Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 6505155
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the HW-B650/ZA 3.1 Channel Soundbar, especially the amazing sound quality and ease of use. Many appreciate the bass and simple setup. However, some customers have experienced connectivity issues, and find the remote control and display less user-friendly.
This summary was generated by AI based on customer reviews.
Michael
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality not as great as advertised. The product in the store sounded different when I brought it home.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MichaelW,
I’m sorry to hear that you’re dissatisfied with the performance of your HW-B650 Soundbar.
Here are some tips to optimize your HW-B650 Soundbar's audio performance to your liking. Pressing the SOUND MODE button on your soundbar remote, and then select the desired sound effect by choosing SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, DTS VIRTUAL:X, STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
Also, you can also add the SWA-9200S Rear Speaker Kit to create a multi-channel system for a true surround sound experience. Check it out at Best Buy: https://www.bestbuy.com/site/samsung-swa-9200s-za-2-0ch-wireless-rear-speaker-kits-black/6510790.p?skuId=6510790
If we can further help with any other issues, please know we are here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Low sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, needs to be very high volume to get rhe effect i was looking for. Still looking for something else thst is affordable.
I would recommend this to a friendBrand response from Samsung
Posted .GaryP,
Thank you for taking a moment to review the Samsung B650 Soundbar.
Did you know by pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Best subwoofer!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was gonna buy the bose but this soundbar, add $10 from the price of bose, the best soundbar! Even the subwoofer!
I would recommend this to a friend - Pros mentioned:Sound quality
Great purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can finally hear the voices clearer and not just the background with this system very good system really like it
I would recommend this to a friend - Pros mentioned:Sound quality
Worth the black friday pirce
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just wait for black Friday to buy it , its good and really loud it has Bluetooth can connect to it and play music dont need to connect to tv if tv is smart enough fyi
I would recommend this to a friend Disaster
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work! I’m pretty proficient when it comes to audio/video electronics. Don’t know if I got a bad unit or what the problem is. This is being returned!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Disaster,
Thank you for your review of the Samsung HW-B650 Soundbar and for sharing the issues that have caused you to return your unit. Your experience is very important to us and will be shared with our product team.
It is possible that your unit needed minor troubleshooting, a firmware update, or adjustments in settings.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Just ok.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s what you’d expect for a $249 dollar sound bar and sub. Probably would not buy again. Spend $500 and get something better.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jimswatch,
We appreciate you taking a moment to review the HW-B650 Soundbar.
Here are a few tips to optimizes the sound of your HW-B650 Soundbar.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
- Pros mentioned:Sound quality
MWM
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar with woofer definitely enhances the sound experience. Best Buy rep picked the right one for us.
I would recommend this to a friend no opinion...yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.probably a good item but unable to tell as we are still waiting for a replacement for the defective tv we purchased many weeks ago.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TimO,
Thank you for choosing Samsung. We appreciate your patience while you wait for your replacement TV. In the meantime, please know you can enjoy your Samsung HW-B650 soundbar by connecting to your phone via Bluetooth.
To pair your device with your Samsung Soundbar, press the Bluetooth PAIR button on the remote to enter “BT PAIRING” mode. On your device, select “[AV] Samsung Soundbar” from the list that appears. When the soundbar is connected to the Bluetooth device, [Bluetooth Device Name]-> “BT” appears in the front display. After you have connected the soundbar to your mobile device the first time, use the “BT READY” mode to reconnect.
Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Retired
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a great price. Very happy with my purchase. I love Best Buy! John is the Best Buy too.
I would recommend this to a friend- Cons mentioned:Connectivity
Not good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Soundbar keeps switching to the TV speaker’s every few minutes. It is very annoying.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello DavidW,
I am sorry to see that you are experiencing this issue with your new Soundbar. There are a few steps you can take to troubleshoot your Soundbar.
Please verify that you are running the latest firmware on your TV. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Menu > Settings > Support > Software Update.
First, try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds, and then plug it back in.
Next, with the Soundbar on, press the + & - (Volume UP/DOWN) buttons on the body at the same time for at least 5 seconds. “INIT OK” appears on the display and then the Soundbar is reset.
If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
~ Samsung Solutions
- Pros mentioned:Sound quality
Pretty nice soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a pretty decent soundbar. It isn't overpowered, and provides optimal sound for a bedroom. If you're looking for overwhelming bass, choose otherwise.
I would recommend this to a friend - Pros mentioned:Sound quality
Bueno
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, I did like that it arrived earlier than expected, but not a very good delivery and it is very good.
I would recommend this to a friend - Pros mentioned:Sound quality
Waking up the neighbors
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went in to purchase this and after experiencing it purchased 2 of them sounds like a theater in my house
I would recommend this to a friend - Pros mentioned:Ease of use
Love our sound bar!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to connect and operates as described. We are enjoying it and are very pleased with our purchase. Al
I would recommend this to a friend - Pros mentioned:Sound quality
Sounds great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price, really happy with the sound qaulity. Plug and play with simple controls.
I would recommend this to a friend - Pros mentioned:Ease of use
Super sound bar!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, works great. Easy set up and the remote was easy to use once we understood the volume button.
I would recommend this to a friend - Pros mentioned:Sound quality
Good starter system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good starter sound bar to have. The best part is you can add speakers to it after to create a 5.1
I would recommend this to a friend - Pros mentioned:Sound quality
Great product - Great price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super pleased with this soundbar!! It sounds great and doesn't break the bank. Easy to set up too!
I would recommend this to a friend - Pros mentioned:Sound quality
Sound System
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound system it really makes a big diference its like you are literally at the movie theater
I would recommend this to a friend