Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 6505155
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the HW-B650/ZA 3.1 Channel Soundbar, especially the amazing sound quality and ease of use. Many appreciate the bass and simple setup. However, some customers have experienced connectivity issues, and find the remote control and display less user-friendly.
This summary was generated by AI based on customer reviews.
Great quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, happy I invested. Well worth the price I paid for it.
I would recommend this to a friendSound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t open the box yet, I am still arranging my appartement
I would recommend this to a friendsoundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendGood Sound Bar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I exchanged this from a cheaper sound bar. So far this has been an excellent choice. Connectivity has been quick and seamless.
I would recommend this to a friendBounce
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is serving its purpose, however still newly purchased, and ironing out details currently
I would recommend this to a friendBoom boom boom, out g9 the lights?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bass is a little boomy, but getting better as I break the subwoofer in.
I would recommend this to a friendSound bar Combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar combo has been great match with my Samsung TV.
I would recommend this to a friendSounds great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot complain at all about this sound system, i love it
I would recommend this to a friend- Pros mentioned:Sound quality
Good for what I paid for it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I like the 3.1 set up. Sounds great. My only issue with this and my previous Samsung soundbar is that it doesn't work well with Roku volume control remote. I hit the down button and the volume started going up to 50 with no way to stop it. I had to turn off my tv to fix it. I got this on sale otherwise I would have passed on retail price.
I would recommend this to a friend Samsung Sound Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.highly recommended Samsung is a trusted brand. Love it
I would recommend this to a friendNice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but not as loud as I would have hoped. It does the job though.
I would recommend this to a friendSound Choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best feature is that it amplifies the center channel so you can make out the dialogue.
I would recommend this to a friendGood value but would upgrade.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speaker quality is good. Only complaint is the subwoofer going in and out of connectivity.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value - quality is fine for the price. Easy set up.
I would recommend this to a friend Not bad. Not great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pro: has optical and HDMI/ARC , and Digital connection for sound output. Cons: when first connected the sound did not sync with tv / people talking dialogue. Fix was to download a firmware update from Samsung to a USB flash drive and jump thru an archaic update process. Another is the actual adjustment of sound. Most must be made via the remote and a display on the sound bar that looks like a traffic info display on the highway.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Mike,
Thank you for purchasing the new HW-B650 Soundbar and taking the time to share your experiences you've had so far with your unit.
I'm sorry to hear about the beginning set up issues that you've experienced, if you are using a Samsung TV from 2020, 2021 or 2022 you can use Audio Pass-Through to help with audio sync issues.
2020/2021/2022 Samsung TVs have a feature called Audio Pass-Through. You can utilize this feature on your Samsung TV to correct your audio-sync issue.
On your TV go to: Settings > Audio > Expert Settings > Digital Audio Output Format > Pass-Through
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
- Pros mentioned:Sound quality
Subwoofer not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar has a nice sound to it. I dislike the fact that it depends on the subwoofer to have that actual kick to it. Subwoofer wave continues to disconnect has flashing lights that indicate malfunction and i just purchased this not even a month in. Disappointed because i enjoy watching movies and with good sound.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello OscarC,
Thank you for sharing your thoughts and experiences with the HW-B650 Soundbar. I am sorry to see that the soundbar did not live up to your expectations!
The flashing light on the subwoofer means that it has started the pairing process and is has not completed pairing to the soundbar. To pair the subwoofer to the soundbar automatically follow these instructions below.
1. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds.
• The red indicator on the rear of the subwoofer turns off and the blue indicator blinks.
2. Press and hold the Up button on the remote control for at least 5 seconds.
• The ID SET message appears on the display of the Soundbar for a moment, and then it disappears.
• The Soundbar will automatically power on when ID SET is complete.
3. Check if the LINK LED is solid blue (connection complete). The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Wireless Subwoofer.
Also, make sure that you are running the latest software available to your soundbar. You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-B650 under Standard.
Download the update and install it via USB thumb stick to your soundbar. If you need additional help, there are how-to instructions on this page. Please know that Samsung Customer Service is here to assist as well. We are here and happy to help you!
If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Nice Samsung speaker Wwoofer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works way better than the one we purchased in mid-December and after 5 months stopped working.
I would recommend this to a friend- Pros mentioned:Ease of use
Bass not good enough
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on sale. Vocals are nice and easy to connect but bass not as expected
I would recommend this to a friendBrand response from Samsung
Posted .Hello Vineet,
Thank you for sharing your thoughts regarding the bass levels of the HW-B650 Soundbar. Your feedback is very important to us and will be shared with our internal team.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
Lastly, we do recommend you use a HDMI connection as that will offer the best audio and user experience available.
If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Solutions
gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for a grandson Have not used it yet. How do I make a rating?????
No, I would not recommend this to a friendExcellent product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product; quick delivery; very satisfied.
I would recommend this to a friend