Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 6505155
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the spectacular sound quality, excellent ease of use, and ridiculously good bass. They also appreciate its simple setup, seamless connectivity, ample volume, and convenient size. However, some customers find the remote control is not user-friendly.
This summary was generated by AI based on customer reviews.
Just okay.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok. I contemplated returning. I previously had a Vizio surround sound that I absolutely love. The only reason I switched to a Samsung surround sound is because I bought a Samsung tv. I like the sound on the Vizio better.
No, I would not recommend this to a friendDecent entry level sound bar and woofer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good for the price, not perfect but easy to setup and provides good low range, and decent high range.
I would recommend this to a friend- Pros mentioned:Sound quality
Great product, the Samsung sound bar and woofer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very pleased with the easy setup, but more importantly, with the sound quality.
I would recommend this to a friend - Cons mentioned:Remote control
Good Sound -- If and When It Works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been looking for a reasonably priced, decent-sounding 3.1ch soundbar with subwoofer combination for a while. When I heard this in the store, I thought I had found my wish. NO SUCH LUCK. From the day this was installed, the remote control wouldn't work, I couldn't get it to have a full sound, and my main reason for having a 3.1ch system -- to be able to emphasize voice over background -- didn't function at all. Considering all the frustrations, you should not be surprised to read that I exchanged it for a soundbar from the company that manufactured my TV. Would I recommend this soundbar? Not if you have a Sony TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AngelaC,
We appreciate your review of Samsung’s B650 Soundbar. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Sound system is great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this sound system for my dad for Christmas and he tells me all the time how awesome it is. He loves having this for watching Football.
I would recommend this to a friendLove
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my sound bar!! My tv experience wouldn’t be the same without it
I would recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Great Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are using this sound bar on our screened-in deck and it works great. Nice sound. Easy setup. Connection with our Samsung TV makes it easy only using 1 remote. Fair price.
I would recommend this to a friend - Cons mentioned:Remote control
Open box- make sure you get a remote
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First got an opened box unit. Didn't come with remote and thats the only way to connect sub if it does not auto connect which it would not. Had to bring back and bought new one.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Chaddy,
Please know you are leaving a review and 1-star rating for the HW-B650, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have questions on the HW-B650 itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this , its surprised me just how well it works
I would recommend this to a friend- Pros mentioned:Sound quality
Good sound a bit pricey
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, I wish that you could control the sound bar with the tv remote though
I would recommend this to a friendBrand response from Samsung
Posted .Hi mario,
If you follow these steps you can set up your HW-B650 Soundbar to be used with a TV remote that is supported.
Adjust the Soundbar volume using the TV’s remote control.
• This function can be used with IR remote controls only. Bluetooth remote controls (remote controls that require pairing) are not supported.
• Set the TV speaker to External Speaker to use this function.
1. Turn Off the Soundbar.
2. Push up and hold the WOOFER button for 5 seconds.
Each time you push the WOOFER button up and hold it for 5 seconds, the mode switches in the following order: “OFF-TV REMOTE” (Default mode), “SAMSUNG-TV REMOTE”, “ALL-TV REMOTE”.
Hopefully this will help you enjoy your new soundbar even more.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
Zansun
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love buy end Best Buy Everything is ok thanks you
I would recommend this to a friend- Pros mentioned:Sound quality
Works OK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar is well built and looks good and works well. But I am not sure that the subwoofer is working. It is on, and there is some slight sound from it, and it doesn't make any difference whether it is on or off.
No, I would not recommend this to a friendBrand response from Samsung
Posted .me22,
Thank you for your review. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Decent for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar gets loud but surround sound is a little questionable.
I would recommend this to a friendBrand response from Samsung
Posted .Hi AnthonyG,
Thank you for sharing your review of the HW-B650 Soundbar. We value your feedback and will share it with our teams.
If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Setup
Decent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent soundbar for the price, paired with Samsung TV. Setup was easy but having issues with Arc connection causing streaming to pause and freeze.
I would recommend this to a friendBrand response from Samsung
Posted .Hello NeilO,
We appreciate you taking a few moments to review the Samsung HW-B650 Soundbar.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, DTS VIRTUAL:X, STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
With the optional SWA-9200S Wireless Rear Speaker Kit connected you can adjust the volume by using the provided Soundbar remote. Press CH LEVEL and select REAR LEVEL, then use the Up/Down buttons to adjust the volume within a -6 to +6 range.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Like my staff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it it’s very nice and like customer service
I would recommend this to a friend- Pros mentioned:Ease of use
BoringTV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far has completely changed watching tv. Very easy to connect
I would recommend this to a friend - Pros mentioned:Sound quality
Good soundbar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar is great for dialogue and all sounds is the well balance
I would recommend this to a friend - Pros mentioned:Sound quality
pretty good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.pretty good for the price. wish all shows and movies had better sound.
I would recommend this to a friend - Pros mentioned:Connectivity
Good Choice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and has links with cable to allow to use with TV Remote.
I would recommend this to a friend - Pros mentioned:Sound quality
Good value not so easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so easy to use. Sounds good. Great for a small room
I would recommend this to a friend