Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 6505155
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the spectacular sound quality, excellent ease of use, and ridiculously good bass. They also appreciate its simple setup, seamless connectivity, ample volume, and convenient size. However, some customers find the remote control is not user-friendly.
This summary was generated by AI based on customer reviews.
Ok, not great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Usually works but often will not connect via Bluetooth.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Pdxbob,
I'm sorry to hear of the Bluetooth issues you're having. Please try the following which may help resolve this:
1. Set the soundbar to Bluetooth pairing mode.
Repeatedly press Source on the remote or soundbar until the soundbar's display reads BT > WAIT > BT PAIRING. If the soundbar displays BT READY, press and hold Source on the soundbar until BT PAIRING displays.
2. Verify the device you are connecting is in pairing mode.
The method for putting a device in pairing mode is different with every device. Check the user manual for your device if you aren't sure how to put it into pairing mode.
If you are pairing to a Samsung TV, and the soundbar's name is not shown on the Bluetooth speaker list, select Cancel and try again. You may need to do this one or two times until the soundbar's name appears.
3. Check for a firmware update on your soundbar.
4. Perform a hard reset on the device you're connecting.
The best way to do a hard reset is to remove the battery and reinsert it, if possible. Some devices that do not have access to the battery may have a way to simulate a battery pull in order to perform the hard reset.
If the device does not have a method to do a hard reset, perform a soft reset instead (simply turn it off and back on again).
5. Try pairing other devices.
Try pairing other devices with your soundbar. Also, try pairing other devices with the device you were trying to connect to your soundbar. This can help identify where the issue may be.
If both your soundbar and your device will pair with other devices, but not with each other, then your device may need to be updated, or it may not be compatible with your soundbar.
If you've tried the above and your issue persists, please contact Samsung Support for further troubleshooting. You can reach us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Sound quality
Great Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound from this system. The setup was easy and I only need 1 remote control for both devices.
I would recommend this to a friend weak sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i bought this sound bar because the last one a had, same brand had an incredible sound, but this one doesn't sound too good, if you expect a movie theater sound get something else
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Rogerfox,
Thank you for taking a few moments to review the Samsung HW-B650 Soundbar.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, DTS VIRTUAL:X, STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
With the optional SWA-9200S Wireless Rear Speaker Kit connected you can adjust the volume by using the provided Soundbar remote. Press CH LEVEL and select REAR LEVEL, then use the Up/Down buttons to adjust the volume within a -6 to +6 range.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Soundbar & woofer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It sound's so good very clear & powerful i really like it
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is so good and i am satisfied with this buy
I would recommend this to a friend - Pros mentioned:Sound quality
Best sound system for given price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Quality sound system. Works perfect with Samsung tv
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality sounds loud and good size, love my speaker
I would recommend this to a friend Not Happy with Setup
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They say plug and play, not really. Would not buy again
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Pinapple,
Thank you for purchasing the HW-B650 Samsung Soundbar. I am sorry to see that you are not completely happy with your new Soundbar.
So we can better understand your issue, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
- Pros mentioned:Sound quality
Sounds really nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds way better than my tv, but i still find myself having to volume up and down with some movies.
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung soundbar is sooo great, is fantastic, i love it
I would recommend this to a friend - Pros mentioned:Sound quality
Sound Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good sound bar and the sound is amazing.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great, brings the audio from my pc to a new level
I would recommend this to a friend - Pros mentioned:Sound quality
Geat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound . The quality that’s what I was looking for
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy plug and play with Samsung tv good sound and bass
I would recommend this to a friend - Pros mentioned:Sound quality
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really surprice on how well this soundbar performs,
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound, quality and price. Elegant and modern
I would recommend this to a friend - Pros mentioned:Ease of use
Works great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! No issues since we got it. Easy to set up.
I would recommend this to a friend - Pros mentioned:Ease of use
Firestick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to hook up and use -very happy with the purchase
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great. Got it on sale. Definitely worth buying.
I would recommend this to a friend Better soundbars available
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had better sound bars. Doesn’t give a real surround sound feel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Sarah,
We appreciate you taking a moment to review the Samsung HW-B650 Soundbar.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, DTS VIRTUAL:X, STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, Mon – Fri 8 AM – 9 PM EST, Sat & Sun 8 AM – 6 PM EST. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions