Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- |
- SKU:
- 6505155
Customer reviews
Rating 4.6 out of 5 stars with 5034 reviews
(5,034 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the HW-B650/ZA 3.1 Channel Soundbar, especially the amazing sound quality and ease of use. Many appreciate the bass and simple setup. However, some customers have experienced connectivity issues, and find the remote control and display less user-friendly.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Sound 3.1 the way to go.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar sounds great in what ever mode you use. Standard, Surround, Adaptive, Bass, Game and Dolby Virtual 5.1, all sound good. The Virtually is the we best but not all movies /TV can utilize it. The 3.1 option is key. My neighbors are close to me, but i like good sound. The 3.1 lets you hear the speech/voices much louder and clear than 2.1’s. Also it has night mode which lowers every but eliminates the heavy bass sound of movies.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Boxcar!
Thank you for purchasing the Samsung HW-B650 Soundbar with Bluetooth Multi Connection, you can connect two smart devices simultaneously and share the soundbar with ease. No more jumping back and forth, just deciding what’s next.
Upgrade to surround sound by adding SWA-9200S Wireless Rear Speaker Kit to your soundbar. Our wireless surround package delivers 360° audio without the need to have wires around your living room. More cinematic and fewer messy wires.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
A Must Have
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar will be the perfect addition to your theater room. It has many options to make your viewing pleasure out of this world.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Perfect for small room
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Clear sound and bass. Great for small living room.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Rated 4 out of 5 stars
Soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Compact and sounds great for the size , good bass coming from the wireless sub
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great entry level soundbar at a great price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For a entry level soundbar at a good price , this soundbar is outstanding . Simple set up and meshes well with a Samsung T.V. . Sound quality is awesome for mid / small size rooms . I had Polk command bar before this and the Samsung blows it out of the water.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, easy to use and the quality is excellent for the value
I would recommend this to a friend - Pros mentioned:Bass
Rated 5 out of 5 stars
Great Value for the money!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as a gift for my Dad who was tired of the TV sound. Great clarity and the bass is just enough without being too much for him. He’s not having to turn the volume up as much on the sound bar vs the tv since the sound comes directly at him. Definitely recommend!
I would recommend this to a friend - Pros mentioned:Setup, Sound quality
Rated 5 out of 5 stars
Good value for good sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound. Easy to set up. I need a few more words
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Soundbar with great sound for music and movies
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and voice clarity. The subwoofer is well balanced to give you just enough bass in music as well as movies and everyday TV watching. I bought this as a replacement for an older model Samsung soundbar and subwoofer system. This one blows it away.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Soundbar w/ wireless subwoofer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great! Subwoofer takes up very little space and is nice clean deep bass.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Soundly Satisfied!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't have spent my money better. Didn't want to spend a lot of money, so I was a little nervous about the quality I get from this soundbar but it definitely exceeded my expectations. I love the different audio modes, the subwoofer produces a great round sound and the bluetooth pairs easily. Definitely a value for money buy.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. The sound is clear and it is discrete. Easy setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Wonderful sound!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar has been wonderful! You can really hear the difference between regular TV audio and the sound bar! It is very sleek and easy to fit or set anywhere! The subwoofer has amazing effects and makes us feel like we are in the screen!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Amazing Sound Bar Sub Set-up!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this a few weeks ago and couldn’t be happier. If you have to turn the volume up on your TV and it’s still not enough for you, this sound bar / sub woofer is for you. Priced well and delivers on all aspects!
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and easy to use and it has a good sound.
I would recommend this to a friend - Pros mentioned:Bass
Rated 3 out of 5 stars
Started great...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as an upgrade to the Bose bar I purchased. At first it was a great addition. Had owned my Bose bar while overseas but had no sub so the thought appealed. However I began to notice the sound wouldn't match up (talking and actors dialog would be off by a few secs). It would correct itself but always be off a few days later. I might have been able to deal with that because the bass was fantastic! Until I had to keep turning the bar up as loud as it would go and STILL couldn't hear anything! I finally gave up and it's been in the closet since. Smh.
No, I would not recommend this to a friendBrand response from Samsung
Posted .NicholasP,
Thank you for your review of Samsung’s HW-B650 Soundbar. I’m sorry to hear you had a frustrating experience with syncing and volume.
There are a few steps you can take to troubleshoot your Soundbar.
First, you will want to download the latest software for your Soundbar. You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Audio” > “Home Audio” > “Sound Bars”. From there, you can select the HW-B650 under B Series.
Download the update and install it via USB thumb stick to your soundbar. If you need additional help, there are how-to instructions on this page. Please know that Samsung Customer Service is here to assist as well.
Please verify that you are running the latest firmware on your TV. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Menu > Settings > Support > Software Update.
First, try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in.
If this still does not correct your issue, then do a hard reset. With the Soundbar on, press the + & - Volume buttons on the body of the soundbar at the same time for at least 5 seconds. INIT OK” appears on the display and then the Soundbar is reset.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
I like it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this mid range soundbar. I just bought for our bedroom since we dont need really anything over the top. The sound is amazing and can get pretty loud. Night mode and voice enhancement are a great feature. I also like that the subwoofer doesnt need to be directly connected to the soundbar so i can place it wherever i want.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this is a pretty decent sound bar. I'm no expert though... My only complaint is that every time you turn in the TV you have to connect it would be much easier if it would automatically connect.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
New Sound bar.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar sounds excellent. Perfect for master bedroom. Just enough wattage. Thanks
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Nice little system
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not much of a techie but I appreciate great sound. This system fits well. It is nice that I can expand it later with satellite speakers. The different sound settings make every movie, TV show, and everythings else in between sound excellent.
I would recommend this to a friend









