Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 6505155
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the HW-B650/ZA 3.1 Channel Soundbar, especially the amazing sound quality and ease of use. Many appreciate the bass and simple setup. However, some customers have experienced connectivity issues, and find the remote control and display less user-friendly.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Hometheater
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it will recommend it sounds awesome and the price is weary it
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an excellent buy! Adding the sound bar proved to be a huge upgrade to the sound and effects. The price was very reasonable and home delivery made for my happy decision to purchase.
I would recommend this to a friend - Pros mentioned:Sound quality
review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only had this a few weeks but it sounds excellent.
I would recommend this to a friend - Pros mentioned:Sound quality
Great package!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The set up was simple and easy enough to do it solo. Sound quality is really good for soundbar standards. The subwoofer balances out nicely without any distortions at higher volumes.
I would recommend this to a friend - Pros mentioned:Sound quality
Good soundbar for a few years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar and Sub box worked Perfectly. I am a bit disappointed in the quality of how long it has lasted. Today 3.2.2025 it finally gave out. Started having a reverbed sound. But the quality of the sound was amazing. Overall a pretty decent sound bar. Just wish it lasted more than a few years.
I would recommend this to a friendBrand response from Samsung
Posted .Hi ThomasJ,
Thank you for taking a few moments to review the Samsung HW-B650 Soundbar.
There are a few steps you can take to troubleshoot your Soundbar.
First, you will want to download the latest software for your Soundbar. You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Audio” > “Home Audio” > “Sound Bars”. From there, you can select the HW-B650 under Standard Series.
Download the update and install it via USB thumb stick to your soundbar. If you need additional help, there are how-to instructions on this page. Please know that Samsung Customer Service is here to assist as well.
Alternatively, you can download SmartThings on your iOS or Android device. This will allow you to update your Soundbar automatically or manually right from your phone or tablet.
Please verify that you are running the latest firmware on your TV. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Menu > Settings > Support > Software Update.
First, try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in.
If this still does not correct your issue, then do a hard reset. With the Soundbar on, press the + & - Volume buttons on the body of the soundbar at the same time for at least 5 seconds. INIT OK” appears on the display and then the Soundbar is reset.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Works as expected.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this for a wall mounted tv where the voices were just too quiet. This has been great for us. Works very well with tv movies and games.
I would recommend this to a friend - Pros mentioned:Sound quality
good value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, the Samsung HW-B650/ZA is a great value. It has much better sound than the more expensive sound bar I replaced.
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent Sound Bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a present for my parents and they love it. Price point is excellent and the sound quality is really good. Would recommend.
I would recommend this to a friend - Pros mentioned:Sound quality
Worth every penny
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time I have ever truly love and appreciate external sound sources on a TV, but this system was worth every penny, not overpowering, but richness.
I would recommend this to a friend - Pros mentioned:Sound quality
***Satisfied Customer***
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific Soundbar. Sub-woofer delivers a punch too! Overall, great quality. Definitely happy w/ my purchase. Wanted something affordable, yet deliver a theater like atmosphere. Definitely enhances watching T.V.
I would recommend this to a friend - Pros mentioned:Sound quality
Great value for the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Sound easy to hook up definitely a huge up grade over regular TV sound
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys came to set up the tv and we found that the sound bar we had did not work. They had one in the truck and they installed it and it sounds great
I would recommend this to a friend - Pros mentioned:Bass
great sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great soundbar. The bass is amazing. I wish the treble was a little bit better but overall this is an amazing set
I would recommend this to a friend - Pros mentioned:Sound quality
Nice system .
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound , great quality and excellent price . I would recommend this sound system to my family and friends .
I would recommend this to a friend - Pros mentioned:Sound quality
New Surround sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, sounds amazing at every level. My wife bought this for my birthday!!! And I absolutely love it.
I would recommend this to a friend - Pros mentioned:Sound quality
Good product for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good quality for the price. Should've gotten the upgraded version but this does the job for my husband who has issues hearing TV during movies when people talk quietly
I would recommend this to a friend - Pros mentioned:Sound quality
Good value, well built, flawless integration.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty impressive. Would recommend. Recently purchased a Polk set as well. I believe anyone would be happy with this. And I'm picky since I have 7.1 surround.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound System
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound system is the best that I ever had. When you watch a movie you hear all of the noises surrounding the set, I think it's awesome!
I would recommend this to a friend - Pros mentioned:Sound quality
Top of the Line!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds Great! I would highly recommend to anyone looking for great sound!!!
I would recommend this to a friend - Pros mentioned:Sound quality
Speaker system
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new speakers, the quality is amazing it sounds like we’re in our own private theater!
I would recommend this to a friend