Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 6505155
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the HW-B650/ZA 3.1 Channel Soundbar, especially the amazing sound quality and ease of use. Many appreciate the bass and simple setup. However, some customers have experienced connectivity issues, and find the remote control and display less user-friendly.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE BEST SOUNDBAR I'VE EVER HAD HANDS DOWN!!!! DEFINITELY RECOMMEND BUYING IT
I would recommend this to a friend Wouldn't pay more than $100 for this
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked let for about 2 years. Then stopped working
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MylesD,
Thank you for sharing your review of the HW-B650 Soundbar. We value your feedback and will share it with our teams.
There are a few steps you can take to troubleshoot your Soundbar.
First, you will want to download the latest software for your Soundbar. You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Audio” > “Home Audio” > “Sound Bars”. From there, you can select the HW-B650 under Standard Series.
Download the update and install it via USB thumb stick to your soundbar. If you need additional help, there are how-to instructions on this page. Please know that Samsung Customer Service is here to assist as well.
Alternatively, you can download SmartThings on your iOS or Android device. This will allow you to update your Soundbar automatically or manually right from your phone or tablet.
Please verify that you are running the latest firmware on your TV. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Menu > Settings > Support > Software Update.
First, try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in.
If this still does not correct your issue, then do a hard reset. With the Soundbar on, press the + & - Volume buttons on the body of the soundbar at the same time for at least 5 seconds. INIT OK” appears on the display and then the Soundbar is reset.
While the Soundbar is On, press both the Vol+ and Vol- buttons on the unit simultaneously until the display shows "INIT", then release. If this doesn’t work, then try using the remote control: While the Soundbar is ON, press and hold the SOUND CONTROL ("Gear") button on the Soundbar remote for 10 seconds. You will see "150HZ" on the display. Keep pressing until you see "INIT" on the display, then release.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Samsung sound bar with Subwoofer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for the money. Subwoofer realky rocks wihen playing favorite tunes!
I would recommend this to a friend - Pros mentioned:Sound quality
xxxxxx
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a great sound bar. I would recommend this to anyone
I would recommend this to a friend - Pros mentioned:Sound quality
Sounds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound my kids love it the best we loveit we recommend 100
I would recommend this to a friend - Pros mentioned:Sound quality
Smart11
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is clear and fills the room up without adjusting the sound all the time.
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use the "Adaptive" setting for the best quality audio.. This sounds like a mini home theater system.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound System
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good system considering the low price. Much better than TV speakers
I would recommend this to a friend - Pros mentioned:Sound quality
The woofer is a plus!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazong sound. Watching TV more after installing this sound bar with woofer.
I would recommend this to a friend - Pros mentioned:Sound quality
Good sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked sound and definition quality, I was really looking for another brand but I think I'm satisfied with this sound bar, I liked it.
I would recommend this to a friend - Pros mentioned:Sound quality
Works perfectly with the older Samsung TV's
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a sound bar that would work good with the older Samsung TV's. Works great.
I would recommend this to a friend Does the job
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed something for bedroom tv. This is adequate. Wont impress any audiophiles, but good enough
I would recommend this to a friend- Pros mentioned:Sound quality
bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sound bar.....works really well with the tv and stereo
I would recommend this to a friend - Pros mentioned:Ease of use
Happy Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Very compatible with our Samsung TB
I would recommend this to a friend - Pros mentioned:Sound quality
Hear everything
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sounds good and it has surround volume I was surprised, Yes
I would recommend this to a friend - Pros mentioned:Sound quality
Sound Bar
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sound is amazing it is the best purchase i have made
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound! I’m in love. 100% recommend! The sound is perfect. Like a movie theater
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the system would recommend it. Sounds great n the room.
I would recommend this to a friend Electronic product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Woukd recommed to anyone to buy, very nice to have
I would recommend this to a friend- Pros mentioned:Sound quality
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent this product is truly amazing I love it very much
I would recommend this to a friend