Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 6505155
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the HW-B650/ZA 3.1 Channel Soundbar, especially the amazing sound quality and ease of use. Many appreciate the bass and simple setup. However, some customers have experienced connectivity issues, and find the remote control and display less user-friendly.
This summary was generated by AI based on customer reviews.
Great voice enhancement.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for the enhanced voice quality via the dedicated center speaker. It makes a world of difference. I hate subtitles but my wife has trouble hearing voices and this fixed the issue.
I would recommend this to a friendReview
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good soundbar I wish it sounded a bit more deep and better
I would recommend this to a friend- Pros mentioned:Sound quality
Good sound a bit pricey
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, I wish that you could control the sound bar with the tv remote though
I would recommend this to a friendBrand response from Samsung
Posted .Hi mario,
If you follow these steps you can set up your HW-B650 Soundbar to be used with a TV remote that is supported.
Adjust the Soundbar volume using the TV’s remote control.
• This function can be used with IR remote controls only. Bluetooth remote controls (remote controls that require pairing) are not supported.
• Set the TV speaker to External Speaker to use this function.
1. Turn Off the Soundbar.
2. Push up and hold the WOOFER button for 5 seconds.
Each time you push the WOOFER button up and hold it for 5 seconds, the mode switches in the following order: “OFF-TV REMOTE” (Default mode), “SAMSUNG-TV REMOTE”, “ALL-TV REMOTE”.
Hopefully this will help you enjoy your new soundbar even more.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
Super fast delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product super fast delivery. Very impressed with the ease of ordering
I would recommend this to a friendGood quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product that incorporates well with my Samsung TV.
I would recommend this to a friend- Pros mentioned:Ease of use
BoringTV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far has completely changed watching tv. Very easy to connect
I would recommend this to a friend Best Buy no.1 always !!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our sound bar and the tecs was very polite and on par with all they did to make it right for us to understand will be needing kitchen appliances sometime soon love you all and thank you for your services !!
I would recommend this to a friendSteven Kopacki
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Walked in not knowing what I needed to correct my issue, walked out with exactly what it took to solve my issue. Thanks Mike for taking the time to explain all the options
I would recommend this to a friend- Pros mentioned:Sound quality
Good soundbar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar is great for dialogue and all sounds is the well balance
I would recommend this to a friend - Pros mentioned:Sound quality
SoSo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sounds, no clues on how to adjust. TV or soundbar gets loud on its own, annoying.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Junk,
Thank you for taking a moment to review the Samsung HW-B650 Soundbar.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, DTS VIRTUAL:X, STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
OK Sound bar.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little under powered. Nice sound, but wish it would go louder!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JohnD,
We appreciate you taking a few moments to review the Samsung HW-B650 Soundbar.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, DTS VIRTUAL:X, STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
With the optional SWA-9200S Wireless Rear Speaker Kit connected you can adjust the volume by using the provided Soundbar remote. Press CH LEVEL and select REAR LEVEL, then use the Up/Down buttons to adjust the volume within a -6 to +6 range.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Good value not so easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so easy to use. Sounds good. Great for a small room
I would recommend this to a friend Good but could be better
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.MUCH better than the tv speakers but NOT a great system. Subwoofer definitely needs improvement and center is average. Sound separation is non existent. But for the price I am somewhat satisfied.
I would recommend this to a friendAwesome!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this item and thanks to Best Buy product support team member for his time and advice to select it.
I would recommend this to a friendNot Impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t Really impressed, thought that it would be better sounding that what it was, wasn’t much louder than the tv volume at low volume
No, I would not recommend this to a friend- Pros mentioned:Sound quality
pretty good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.pretty good for the price. wish all shows and movies had better sound.
I would recommend this to a friend REview of Samsung TV and soundbar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.working well now and getting used to the soundbar attachment
I would recommend this to a friend- Pros mentioned:Ease of use
Good Value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup. Bass is not the best however for the price its decent
I would recommend this to a friend Horrible Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item as soon as it arrived. I ordered a matching TV on 2 different occasions from the store to be delivered. This first time, the order was automatically canceled with no explanation 30 minutes after the delivery window had passed. The second time i ordered the TV i scheduled it to be installed by the Geek Squad and less than 12 hours before delivery they told me they were unable to deliver and install my TV. The customer service for Best Buy is complete trash and i will most likely never purchase anything from this company again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi GeoffM,
Please know you are leaving a review and a 1-star rating for the HW-B650, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have questions on the xxx itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple assembly, base is good, clarity in sound and worth of price
I would recommend this to a friend