Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 6505155
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the spectacular sound quality, excellent ease of use, and ridiculously good bass. They also appreciate its simple setup, seamless connectivity, ample volume, and convenient size. However, some customers find the remote control is not user-friendly.
This summary was generated by AI based on customer reviews.
Speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound bar, my only problem is that it seems to not be loud enough for me
I would recommend this to a friendGood for what it is
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this is a great deal sound isn't the best but isn't the worse either.
I would recommend this to a friendSamsung Sound Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.highly recommended Samsung is a trusted brand. Love it
I would recommend this to a friend- Pros mentioned:Sound quality
Subwoofer not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar has a nice sound to it. I dislike the fact that it depends on the subwoofer to have that actual kick to it. Subwoofer wave continues to disconnect has flashing lights that indicate malfunction and i just purchased this not even a month in. Disappointed because i enjoy watching movies and with good sound.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello OscarC,
Thank you for sharing your thoughts and experiences with the HW-B650 Soundbar. I am sorry to see that the soundbar did not live up to your expectations!
The flashing light on the subwoofer means that it has started the pairing process and is has not completed pairing to the soundbar. To pair the subwoofer to the soundbar automatically follow these instructions below.
1. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds.
• The red indicator on the rear of the subwoofer turns off and the blue indicator blinks.
2. Press and hold the Up button on the remote control for at least 5 seconds.
• The ID SET message appears on the display of the Soundbar for a moment, and then it disappears.
• The Soundbar will automatically power on when ID SET is complete.
3. Check if the LINK LED is solid blue (connection complete). The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Wireless Subwoofer.
Also, make sure that you are running the latest software available to your soundbar. You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-B650 under Standard.
Download the update and install it via USB thumb stick to your soundbar. If you need additional help, there are how-to instructions on this page. Please know that Samsung Customer Service is here to assist as well. We are here and happy to help you!
If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Mediocre system but expected.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.System isnt that old now and the wireless sub seems to randomly loose connection. Not sure why but if it keeps up i guess I'll have to figure out how to use the warranty purchassed and hope they can figure it out. There is also no wat to stop it from turning its self off after just a couple minutes if i pause a show for a call.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Maxx,
Thank you for sharing your experiences with the HW-B650 Soundbar. I am sorry to hear that you are experiencing these issues with your new unit.
The Soundbar Auto Power Down using any inputs where it will power down after 20 minutes if no audio signal has been detected.
There are a few steps you can follow to troubleshoot your connect issues with your subwoofer. First would be to do a firmware update. Go to Samsung's website, hover your mouse over SUPPORT in the top right corner. Next click on MANUALS & SOFTWARE, from there type in your full model name of your soundbar. You will be able to follow the instructions provided to update your soundbar using a USB thumb drive.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
- Pros mentioned:Ease of use
Bass not good enough
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on sale. Vocals are nice and easy to connect but bass not as expected
I would recommend this to a friendBrand response from Samsung
Posted .Hello Vineet,
Thank you for sharing your thoughts regarding the bass levels of the HW-B650 Soundbar. Your feedback is very important to us and will be shared with our internal team.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
Lastly, we do recommend you use a HDMI connection as that will offer the best audio and user experience available.
If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Solutions
Good value but would upgrade.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speaker quality is good. Only complaint is the subwoofer going in and out of connectivity.
No, I would not recommend this to a friendBoom boom boom, out g9 the lights?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bass is a little boomy, but getting better as I break the subwoofer in.
I would recommend this to a friendSound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t open the box yet, I am still arranging my appartement
I would recommend this to a friendREVIEW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT JOB & GREAT PRODUCT ALWAYS THE BEST PEOPLE TO DEAL WITH
I would recommend this to a friendNice Samsung speaker Wwoofer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works way better than the one we purchased in mid-December and after 5 months stopped working.
I would recommend this to a friend- Pros mentioned:Ease of use, Sound quality
The Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound and easy to make the connection to my TV
I would recommend this to a friend Great buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must have item, great for entertaining friends and family.
I would recommend this to a friendExcellent product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product; quick delivery; very satisfied.
I would recommend this to a friendNice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but not as loud as I would have hoped. It does the job though.
I would recommend this to a friendGood
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been an excellent purchase for me. Very good
I would recommend this to a friendgreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took some tinkering to set up. But we'll worth
I would recommend this to a friendNew Sound-bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this sound-bar for my tv, however I will probably invest in a better one sometime soon.
I would recommend this to a friendgift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for a grandson Have not used it yet. How do I make a rating?????
No, I would not recommend this to a friendGreat Deal & Sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased during the pre-Black Friday sale. Nearly 50% off. Great deal!
I would recommend this to a friend