Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 6505155
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the HW-B650/ZA 3.1 Channel Soundbar, especially the amazing sound quality and ease of use. Many appreciate the bass and simple setup. However, some customers have experienced connectivity issues, and find the remote control and display less user-friendly.
This summary was generated by AI based on customer reviews.
Sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar is ok. It's not really loud or what i would expect from a sound bar. I would've went with LG instead.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TomoO,
I’m sorry to hear that you’re not fully satisfied with the performance of your HW-B650 Soundbar.
Here are some tips to help optimize your soundbar audio performance.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Not good Blue Tooth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound but I have to manually change it back to BT (Blue Tooth) alot. Often times the speakers change to "TV" speakers and want BT instead.Default stays on "TV" but use it in BT mode
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi tomm,
Thank you for taking the time to leave a review on the new HW-B650 Soundbar.
Try these steps below to help you enjoy a better audio experience with your new unit.
If a previously paired Bluetooth device tries to pair with the Soundbar when the Bluetooth Power On
function is on and the Soundbar is turned off, the Soundbar turns on automatically.
1. Press and hold the SOUND MODE button for more than 5 seconds on the remote while the Soundbar is turned on.
2. “ON-BLUETOOTH POWER” appears on the Soundbar’s display.
This will allow the Soundbar to power on automatically when you start pairing your device.
If you need any extra troubleshooting assistance or have any other Soundbar questions, please contact Samsung Support at
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
- Pros mentioned:Sound quality
Happy costumer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could be a little louder but it serves the purpose for a small room. At first the sound was not good but after i moved the woofer away from the sound bar everything was fine!
I would recommend this to a friend - Pros mentioned:Ease of use
Milton's surround sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was interesting getting things connected and working. My best friend loves it plus it goes well with his new 75" TV.
I would recommend this to a friend - Pros mentioned:Sound quality
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sound worth the price, I would recommend to anyone just looking to buy a great soundbar without spending to much
I would recommend this to a friend - Pros mentioned:Sound quality
Great Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound is great, we have someone who is a little hard of hearing and now we don't have to have the volume up so high
I would recommend this to a friend Michael
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality not as great as advertised. The product in the store sounded different when I brought it home.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MichaelW,
I’m sorry to hear that you’re dissatisfied with the performance of your HW-B650 Soundbar.
Here are some tips to optimize your HW-B650 Soundbar's audio performance to your liking. Pressing the SOUND MODE button on your soundbar remote, and then select the desired sound effect by choosing SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, DTS VIRTUAL:X, STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
Also, you can also add the SWA-9200S Rear Speaker Kit to create a multi-channel system for a true surround sound experience. Check it out at Best Buy: https://www.bestbuy.com/site/samsung-swa-9200s-za-2-0ch-wireless-rear-speaker-kits-black/6510790.p?skuId=6510790
If we can further help with any other issues, please know we are here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Low sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, needs to be very high volume to get rhe effect i was looking for. Still looking for something else thst is affordable.
I would recommend this to a friendBrand response from Samsung
Posted .GaryP,
Thank you for taking a moment to review the Samsung B650 Soundbar.
Did you know by pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Just ok.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s what you’d expect for a $249 dollar sound bar and sub. Probably would not buy again. Spend $500 and get something better.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jimswatch,
We appreciate you taking a moment to review the HW-B650 Soundbar.
Here are a few tips to optimizes the sound of your HW-B650 Soundbar.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Best subwoofer!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was gonna buy the bose but this soundbar, add $10 from the price of bose, the best soundbar! Even the subwoofer!
I would recommend this to a friend - Pros mentioned:Sound quality
Great purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can finally hear the voices clearer and not just the background with this system very good system really like it
I would recommend this to a friend - Pros mentioned:Sound quality
Worth the black friday pirce
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just wait for black Friday to buy it , its good and really loud it has Bluetooth can connect to it and play music dont need to connect to tv if tv is smart enough fyi
I would recommend this to a friend no opinion...yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.probably a good item but unable to tell as we are still waiting for a replacement for the defective tv we purchased many weeks ago.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TimO,
Thank you for choosing Samsung. We appreciate your patience while you wait for your replacement TV. In the meantime, please know you can enjoy your Samsung HW-B650 soundbar by connecting to your phone via Bluetooth.
To pair your device with your Samsung Soundbar, press the Bluetooth PAIR button on the remote to enter “BT PAIRING” mode. On your device, select “[AV] Samsung Soundbar” from the list that appears. When the soundbar is connected to the Bluetooth device, [Bluetooth Device Name]-> “BT” appears in the front display. After you have connected the soundbar to your mobile device the first time, use the “BT READY” mode to reconnect.
Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
MWM
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar with woofer definitely enhances the sound experience. Best Buy rep picked the right one for us.
I would recommend this to a friend - Cons mentioned:Connectivity
Not good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Soundbar keeps switching to the TV speaker’s every few minutes. It is very annoying.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello DavidW,
I am sorry to see that you are experiencing this issue with your new Soundbar. There are a few steps you can take to troubleshoot your Soundbar.
Please verify that you are running the latest firmware on your TV. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Menu > Settings > Support > Software Update.
First, try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds, and then plug it back in.
Next, with the Soundbar on, press the + & - (Volume UP/DOWN) buttons on the body at the same time for at least 5 seconds. “INIT OK” appears on the display and then the Soundbar is reset.
If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
~ Samsung Solutions
Retired
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a great price. Very happy with my purchase. I love Best Buy! John is the Best Buy too.
I would recommend this to a friendUnsatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t received the item. I purchased it December 4th and still not delivered.. Very unsatisfied!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi user725367,
Please know you are leaving a review and a 1-star rating for the HW-B650, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have questions on the HW-B650 itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Pretty nice soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a pretty decent soundbar. It isn't overpowered, and provides optimal sound for a bedroom. If you're looking for overwhelming bass, choose otherwise.
I would recommend this to a friend - Pros mentioned:Sound quality
Bueno
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, I did like that it arrived earlier than expected, but not a very good delivery and it is very good.
I would recommend this to a friend - Pros mentioned:Sound quality
Waking up the neighbors
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went in to purchase this and after experiencing it purchased 2 of them sounds like a theater in my house
I would recommend this to a friend