Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 6505155
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the spectacular sound quality, excellent ease of use, and ridiculously good bass. They also appreciate its simple setup, seamless connectivity, ample volume, and convenient size. However, some customers find the remote control is not user-friendly.
This summary was generated by AI based on customer reviews.
Amazing
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Value for money is met I highly recommend this product
I would recommend this to a friendGreat Soundbar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung soundbar will go well with the brand-new smart TV I just bought.
I would recommend this to a friendQuit working at 22 months, Great up until then.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this unit while it worked. After ownership of almost 2 years, the unit will not power on. I went through all of the videos and instructions for troubleshooting, confirmed power at outlet and tested that 24volts is getting to unit. The unit sells for almost $400 and I had hoped it would last a little longer that 22 months.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JosephR,
Thank you for sharing your review of the HW-B650 Soundbar. We value your feedback and will share it with our teams.
If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Samsung doesn't sit this model when syncing remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once I got the soundbar set up, the audio fidelity was very good. Better than my old one. However, set up was sub standard. I have Samsung TV. It does not list this soundbar model so I was unable to get it linked with my Universal remote. The Universal remote does turn the unit on and off but doesn't control the volume. I don't understand why Samsung doesn't support it's own systems!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello FrankinSac,
Thank you for taking a moment to review the Samsung B650 Soundbar.
If your soundbar is connected to your TV with either an optical cable or HDMI via ARC, you can control the volume and mute the soundbar using your Samsung TV's remote. The soundbar should also turn on and off with the TV.
1) Use the TV remote to navigate to Settings, select Sound, and then select Sound Output on your Samsung TV.
2) Select your Samsung soundbar, and then select Close. Now you can use your TV remote to adjust volume and mute the soundbar. The soundbar should also turn on and off with the TV.
Other manufacturer’s remotes may have to be enabled on your soundbar. First, turn Off the Soundbar. Once powered off, push up and hold the WOOFER button for 5 seconds. Each time you push the WOOFER button up and hold it for 5 seconds, the mode switches in the following order: “OFF-TV REMOTE” (Default mode), “SAMSUNG-TV REMOTE”, “ALL-TV REMOTE”. Please also make sure your speaker settings on the TV are set to External Speaker.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Good TV Sound Bar Experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product delivered on time and the tech did a nice job with the install. 1 connectivity problem I had was promptly addressed and the tech resolved the issue the next day.
I would recommend this to a friendIts decent but have heard better :)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good, but have heard better. Also has so many modes which idk if its a good or bad thing but i havent found the right mode for it to sound like the other one i have.
I would recommend this to a friendGreat surroundsound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great I love it have been looking for a good one and I finally found it
I would recommend this to a friend- Pros mentioned:Bass, Sound quality
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality sound for the price, solid subwoofer, and syncs seamlessly with my Samsung TV.
I would recommend this to a friend Glad we went to Best Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service was really, really exceptional in helping us pick the perfect soundbar for our needs!
I would recommend this to a friendGreat Sounds!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im so impressed with my new soundbar purchase from Bestbuy and I will be making more purchases in the near future
I would recommend this to a friend- Pros mentioned:Sound quality
Really disappointed in this setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked right and sounded good for one day then kept .. sound kept changing on linked 2019 Samsung tv .. really wanted this to work for a new setup but ended returning back to store
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi djlibra1200,
Thank you for your review of the Samsung HW-B650 Soundbar and for sharing these experiences that have caused you to return your unit. Your feedback is very important to us and will be shared with our product team.
It is possible that your unit needed minor troubleshooting, a firmware update, or adjustments in settings.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
~ Samsung Solutions
Surprisingly underwhelming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was just okay, very underpowered for my circumstances and the build quality wasn’t great. Perhaps it was average for the price point for this model… but there was nothing about it I found satisfying even compared to the Samsung tv speakers. Easy to set up and use, just not great sound. Of course, to get over how this sounded I only had to spend twice as much, so there’s that.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Timm,
Thank you for taking a few minutes to review the Samsung HW-B650 Soundbar.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, DTS VIRTUAL:X, STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
With the optional SWA-9200S Wireless Rear Speaker Kit connected you can adjust the volume by using the provided Soundbar remote. Press CH LEVEL and select REAR LEVEL, then use the Up/Down buttons to adjust the volume within a -6 to +6 range.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Great product! Wait until on sale and its a steal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar sounds amazing! After years of seeing using just my TV sound, I finally gave in and bought a soundbar. I was able to get this <$200 and its worth every penny. The sound is clear and the subwoofer is warm and fills the room. Last night I watched Mariah Carey xMas special and turned up the volume. It felt just like you were there in concert. Wait until its on sale to get a better value.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Samsung soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the quality of this item. Great sound. Great vocals and the sub isnt overbearing
I would recommend this to a friend Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. i think the sound could be a little louder but love the price
I would recommend this to a friend- Pros mentioned:Bass, Sound quality
Great addition to my tv!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than assumed sound and bass- great item for the price you will not be unhappy
I would recommend this to a friend Samsung Soundbar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love My New Samsung soundbar I would recommend it to everyone.
I would recommend this to a friendSound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went to Best Buy to listen to their display models before I bought one. I don't like returns. I bought this one but I'm unhappy because it doesn't have very much bass to it. I have called them to ask what they have with a better bass and it seems I have to spend $1000 to get that sound. That I cannot afford.
I would recommend this to a friendBrand response from Samsung
Posted .Hello hdplayer2,
We appreciate you taking a moment to review the Samsung HW-B650 Soundbar.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, DTS VIRTUAL:X, STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
With the optional SWA-9200S Wireless Rear Speaker Kit connected you can adjust the volume by using the provided Soundbar remote. Press CH LEVEL and select REAR LEVEL, then use the Up/Down buttons to adjust the volume within a -6 to +6 range.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Bass
Okay for music
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Base and very loud when listening from my phone thru Bluetooth. Listening with my TV not so great especially when you go to different shows.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Superchevyboi,
Thank you for purchasing the HW-B650 Soundbar. I am sorry to see that your out-of-box experience has been less than ideal. If your TV is compatible, use a brand new HDMI cable as this will offer you the best audio and user experience.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your Soundbar remote, and then selecting the desired sound effect by choosing SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, DTS VIRTUAL:X, STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”).
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
Lastly, press the CH LEVEL button so you can adjust the volume of each speaker. CENTER LEVEL can be adjusted using the UP/DOWN buttons from -6 to +6. If you need more help, Samsung is here for you.
If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
- Pros mentioned:Connectivity, Sound quality
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great love the quality and automatic connection to devices love this thing
I would recommend this to a friend