Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 6505155
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the HW-B650/ZA 3.1 Channel Soundbar, especially the amazing sound quality and ease of use. Many appreciate the bass and simple setup. However, some customers have experienced connectivity issues, and find the remote control and display less user-friendly.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Bass
It’s OK, but not as impressive as I had hoped.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok, but doesn’t get as loud or sound as great as I had hoped. It’s only marginally better than my TV speakers, and that is only due to the deeper bass sound of the subwoofer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Knighter,
Thank you for sharing your experiences with the HW-B650 Soundbar.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, DTS VIRTUAL:X, STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
~ Samsung Solutions
ehh..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's decent for the price. But, I regret not doing more research. It's not loud enough, not bassy enough, and not clear enough. If I could do it again, I'd just have spend a few hundred more on a sound bar that I would have been happier with. I wish Best Buy had an actual real life demo of the soundbars they sell. I would have easily spent twice or more as much to hear something I was satisfied with. - That being said, if you can only afford $250, it's not terrible. Just leaves me wanting more.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello RickyC,
Thank you for taking some time to review the Samsung HW-B650 Soundbar.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, DTS VIRTUAL:X, STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
With the optional SWA-9200S Wireless Rear Speaker Kit connected you can adjust the volume by using the provided Soundbar remote. Press CH LEVEL and select REAR LEVEL, then use the Up/Down buttons to adjust the volume within a -6 to +6 range.
I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
greatest joy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and smooth ! I’d definitely recommend this product
I would recommend this to a friend- Pros mentioned:Sound quality
Decent Soundbar for the Money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent soundbar, when bought on sale. Wish it had Wi-Fi.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Cody,
We’re glad to hear that the sound quality of Samsung’s HW-B650 Soundbar matched your expectations!
The built-in center speaker is dedicated to delivering enhanced dialogue, so you won't miss a word, no matter how faint the conversation or how intense the background music or action is.
Experience the intensity of action movies or the excitement of sports with the rich, powerful bass coming from the included subwoofer.
Thanks to Adaptive Sound Lite, you can enjoy optimized audio with enhanced voice clarity on all your favorite video content.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Samsung - HW-B650/ZA 3.1ch Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I currently have the Samsung 2 Channel soundbar. I have a hearing disability and having trouble hearing with the 2 channel sound bar. They recommended going with the Samsung 3-channel sound bar, he said, "it would be the difference of night and day". It was a little better but not to that degree of night and day. Disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi LynnD,
Your HW-B650 Soundbar features a powerful bass with a 6.5” wireless subwoofer & Adaptive Sound which optimizes the sound based on the content.
By pressing the SOUND CONTROL button (which looks like a gear), you can set the audio function. The desired settings can be adjusted using the Up/Down buttons.
AUDIO SYNC - NIGHT MODE ON/OFF - VOICE ENHANCE ON/OFF
AUDIO SYNC
If the video on the TV and audio from the Soundbar are not synchronized, press the (Sound Control) button to select AUDIO SYNC and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons. (Not available in “USB” or “BT” mode.)
NIGHT MODE ON/OFF
This mode is optimized for nighttime viewing with the settings adjusted to bring the volume down but keep the dialog clear.
VOICE ENHANCE ON/OFF
This mode is makes it easier to hear spoken dialog in movies and TV.
The NIGHT MODE, and VOICE ENHANCE audio function can be turned ON/OFF by
using the Up/Down buttons.
Press and hold the (Sound Control) button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
You can try adjusting audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing SURROUND SOUND, BASS BOOST, GAME, ADAPATIVE, DTS VIRTUAL:X, STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Sound bar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, very impressed with the bass quality. I didn’t think it would be that good, but yes, I would definitely recommend this sound bar/woofer combination.
I would recommend this to a friendAlinaG
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELENT !!!! BEST BUY RECOMENDATIONS . Happy with my orders.
I would recommend this to a friendMrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two guys that installed our soundbar were at our home prior to assess our needs. They had our home system in order and wiring cleaned up to accept the soundbar. They were incredible and so knowledgeable Thank you
I would recommend this to a friendBest People work there.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great people to work on my projects with. Great prices on everything.
I would recommend this to a friendOnline purchases
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely easy to purchase and receive your item !
I would recommend this to a friendAmazing Christmas Gift
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Brought 3 for my family as Christmas gifts
I would recommend this to a friend- Pros mentioned:Bass, Sound quality
Improved
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A replacement for an older 2.1 sound bar. 3.1 was a nice upgrade that made dialog much easier to hear. Subwoofer was better as well.
I would recommend this to a friend Surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't have that sound I thought it would I've bought cheaper ones that sounded better but it does the job
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RaymondW,
Thank you for sharing your review of the B650 Soundbar. We value your feedback and will share it with our teams.
If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Samsung sound bar
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok . Good sound but doesn’t auto adjust like some of the higher end models. This means commercials are usually significantly louder than the tv show
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dpschnei,
Thank you for taking a moment to review Samsung’s HW-B650 soundbar.
You may want to try Adaptive Sound Lite, which allows you to enjoy optimized sound for your favorite video content, including sports, games, movies and more - with technology that enhances whatever you are watching.
You may want to try checking the sound format on your TV to ensure you are getting the best experience for a surround sound setup.
If your Digital Output Audio Format is set to PCM then you will likely notice decreased performance with surround sound audio systems. Dolby options are designed for surround systems (like 3.1.2 or 7.1), whereas PCM provides great sound quality for stereo speakers.
On a Samsung TV this setting can be found at Home > Settings > Sound > Expert Settings. (It can also be found in the Quick Settings.)
Additionally, some sources have their own volume control which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV or soundbar. Also, check the cable connection between an external device and the TV or soundbar and then try cable connection again.
I hope this improves your sound experience. Should you need further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Samsng Sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love out sound bar. We just got $80.00 back because the price dropped so that makes it even sweeter. Thanks Mike at Best Buy in Wyomissing
I would recommend this to a friendAmazing Deal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What an amazing deal. I purchased this for my girlfriend for chirstmas and she loves it! I wish I had purchased two while is was priced so well!
I would recommend this to a friendPerfect sound bar for our living room
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Originally had purchased the B450. That unit did not have an Earc connection. I upgraded to the B650 for a nominal cost and it was worth every penny.
I would recommend this to a friendMr. King
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very pleased with the product and the customer service team.
I would recommend this to a friend- Cons mentioned:Connectivity
Worked and sounded well
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked and sounded well for about 1 year then started having some connection issues...chose another option this time.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Fred,
Thank you for sharing your thoughts regarding the HW-B650 Soundbar. There are a few steps you can take to troubleshoot your Soundbar.
First, you will want to download the latest software for your Soundbar. You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-B650 under Standard.
Download the update and install it via USB thumb stick to your soundbar. If you need additional help, there are how-to instructions on this page. Please know that Samsung Customer Service is here to assist as well.
Please verify that you are running the latest firmware on your TV. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Menu > Settings > Support > Software Update.
Next, try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in.
If this still does not correct your issue, then do a hard reset. With the Soundbar on, press the + & - Volume buttons on the body of the soundbar at the same time for at least 5 seconds. INIT OK” appears on the display and then the Soundbar is reset.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
- Cons mentioned:Connectivity
Owner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product sometimes it switches Bluetooth on me
I would recommend this to a friendBrand response from Samsung
Posted .Hi Hopkins,
Thank you for purchasing the Samsung HW-B650 Soundbar with a dedicated center channel for crystal clear dialogue and wireless subwoofer for rich bass.
The built-in center speaker is dedicated to delivering enhanced dialogue, so you won't miss a word, no matter how faint the conversation or how intense the background music or action is.
Experience the intensity of action movies or the excitement of sports with the rich, powerful bass coming from the included subwoofer.
Thanks to Adaptive Sound Lite, you can enjoy optimized audio with enhanced voice clarity on all your favorite video content.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions