Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 6505155
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the spectacular sound quality, excellent ease of use, and ridiculously good bass. They also appreciate its simple setup, seamless connectivity, ample volume, and convenient size. However, some customers find the remote control is not user-friendly.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Good sound bar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound at a great value. Works well with Samsung Tv
I would recommend this to a friend - Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice soundbar in a good price point. Definitely enhances the sound from our Samsung TV.
I would recommend this to a friend - Pros mentioned:Sound quality
works
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its perfect for a small place worth the money sounds amazing ..
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar for the money good quality sound easy to install
I would recommend this to a friend - Pros mentioned:Sound quality
The little bar that works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear vocal , nice sounding music, and volume number on bar.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound amazing display so convenient so happy
I would recommend this to a friend - Pros mentioned:Sound quality
Perfect sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound!!! Works well with Samsung tv.!!!!!!!!
I would recommend this to a friend Needed sound, Got sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for my TV area. Not to shabby on the price either.
I would recommend this to a friend- Pros mentioned:Sound quality
Great for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Samsung quality soundbar. Get the rear speakers for best experience.
I would recommend this to a friend Okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an okay buy. My only problem is when I shut off the tv and eventually turn it back on I have to reconnect the sound bar to the tv via shutting off and on my wi-fi so that the sound bar picks up. Another thing I can't have 2 bluetooth devices connected. Although my fairly new samsung tv states that I can.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Home,
Thank you for sharing your review regarding the HW-B650 Soundbar. I am sorry to see that you have experienced these issues with your Soundbar.
If you are referring to Multi-Output Audio feature that your TV has, this is something that allows you to connect a Bluetooth device such as a pair of headphones or hearing-aids and also have the audio playing from the TV speakers.
The HW-B650 Soundbar has a Multi-Connection feature which will allow for two different smart devices to be connected to it at one time. This allows for two people to each have their phone connected to the soundbar, and can play songs from their phones without having to disconnect one phone and re-connect the other.
If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
~ Samsung Solutions
- Pros mentioned:Sound quality
Great system, poor remote quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great and it's nice to be able to adjust the center channel for more clear spoken dialogue. My only issue is that the remote came essentially broken right out of the box. The volume button/toggle rarely works to turn volume up. It takes about 5 clicks for the button to respond once. Volume down works fine, and so do the rest of the buttons.
I would recommend this to a friendBrand response from Samsung
Posted .Hello James!
Thank you for purchasing the Samsung HW-B650 Soundbar. We appreciate you sharing your experience with us.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, when purchased at Best Buy.
Please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
.
- Pros mentioned:Sound quality
Subwoofer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great for my bedroom but the quality of my main system is much stronger.
I would recommend this to a friend Soundbar Much Improvement Over TV Speakers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar works very well, especially the voice enhancement setting. We can now understand dialogue despite loud background sounds.
I would recommend this to a friendSo so good!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has made such a difference at my house! Don’t know how I went without it!
I would recommend this to a friend- Pros mentioned:Sound quality
Samsung sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Impressive sound. Very happy with it. Would recommend.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and huge improvement over built in speakers
I would recommend this to a friend - Pros mentioned:Sound quality
excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This system sounds so crisp and bass sounds so deep.
I would recommend this to a friend Eh…
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbar connection to devices resets randomly. Quite often, no sound will come out. Having a tv and soundbar of the same brand should make them compatible with each other. Having to re-pair and reset weekly isn’t ideal.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Josh,
We appreciate you taking the time to review the Samsung HW-B650 Soundbar. I’m sorry to hear you had a frustrating experience with the soundbars connections.
Connecting your soundbar to a TV through HDMI will provide the best audio and user experience, often eliminating any connection or delay issues you may be experiencing. There are 2 ways to connect your soundbar with HDMI: you can connect a device to your soundbar (like a Blu-ray player) and then connect the soundbar to the TV, or you can use HDMI ARC. The first method will give you the best possible sound from external devices you regularly use. ARC is the way to go if you want great sound from streaming apps on your TV and a soundbar.
If connected via Bluetooth to the TV and the soundbar is dropping out intermittently there are a few things to check before performing any troubleshooting:
1) The maximum wireless signal transmission distance is about 33 ft.
2) If there is a device that uses the same wireless frequency near the Soundbar, interference may cause some sound interruption.
4) Check all the sources on the soundbar. If the audio is dropping while watching TV it could be an issue with the broadcast.
5) Also, please be sure you have the latest firmware update. You can update your firmware by using a USB device. You can find the update on the product page of your HW-B650 on the Samsung website
If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and looks are great. After getting use to it and the remote all was well.
I would recommend this to a friend - Pros mentioned:Sound quality
Bass
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's definitely good just had too much bass for me.
I would recommend this to a friend