Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 6505155
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the HW-B650/ZA 3.1 Channel Soundbar, especially the amazing sound quality and ease of use. Many appreciate the bass and simple setup. However, some customers have experienced connectivity issues, and find the remote control and display less user-friendly.
This summary was generated by AI based on customer reviews.
Sound box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality with good price Suggest to buy others
I would recommend this to a friendWeakness of User Instructions
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs more user friendly installation and operational instructions.
I would recommend this to a friendHard to control. Makes it nearly worthless
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is okay. It is very hard to control since you can't see the settings on the TV and must use a tiny screen on the bar with nonsensical abbreviations. Can only control volume with tv remote Can't really change any settings or even set it well initially. I wish I had returned it but now I'm stuck with it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello User,
Thank you for taking a few moments to provide feedback regarding the Samsung HW-B650 Soundbar.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, DTS VIRTUAL:X, STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
With the optional SWA-9200S Wireless Rear Speaker Kit connected you can adjust the volume by using the provided Soundbar remote. Press CH LEVEL and select REAR LEVEL, then use the Up/Down buttons to adjust the volume within a -6 to +6 range.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Cons mentioned:Connectivity
Sound Bar with wireless woofer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sub-woofer won't sync to the sound bar. There is no sound coming out of the woofer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi fieldhippie,
Thank you for taking a moment to review the Samsung HW-B650 Soundbar.
When powered on for the first time, the subwoofer should automatically connect to the soundbar wirelessly. If the auto-connection process fails, you can try manually connecting the sub to the soundbar.
Before performing the manual connection procedure, check whether the power cables for the Soundbar and subwoofer are connected properly and make sure that the Soundbar is turned off.
Press and hold ID SET on the rear of the subwoofer for at least 5 seconds. The red indicator on the rear of the subwoofer turns off and the blue indicator blinks. Press and hold the Up button on the remote control for at least 5 seconds. The ID SET message appears on the display of the Soundbar for a moment, and then it disappears. The Soundbar will automatically power on when ID SET is complete. The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Wireless Subwoofer.
The HW-B650 features three ways to connect to a TV; HDMI/ARC, digital optical audio, and Bluetooth wireless audio technology. If your TV is compatible with one of these three audio connections, you should have no issue connecting the soundbar to your TV. Follow the steps below to connect the soundbar to your TV via one of the three available connections:
HDMI ARC (Audio Return Channel) lets certain TVs and soundbars transfer audio back and forth using one HDMI cable. In other words, you can use the HDMI port as both an input and audio output. To set up HDMI ARC, power on your TV and soundbar.
1. Next, connect one end of an HDMI cable into the HDMI IN (ARC) port on your TV.
2. Connect the other end into the HDMI OUT (TV-ARC) port on your soundbar.
3. Next, change the source on your soundbar to the D.IN. setting.
4. After a few seconds, "TV ARC" will appear on the soundbar's display, and the TV will transfer audio through the soundbar.
An optical cable is another way to connect your soundbar to your TV. You can also connect your devices (cable boxes, video game systems, and Blu-ray players) to the TV, and have the sound output from the TV to the soundbar.
1. With the TV and soundbar turned on, connect one end of a digital optical cable to the OPTICAL OUT port on the TV.
2. Then, connect the other end to the DIGITAL AUDIO IN (OPTICAL) port on the soundbar.
3. Press Source on the remote or soundbar, and then set the soundbar to the D.IN. setting.
4. Finally, on the TV, you need to set the speaker output to external speakers.
The TV's sound will now play from the soundbar.
Your soundbar is also compatible with a Bluetooth connection to the TV. To connect the soundbar wirelessly, follow the steps below:
1) Press the PAIR button on the remote to enter BT PAIRING mode. You can also press the SOURCE button on the top panel and then select BT. “BT” changes to “BT PAIRING” in a few seconds automatically or changes to “BT READY” if there is a connect record. If BT READY appears, press and hold the SOURCE button on the top panel of the Soundbar for more than 5 seconds to display BT PAIRING.
2) Select the Bluetooth sound mode on your TV (See your TV's user manual for assistance)
3) Select “[AV] Samsung Soundbar Series” from the list on the TV’s screen. An available Soundbar is indicated with “Need Pairing” or “Paired” on the TV’s Bluetooth device list. To connect the TV to the Soundbar, select the message, and then establish a connection.
When the TV is connected, [TV Name] → “BT” appears on the Soundbar’s front display. You should now hear TV sound from the Soundbar. Once you have connected your soundbar for the first time, use the “BT READY” mode to reconnect.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Audio bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Actually did not need this Soundbar for our new TV
I would recommend this to a friendsoundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we have not installed this soundbar yet we have not got the room ready for it yet.
I would recommend this to a friend- Pros mentioned:Sound quality
Quality soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this sound bar. Replaced a 10 yr old Samsung soundbar and sound quality is a big improvement. Especially happy with the voice control options - dialogue is very clear.
I would recommend this to a friend Bad soundbar.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar unit wouldn’t power up. Returned and used my old soundbar. I checked power adapter and its output was 24V so issue within soundbar. Had both digital and HDMI cables connected.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MichaelW,
Thank you for sharing your review of the HW-B650 Soundbar. We value your feedback and will share it with our teams.
If there is anything we can do to improve your enjoyment, such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect ..........................................
I would recommend this to a friendSamsung Budget SoundBar is a Go!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good system overall except wish there was more bass output from the Sub.
I would recommend this to a friendSound bar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works “ok”. A bit difficult to find the proper settings, but once found to our liking it works “ok”.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Huey,
Thank you for taking a moment to review the HW-B650 Soundbar.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
With the optional SWA-9200S Wireless Rear Speaker Kit connected you can adjust the volume by using the provided Soundbar remote. Press CH LEVEL and select REAR LEVEL, then use the Up/Down buttons to adjust the volume within a -6 to +6 range.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
The bomb
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just hooked up product last week I really like it
I would recommend this to a friend- Pros mentioned:Sound quality
Junk - works 10% of the time
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When the sound bar works it sounds great. It keeps going in and out. To watch a 2hr movie, we MUST unplug and plug in the soundbar at least 9 or 10 times during the movie for the sound to work. Wasted money unfortunately. Buy something better.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Mehh,
We appreciate you taking a few moments to review the Samsung HW-B650 Soundbar.
I am sorry to hear that you are experiencing issues with the sound occasionally dropping from your soundbar. You may first want to check the cable connection of the soundbar to the TV or external device to ensure it is secure, and properly connected to the correct port.
In addition to checking the connections of the soundbar, please make sure your soundbar is using the latest firmware Version. Updating the firmware on your soundbar gives you all the benefits of the latest improvements.
You may also want to initialize your soundbar by pressing the - and + (volume) buttons on the top of the soundbar at the same time for at least 5 seconds. The light indicator on the front of the soundbar will blink 4 times and the soundbar will be reset. Please know, this will reset all settings on the soundbar back to default; any sound adjustments will need to be performed again.
Should you continue to experience audio dropouts, and are connected wirelessly, please use the included cable to connect the soundbar to the TV. Using a wired connection instead of wireless often eliminates the issue entirely and improves the user experience.
I hope these tips help resolve your issues. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Ehh..
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that loud and the bass is hardly noticeable. For this price there are similar but better sounding bars
No, I would not recommend this to a friendBrand response from Samsung
Posted .Geegonzies,
We appreciate you taking a few moments to review the Samsung HW-B650 Soundbar.
By design, the purpose of the subwoofer is to reproduces low frequency sounds and not musical tones. It adds rich tones and deepens sound effects, like the rumbles of an explosion or the depth in bass guitars and drums.
There are three adjustments that can be made for bass and subwoofer:
1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down
2) Adjust the bass control by pressing the SOUND CONTROL button (gear icon) on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.
3) Press the SOUND MODE button on your remote, and then select BASS BOOST mode. This will provide you with a larger emphasis on bass sound.
For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics.
I hope this helps. For further assistance with features, settings, adjustments, or functions please contact Samsung Customer Support. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Volume
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked this up on sale for Black Fridays. People say it lacks bass, but I find it to be plenty loud. It won't replace an actual surround sound, but a step up from TV speakers.
I would recommend this to a friend Sound bar and speaker
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im not overly happy with the sound bar. Needed a larger more owerful sound bar.
I would recommend this to a friendGood Price But...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping to get a good deal here n an open box version but the quality of the sound by itself--with other speakers muted--is not very good. I have older Samsung soundbars & BT woofers that sound much better. The highs are very bright (too bright) and when you add more bass, it gets muddy quickly. I really wanted this work for me.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Spyder14,
Thank you for sharing your user experience with the HW-B650 Samsung Soundbar. We value your feedback regarding issues with the highs and low-end sound.
Your soundbar features powerful bass with a 6.5” wireless subwoofer & Adaptive Sound Lite which optimizes the sound based on the content.
You can try adjusting audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then select the desired sound effect by choosing STANDARD, SURROUND SOUND, BASS BOOST, GAME, or ADAPTIVE.
You can also press the Sound Control button on the remote (which looks like a gear) to adjust TREBLE and BASS.
Press and hold the Sound Control button for about 5 seconds to adjust the sound for each of seven frequency bands.
Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
If there is anything we can do to improve your enjoyment to 5 stars -- such as helping to optimize settings for your specific usage scenario -- please let us know. You can reach Samsung Customer Support at:
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Scares a bit
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes suddenly the sound bar makes a weird noice like its going to blast. It scares a bit.
I would recommend this to a friendBrand response from Samsung
Posted .SaisivaprasadN,
We appreciate you taking a few moments to review the Samsung HW-B650 Soundbar.
There are a few steps you can take to troubleshoot your Soundbar.
First, you will want to download the latest software for your Soundbar. You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Audio” > “Home Audio” > “Sound Bars”. From there, you can select the HW-B650 under Standard Series.
Download the update and install it via USB thumb stick to your soundbar. If you need additional help, there are how-to instructions on this page. Please know that Samsung Customer Service is here to assist as well.
Please verify that you are running the latest firmware on your TV. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Menu > Settings > Support > Software Update.
First, try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in.
If this still does not correct your issue, then do a hard reset. With the Soundbar on, press the + & - Volume buttons on the body of the soundbar at the same time for at least 5 seconds. INIT OK” appears on the display and then the Soundbar is reset.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
ok at best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great, ok for the TV. might be something I am overlooking in the TV sound processing
I would recommend this to a friendBrand response from Samsung
Posted .Hello cakjir,
We appreciate you taking a moment to review the Samsung HW-B650 Soundbar.
You can try optimizing audio performance for your specific content by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, BASS BOOST, GAME, or ADAPTIVE.
You can also press the TONE CONTROL button to adjust TREBLE and BASS levels.
Press and hold the Sound Control button for about 5 seconds to adjust the sound for each of seven frequency bands.
Using the WOOFER button on the remote, you can adjust the volume of the subwoofer to -12 or between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Sounds just not there, very minimal bass too.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re on a budget, and don’t really care for sound quality I would recommend, I ultimately returned this because it wasn’t the quality I was expecting, wanted to get the same brand for my OLED TV, but the next price point was a $1,200 speaker set from Samsung. Would recommend for a small room, but not for a living room that you want to actually hear the sound in.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello RyanB,
Thank you for taking a few moments to review the Samsung HW-B650 Soundbar.
Here are some tips to help improve your soundbar audio experience.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
With the optional SWA-9200S Wireless Rear Speaker Kit connected you can adjust the volume by using the provided Soundbar remote. Press CH LEVEL and select REAR LEVEL, then use the Up/Down buttons to adjust the volume within a -6 to +6 range.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions