Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 6505155
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the HW-B650/ZA 3.1 Channel Soundbar, especially the amazing sound quality and ease of use. Many appreciate the bass and simple setup. However, some customers have experienced connectivity issues, and find the remote control and display less user-friendly.
This summary was generated by AI based on customer reviews.
Sound system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product, so happy we got this together with our tv, also excellent custumer service
I would recommend this to a friendPricey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than the speakers in the TV. Not as good as I thought it would be.
I would recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Sounds Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and the sound is perfect in my bedroom!
I would recommend this to a friend Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.George w graham. Pleased with purchase. Will return, when I need something. Overall,happy with service, and delivery.
I would recommend this to a friendTo go with tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for our new tv, can’t wait til Christmas and hook it up
I would recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Worth every penny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and sounds great for my big living room
I would recommend this to a friend Beautiful Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is amazing; however, i am not a tech guy and it fid not hook up as easily as i had hoped.
I would recommend this to a friendGreat soundbar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great with my new TV! I am really enjoying the soundbar.
I would recommend this to a friendSoundbar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far everything is going good with the sound bar. Didn't really say how far the sub woofer could be away from the bar itself.
I would recommend this to a friendBrand response from Samsung
Posted .Hello MikeJ,
Thank you for sharing your thoughts regarding the HW-B650 Soundbar. I am glad to see that you are enjoying the audio so far.
The subwoofer can roughly be placed 32 feet away from the Soundbar. This can be less based on if there is anything in between the subwoofer and Soundbar such as furniture or walls.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
- Pros mentioned:Sound quality, Volume
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty loud for just two items. Good price and works very well with other Samsung devices.
I would recommend this to a friend Samsung Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar is okay. It does not have a lot of base. My last soundbar sounded much better. I am going to have to upgrade this soundbar to feel satisfied.
No, I would not recommend this to a friendGet the next level up
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so impressed with this unit. I wish I would have leveled up.
No, I would not recommend this to a friendMr M
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Definitely would purchase again and would recommend it to anyone.
I would recommend this to a friendSoundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Connectivity
great sound difficult connection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was on sale or else I wouldn't have purchased it. Great sound!! Was difficult to connect but I think part of the problem was my tv. The only other negative is that the sound bar will disconnect from tv the reconnect dropping the sound for about 5 seconds. still trouble shooting the problem. I think my wireless router may be to close
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello hardluck13,
Thank you for sharing your experiences with the HW-B650 Soundbar. I’m sorry for the difficulties with your soundbar setup. We understand your frustrations and are here to help.
If you are using a Bluetooth connection from your soundbar to the TV this can be interrupted by other wireless devices that are too close to your soundbar. It can also be effected by metal objects such as furniture that the soundbar may be on or near.
We recommend using a HDMI cable for the best audio and user experience connected to the TV ARC port of your TV. There are a few steps you can take to troubleshoot your issues if you are using a HDMI cable.
First off try doing a hard reset. Turn your soundbar ON, press and hold + & - (Volume UP/DOWN) buttons on your unit itself for roughly five seconds. You will see "INIT OK" scroll across the LED display of your soundbar.
If you are still experiencing issues after moving your Wi-Fi router and the hard reset, follow these instructions to do a software update.
1.Go to Samsung's website and then click on the “Support” option in the upper right corner.
2.Click on “Manuals & Software” from the pop-up list > TVs & Home Theater > Home Theater > Select your model.
2. Download the firmware file (USB type).
3. Unzip the file to create a folder with the file name.
4. Store the created folder in a USB and then connect it to the Soundbar.
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Good buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im definitely in a home theater with this sound bar. Such a great buy for 4th of july!
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar works great for the most part. Every now and again the audio will cut out for about 3 seconds. Other that that im happy about it.
I would recommend this to a friendGreat buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son for Christmas and it was worth it
I would recommend this to a friendAmazing Bass
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker is extremely powerful and has many features to satisfy a wide customer range.
I would recommend this to a friendgreat value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great item.. value for your money. it was great with your tv
I would recommend this to a friend