Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 6505155
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the HW-B650/ZA 3.1 Channel Soundbar, especially the amazing sound quality and ease of use. Many appreciate the bass and simple setup. However, some customers have experienced connectivity issues, and find the remote control and display less user-friendly.
This summary was generated by AI based on customer reviews.
great deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect replacement when our older system failed us
I would recommend this to a friend- Pros mentioned:Setup
Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and easy to use. It sounds good for the price.
I would recommend this to a friend Outstanding Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I had an amazing experience with one of the Best Buy advisor Nick Murtz who helped us find the awesome quality sound system bar and helped us with financing. The process was very smooth and Nick was very knowledgeable. We are satisfied with our Samsung sound bar.
I would recommend this to a friend- Cons mentioned:Connectivity
They’re ok
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are ok. I don’t like that it disconnects from my tv.
I would recommend this to a friendBrand response from Samsung
Posted .Hello RocioR,
We appreciate you taking a moment to review the Samsung HW-B650 Soundbar.
You may first want to check the cable connection of the soundbar to the TV or external device to ensure it is secure, and properly connected to the correct port.
In addition to checking the connections of the soundbar, please make sure your soundbar is using the latest firmware version. Updating the firmware on your soundbar gives you all the benefits of the latest improvements. You can update your firmware by using a USB device.
You may also want to initialize your soundbar by pressing the - and + (volume) buttons on the top of the soundbar at the same time for at least 5 seconds. “INIT OK” appears on the display and then the Soundbar is reset. Please know, this will reset all settings on the soundbar back to default; any sound adjustments will need to be performed again.
Should you continue to experience audio dropouts, and are connected wirelessly, please use the included cable to connect the soundbar to the TV. Using a wired connection instead of wireless often eliminates the issue entirely and improves the user experience.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Ease of use
Samsung sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as I would have liked. Easy to install but lacks quality of sound.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DanaL,
Thank you for taking a moment to review the Samsung HW-B650 Soundbar.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, DTS VIRTUAL:X, STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
With the optional SWA-9200S Wireless Rear Speaker Kit connected you can adjust the volume by using the provided Soundbar remote. Press CH LEVEL and select REAR LEVEL, then use the Up/Down buttons to adjust the volume within a -6 to +6 range.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
REview of Samsung TV and soundbar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.working well now and getting used to the soundbar attachment
I would recommend this to a friend- Pros mentioned:Sound quality
9.5/10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, its a good soundbar in a reasonable price.
I would recommend this to a friend Samsung HW-B650 Soundbar Perfect Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Product and Quality, highly recommend for you to get one.
I would recommend this to a friend- Pros mentioned:Sound quality
super sound super price!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Above average and a great price $199.99. would recommend.
I would recommend this to a friend - Pros mentioned:Sound quality
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Box packaged well, overall very happy with sound quality
I would recommend this to a friend Great prices. Quality customer care.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth transaction end to end. The prices were low, Geek Squad installation was perfect with two great techs to install my audio goodies. Highest recommendation all around. Thanks, PL
I would recommend this to a friend- Pros mentioned:Ease of use
Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set. Great value for the money that was spent.
I would recommend this to a friend - Cons mentioned:Connectivity, Remote control
Disappointed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes it does not automatically connect to the TV. The remote does not work at all. The worse problem is that the sound cuts out sometimes for periods of time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello GaryK
Thank you for sharing your experiences with the HW-B650 Soundbar. I am sorry to see that your time with the Soundbar has not been ideal.
So that we can better assist you, please reach out to Samsung Support at
1) 1-800-SAMSUNG (ask for Soundbars), 8 AM - 12 AM EST, 7 days a week.
2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage.
We hope to hear from you so we can work together to find a solution.
~ Samsung Solutions
- Pros mentioned:Sound quality
Samsung Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A major step-up from the built-in speakers on the TV and like the convenience of using 1 remote for both my Samsung TV and this sound bar. Overall good product for the price. However, not as good as my JBL sound bar (but also significantly less expensive).
I would recommend this to a friendBrand response from Samsung
Posted .Hello OEVANS,
Thank you for sharing your thoughts regarding the audio quality of the HW-B650 Soundbar. Your feedback is critical to us and will be shared with our audio team.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, DTS VIRTUAL:X, STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
Lastly, press the CH LEVEL button so you can adjust the volume of each speaker. CENTER LEVEL can be adjusted using the UP/DOWN buttons from -6 to +6.
If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar for the living room and subwoofer.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound Bar and subwoofers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect balance for a average size living room... Sounds great
I would recommend this to a friend - Pros mentioned:Sound quality
Quality sound bar.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes TV stand 100 percent better. Price is very good.
I would recommend this to a friend Not my dream system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little underwhelming with the sound quality and volume level. Overall pretty decent quality and build for what I spent. I should have waited and made more of an investment in a more robust system oh well.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Recomment it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like it and helps sounds noticeably. You won't regret it.
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung HW B650
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price there may be better quality out there. The bottom end is lacking. Over all the sound for TV is nice, but if you play music you may want more low end.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi GregoryM,
We appreciate you taking the time to review the Samsung HW-B650 Soundbar.
Here are a few tips to help improve your audio performance to your liking.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions