Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 6505155
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the HW-B650/ZA 3.1 Channel Soundbar, especially the amazing sound quality and ease of use. Many appreciate the bass and simple setup. However, some customers have experienced connectivity issues, and find the remote control and display less user-friendly.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Sound quality
The Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound and easy to make the connection to my TV
I would recommend this to a friend New Sound-bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this sound-bar for my tv, however I will probably invest in a better one sometime soon.
I would recommend this to a friendDepends on if you like heavy base or not
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t understand sound bars when I bought my new TV, they told me I needed one. But the woofer, I believe that’s what it’s called, thumps with heavy base. I wound up, unplugging it because it is too disturbing and I don’t know how to fix it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello LindaC,
Thank you for taking a moment to review the HW-B650 Soundbar.
You can optimize you Soundbars audio performance by pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Sounds great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks to Our geek squad installer it works perfectly.
I would recommend this to a friendGreat Deal & Sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased during the pre-Black Friday sale. Nearly 50% off. Great deal!
I would recommend this to a friendDecent bang for your buck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent soundbar. No real upgrade from a 7 year old sound bar of same specs. Only complaint is the sub woffer will disconnect randomly and then resume. Same thing happened with the 7 year old sound bar subwoofer. Just keep the sub woofer within 5 feet of soundbar for better connection
I would recommend this to a friendBrand response from Samsung
Posted .Hello WilliamA,
Thank you for purchasing the HW-B650 Samsung Soundbar.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, DTS VIRTUAL:X, STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
~ Samsung Solutions
Samsung - HW-B650/ZA 3.1ch soundbar with Dolby 5.1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really enjoy our new soundbar. Samsung are very good products
I would recommend this to a friendSound is incredible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased with 48” LG OLED for the bedroom and I couldn’t be happier.
I would recommend this to a friendSale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sale price was worth it. Wouldn’t pay regular price.
I would recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you for purchasing the Samsung HW-B650 Soundbar. We appreciate you sharing your experience with us.
If there is anything we can do to improve your sound such as helping to optimize settings, please let us know. You can reach Samsung Customer Support at:
1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Employee didn’t tell me I needed a HDMI cord (wasn't included)
I would recommend this to a friendSoundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Perfect for my tv and area of my house.
I would recommend this to a friendDefinitely buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the sound but sometimes i feel like the surrounding setting doesnt do anything.
I would recommend this to a friendservice and tech
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great features and great service from Brandon the service tech!!
I would recommend this to a friendSoundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it open box but so happy its working great!
I would recommend this to a friendDescent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'VE never had a soundbar system. It did not disappoint.
I would recommend this to a friendYes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes this is very usfule it has been life changing and yeah cool
I would recommend this to a friendSound system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and working good but heavy compared to other.
I would recommend this to a friendNah
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not power on with tv. Have to use a seperate remote.
I would recommend this to a friendIts worth it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in addition to the Samsung 85" tv. A must have.
I would recommend this to a friendGood for small room.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok but better to save your money and get surround sound system.
I would recommend this to a friendBrand response from Samsung
Posted .Dogman,
Thank you for sharing your review of the HW-B650 Soundbar. We value your feedback and will share it with our teams.
To improve the sound you can try optimizing the audio performance for your specific content by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, BASS BOOST, GAME, or ADAPTIVE.
You can also press the TONE CONTROL button to adjust TREBLE and BASS levels.
Press and hold the Sound Control button for about 5 seconds to adjust the sound for each of seven frequency bands.
Using the WOOFER button on the remote, you can adjust the volume of the subwoofer to -12 or between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions