Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 6505155
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the HW-B650/ZA 3.1 Channel Soundbar, especially the amazing sound quality and ease of use. Many appreciate the bass and simple setup. However, some customers have experienced connectivity issues, and find the remote control and display less user-friendly.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar has been great. I love the sound it’s great.
I would recommend this to a friend - Pros mentioned:Sound quality
Great soundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar. It really has great quality sound for movies etc.
I would recommend this to a friend - Pros mentioned:Sound quality
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Puts out great sound with action movies n video games
I would recommend this to a friend - Pros mentioned:Sound quality
Easy install, clean & clear sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clean, crisp sound quality with easy installation.
I would recommend this to a friend - Pros mentioned:Bass
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bass, easy set up with my Samsung tv. Vocals are crisp
I would recommend this to a friend - Pros mentioned:Sound quality
Great price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the price. Quality consistent with other products.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best ! The sound quality is superb and crisp. Totally worth it.
I would recommend this to a friend - Pros mentioned:Sound quality
Bill
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, just what I was looking for.has great sound .
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Amazing Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleasantly surprised to the Theatre Quality of this Sound bar and Woofer. Very pleased that paring with Samsung TV and Cable remote allows one remote. Added feature is control adjustment of voice and Bass.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is perfect. I have recommended it to several of my friends.
I would recommend this to a friend GREAT SERVICE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went inside for this purchase and was met by a man who took me to exactly what I wanted and then proceeded to ask me if there was anything else he could help me with and then proceeded to help me load it! Great service
I would recommend this to a friend- Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is very good especially with the headset
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound bar
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really makes listening to the tv dialog enjoyable.
I would recommend this to a friend - Pros mentioned:Sound quality
Speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sharp blasts 5star to tv sound, dynamic surrounds sound
I would recommend this to a friend - Pros mentioned:Sound quality
Tv sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, works perfect with the tv as a pair in your home
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent purchase great sound I recommend it very good
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound quality for a good price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and quality and the subwoofer is great.
I would recommend this to a friend - Pros mentioned:Sound quality
Crisp Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this soundbar. Crisp sound and well worth the price
I would recommend this to a friend Excellent buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy for the price. That's it, that's all.
I would recommend this to a friend- Pros mentioned:Sound quality
Terrible connectivity
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is pretty decent, but it only works well when it's wired. Any other connection you want to add either fails to connect or it keeps dropping very often. I couldn't even connect it with Smart Things, which is its very own App. I only recommend this to someone who will only use it wired to a TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello DiegoPP,
Thank you for sharing your experiences with the HW-B650 Soundbar. I am sorry to see that you are not fully satisfied with your purchase.
I apologize if there has been any confusion on SmartThings compatibility. The HW-B650 Soundbar is not Wi-Fi compatible, which is required to run SmartThings.
There are a few steps you can take to troubleshoot your Soundbar.
Please verify that you are running the latest firmware on your TV. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Menu > Settings > Support > Software Update.
Then update the firmware of your Soundbar. You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-B650 under Standard.
Download the update and install it via USB thumb stick to your soundbar. If you need additional help, there are how-to instructions on this page. Please know that Samsung Customer Service is here to assist as well.
If you are still experiencing connection issues, try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in.
Lastly do a hard reset. With the Soundbar on, press the + & - (Volume UP/DOWN) buttons on the body at the same time for at least 5 seconds. “INIT OK” appears on the display and then the Soundbar is reset.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions