Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 6505155
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the HW-B650/ZA 3.1 Channel Soundbar, especially the amazing sound quality and ease of use. Many appreciate the bass and simple setup. However, some customers have experienced connectivity issues, and find the remote control and display less user-friendly.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quality. Sounds great with my new Samsung TV.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product works as well as expected. Would recommend it
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar with sub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very impressed with the sound quality of this product
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar is great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound very crisp and perfect for new 65 tv we just purchased
I would recommend this to a friend - Pros mentioned:Sound quality
Sound quality is great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well the sound is great. I would recommend this product.
I would recommend this to a friend - Pros mentioned:Sound quality
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a very good soundbar. Nothing to complain about.
I would recommend this to a friend - Cons mentioned:Connectivity
Defective Day 1
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased as a Christmas gift. After hooking it up to a Toshiba 4k TV using the ARC connection type the device connected and played sound. However, the volume indicator on the TV started to randomly display every 30 seconds or so and the sound bar would go from "TV ARC" to "HDMI"... Not even thirty minutes later it became more pronounced and if I attempted to change the TV to something like the built in Netflix app, the sound bar would change from "TV ARC" to "HDMI" again forcing the TV to change back to TV Mode and take me out of the Netflix app. I attempted to change to HDMI 2 to put on a BluRay and it would force the TV back to HDMI 1 again. I attempted to get into the TV Settings but the sound bar again forced it back to HDMI 1 not even 15 seconds later. I finally went and disconnected the sound bar and the HDMI shenanigans stopped. This device didn't work out of the box and it's going back. I looked through the reviews on here for this product and there are several people that have had issues with this soundbar. Given it didn't work out of the box and the other negative reviews I won't be buying another Samsung soundbar as a result...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Robert,
Thank you for your review of the Samsung HW-B650 Soundbar and for sharing the experience that has caused you to return your unit. Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
~ Samsung Solutions
- Pros mentioned:Sound quality
Nice sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sounds great. Enjoy listening to it for hours on end.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar is amazing we love it.. it goes great with the tv
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great sound bar Sounds good the base is clear
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent Performance and Value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great system for the price - am very impressed with it!
I would recommend this to a friend - Pros mentioned:Sound quality
Nice Unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound for music and movies. Bass level was better than expected
I would recommend this to a friend - Pros mentioned:Sound quality
Great Sound
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this soundbar to go with my Samsung Q60B TV. It makes a huge difference in audio quality.
I would recommend this to a friend - Pros mentioned:Sound quality
Nice!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to hook up! Much better than the tv speakers. Sound quality is great for the price.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it sounds pretty good, especially for watching movies.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound bar.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar for the price. Excellent value. I would recommend it!
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great! Really upgrades the experience. Very clear sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its sounds great watching the world cup in it. Great sound
I would recommend this to a friend - Pros mentioned:Sound quality
10/10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product with excellent sound quality would recommend
I would recommend this to a friend - Pros mentioned:Sound quality
100%
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and quality 100% highly recommend. Sharp looking too
I would recommend this to a friendBrand response from Samsung
Posted .Hello OrtizManu,
Thank you for purchasing the new HW-B650 Soundbar and taking the time to share your thoughts with us.
I'm glad to see that you are enjoying the audio quality and that you like the new design of the soundbar.
You can upgrade the sound stage of your soundbar by adding on the new SWA-9200S Wireless Rear Speaker Kit. This will allow you to have a surround sound experience without having wires all over your room.
Should you ever have questions optimizing your soundbar or need help setting up the rear speaker kit, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions