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Customer Ratings & Reviews

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$379.99
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Comp. Value: $399.99

Customer reviews

Rating 4.6 out of 5 stars with 5034 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the HW-B650/ZA 3.1 Channel Soundbar, especially the amazing sound quality and ease of use. Many appreciate the bass and simple setup. However, some customers have experienced connectivity issues, and find the remote control and display less user-friendly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 221 Showing 4,401-4,420 of 5,034 reviews
  • Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Perfect for my tv and area of my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it open box but so happy its working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service and tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features and great service from Brandon the service tech!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes this is very usfule it has been life changing and yeah cool

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nah

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not power on with tv. Have to use a seperate remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for small room.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok but better to save your money and get surround sound system.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dogman,

      Thank you for sharing your review of the HW-B650 Soundbar. We value your feedback and will share it with our teams.

      To improve the sound you can try optimizing the audio performance for your specific content by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, BASS BOOST, GAME, or ADAPTIVE.

      You can also press the TONE CONTROL button to adjust TREBLE and BASS levels.

      Press and hold the Sound Control button for about 5 seconds to adjust the sound for each of seven frequency bands.

      Using the WOOFER button on the remote, you can adjust the volume of the subwoofer to -12 or between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.

      I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Its worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in addition to the Samsung 85" tv. A must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung soundbar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new soundbar. I will be soon be purchasing a few more speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good its good good how good reaaly good wow cant believe it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing. It sounds great and the boom boom goes boom. I would recommend this to anybody to buy it especially if you get it on sale for 200 bucks like I did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is OK. I expected to be a little better but it is attending our expectation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - HW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - HW-B650/ZA 3.1ch Soundbar with Dolby 5.1 / DTS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad will set everything i purchased .sat 24th

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this soundbar alongside our new Samsung TV. We really enjoy the bundle.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just a little bit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this sound bar online. I expected a big improvement over the TV speaker. After comparing the sound bar to the TV speaker back and forth several times I could hear a little bit of improvement but not much. I would recommend going to a store and listen to several systems before making a purchase.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi tomtee,

      We appreciate you taking the time to leave a review on the HW-B650 Samsung Soundbar. I am sorry to hear that your out-of-box experience has not be great.

      Follow the steps below for optimizing your soundbar to get the best audio experience you can.

      By pressing the SOUND CONTROL button (which looks like a gear), you can set the audio function. The desired settings can be adjusted using the Up/Down buttons.
      AUDIO SYNC - NIGHT MODE ON/OFF - VOICE ENHANCE ON/OFF

      AUDIO SYNC
      If the video on the TV and audio from the Soundbar are not synchronized, press the (Sound Control) button to select AUDIO SYNC and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons. (Not available in “USB” or “BT” mode.)

      NIGHT MODE ON/OFF
      This mode is optimized for nighttime viewing with the settings adjusted to bring the volume down but keep the dialog clear.

      VOICE ENHANCE ON/OFF
      This mode is makes it easier to hear spoken dialog in movies and TV.

      The NIGHT MODE, and VOICE ENHANCE audio function can be turned ON/OFF by
      using the Up/Down buttons.

      Press and hold the (Sound Control) button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.

      You can try adjusting audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing SURROUND SOUND, BASS BOOST, GAME, ADAPATIVE, DTS VIRTUAL:X, STANDARD.

      By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.

      Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.

      Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

      ~Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Would buy again!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! Would definitely recommend to anyone considering.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still kicking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it off the floor, so it wasn't new. But it does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy purchase and excellent delivery.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hype??

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We do not think it works like we were told it would. We don't notice a big difference in the sound.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello MargaretK,

      We appreciate you taking a few moments to review the HW-B650 Soundbar.

      By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.

      Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.

      Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.

      With the optional SWA-9200S Wireless Rear Speaker Kit connected you can adjust the volume by using the provided Soundbar remote. Press CH LEVEL and select REAR LEVEL, then use the Up/Down buttons to adjust the volume within a -6 to +6 range.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We biy this sound system looking for the deal from long time check all reviews and and all get good deal on black friday sale and bought it it is good we loved it and enjoying our sound system verified purchase .

    I would recommend this to a friend