Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 6505155
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the spectacular sound quality, excellent ease of use, and ridiculously good bass. They also appreciate its simple setup, seamless connectivity, ample volume, and convenient size. However, some customers find the remote control is not user-friendly.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Good but not perfect
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is fantastic but sometimes has a hard time syncing with my tv. And yes my tv is Samsung also.
I would recommend this to a friendBrand response from Samsung
Posted .Hello JonG,
Thank you for sharing your experiences with the HW-B650 Soundbar. I am sorry to see that you are not completely happy with your purchase.
First, try using a brand new HDMI cable as this will offer the best audio and user-experience available to this soundbar.
If you have not tried the SYNC command on your provided Soundbar remote, press the SOUND CONTROL button (which looks like a gear). From here you will keep pressing the button until you see AUDIO SYNC. Using the UP/DOWN buttons on the remote will allow you to set set the audio delay between 0~300 milliseconds.
If your Samsung TV is from the year 2020, 2021, 2022, or 2023 then it will have a feature called Audio Pass-Through. You can use this feature to correct your audio-sync issue if you are connecting to a Samsung TV. On your TV go to: Settings > Audio > Expert Settings > Digital Audio Output Format > Pass-Through.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
- Pros mentioned:Sound quality
Exceptional soundbar!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great soundbar. The sound is exceptional.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound Bar System
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality! East hook up and link up to the tv.
I would recommend this to a friend - Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding product!!! Would recommend to buy!!
I would recommend this to a friend - Pros mentioned:Sound quality
Bad product
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, I bought this sound bar and woofer to go with the 75" tv got for Xmas. Sound on tv was just not clear but when sound bar was installed, the tv and soundbar weren"t matching. I bought this with the extra warranty. I took back to best but and was told need to return to factory, I am a retired Firefighter with severe Hearing loss the sound bar helps others watching TV from getting ears blown out. Loyal customer to Best Buy for years, not sure about future.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello DavidC,
Thank you for taking a few moments to review the Samsung HW-B650 Soundbar. We value your feedback and will share it with our teams.
If the video on the TV and audio from the Soundbar are not synchronized, select SYNC in SOUND CONTROL (looks like a gear), and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.
I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Amazing speaker
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality! Highly recommended speaker.
I would recommend this to a friend - Pros mentioned:Sound quality
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The television speaker sounds great. I do recommend it.
I would recommend this to a friend - Pros mentioned:Sound quality
Good for this price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good item for this price, good sound, good subwoofer
I would recommend this to a friend - Pros mentioned:Sound quality
Nice item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it because is great sound great we are enjoying
I would recommend this to a friend - Pros mentioned:Sound quality
Sounds great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Sounds great. Has all the features i need.
I would recommend this to a friend - Pros mentioned:Sound quality
sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is much better than just the TV. It is slow to connect.
I would recommend this to a friend - Pros mentioned:Sound quality
Love it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound and the price. Its easy to hook up and sounds amazing.
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung rocks!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it the sound is fantastic and the bass is bumping!
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung - HW-B650/ZA 3.1ch Soundbar with Dolby 5.1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it the sound is so good that it plays my movies
I would recommend this to a friend - Pros mentioned:Sound quality
Best value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, great sound. Overall well built product without breaking the bank
I would recommend this to a friend - Pros mentioned:Sound quality
Great soundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar makes up for the sub par speakers in the tv's these days.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is pretty good but sometimes it needs to be very loud to hear some shows and movies.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar and easy to connect to TV. The sound is very clear.
I would recommend this to a friend - Pros mentioned:Sound quality
Shocked at the quality of sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Robust found that fills the room. Great purchase. A very pleasant surprise
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish the bass was just a bit better, but overall, this is a great buy and love the sound quality it comes with
I would recommend this to a friendBrand response from Samsung
Posted .Hello Raymond,
Thank you for sharing your thoughts about the subwoofer of the HW-B650 Soundbar. I am sorry to see that you were not fully satisfied with your purchase.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, DTS VIRTUAL:X, STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions