Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 6505155
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the HW-B650/ZA 3.1 Channel Soundbar, especially the amazing sound quality and ease of use. Many appreciate the bass and simple setup. However, some customers have experienced connectivity issues, and find the remote control and display less user-friendly.
This summary was generated by AI based on customer reviews.
Entertainment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was wonderful , fast and precise. Product is just what we were looking for. Thank you
I would recommend this to a friendVery happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving our new soundbar. We had the best salesman (Blake Alumbaugh) that was so helpful
I would recommend this to a friendsound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just what I needed. Plus the tech from Geek Squad was excellent
I would recommend this to a friend- Pros mentioned:Bass, Sound quality
Soundbar with Wireless Sub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound options and wireless subwoofer. Remote access is very convenient!
I would recommend this to a friend Great product and service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One I received one that worked it is wonderful. The first one that geek square installed didn't work. They made it right for me..
I would recommend this to a friendConsistent quality of Best Buy products !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since I have several Best Buy purchased Samsung electronics I expected quality products and service. And, once again, that’s what I got with my new Samsung sound bar!
I would recommend this to a friend- Pros mentioned:Bass, Sound quality
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase. Sound is awesome and deep distortion less bass and sound.
I would recommend this to a friend Best buy review
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a very customer service and and very respectful
I would recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Very good combo for a good price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up looks nice and sounds great perfect if you can grab it on sale
I would recommend this to a friend Samsung sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This bar was easy to set-up. But having trouble to get the bass set where it's not has loud has the treble. Wife doesn't like a lot of bass. Other then that the bar is okay for how I want it to sound.
I would recommend this to a friend- Cons mentioned:Connectivity
Did i get a lemon?
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this for two years, and for 2 years this TV has had trouble connecting to my home internet *and* finding its own Bluetooth soundbar. The picture is also very dark; it's almost impossible to watch some shows.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi PaulaD,
I’m sorry to hear that you’re dissatisfied with the performance of your Samsung HW-B650 Soundbar.
There are a few things you may want to check:
1) The maximum wireless signal transmission distance is about 33 ft.
2) Electronic devices may cause radio interference. Devices that generate electromagnetic waves should be kept away from the Soundbar main unit - e.g., microwaves, wireless LAN devices, etc.
3) Also, please be sure you have the latest firmware update. You can update your firmware by using a USB device. You can find the update on the product page of your HW-B650 on the Samsung website.
Should you need further assistance with this issue, or have any questions about features or operation, please know that Samsung is here to help. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Sound purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not disappoint. I was skeptical at first having previously purchased a smaller soundbar with built-in woofer for my 50" Samsung tv and I wasn't too happy with it. Uggrading to this product for my 65" curved tv, I could not be happier. It does the job with excellent surround sound to make movie viewing a great experience as well as listening to music with Bluetooth!
I would recommend this to a friend I love Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great store, great purchase , the sales people are very helpful, and knowledgeable.
I would recommend this to a friendEntry level 3.1 sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for $190 open box. It sounds fine enough to my untrained ears, and it is 3.1 channel. Don’t think you would need anything more for a small to medium sized room.
I would recommend this to a friend- Pros mentioned:Setup, Sound quality
Great Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound, great buy, easy to install, you won’t be disappointed.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Sound is great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is amazing, it really punches some much needed bass.
I would recommend this to a friend Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish sound bar came without the Dolby box - not needed for my room.
I would recommend this to a friend- Pros mentioned:Sound quality, Volume
Sound bar and sub woofer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my room, good sound and loud enough for all entertainment
I would recommend this to a friend - Pros mentioned:Setup, Sound quality
Great buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up! Sounds great! Debating now if i should add more speakers!
I would recommend this to a friend Samsung Electronics
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this item to anyone I am considering of buying this items again for my bedroom Thanks Barbara F
I would recommend this to a friend