Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 6505155
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the HW-B650/ZA 3.1 Channel Soundbar, especially the amazing sound quality and ease of use. Many appreciate the bass and simple setup. However, some customers have experienced connectivity issues, and find the remote control and display less user-friendly.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Nice Soundbar for the price
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice soundbar for an average sized room for your tv.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Bang for the buck.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this Soundbar as a replacement from our old Samsung. You could just tell immediately how much richer the sound was. It’s very accurate and surprisingly the bass is well balanced
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Good sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and sounds great, wireless subwoofer works great.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Great sound and easy set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After looking at online reviews, I thought this was a good value. The store had a literal stack of boxes of these in the middle of the store. After choosing one, I brought it home, unboxed it, connected it, plugged it in and turned it on. The sound is great and the remote is really easy to use.
I would recommend this to a friend - Pros mentioned:Sound quality
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lovely sound . It’s worth every penny of it . Furthermore it was on sale today .
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
Samsung - HW-B650/ZA 3.1 Channel Soundbar with Wir
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound simple to install, only downside is not all Bluetooth devices will connect to it
I would recommend this to a friend - Pros mentioned:Sound quality
speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent speakers i love thiss sound aggressive and
I would recommend this to a friend - Pros mentioned:Sound quality
WOW the sound...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought Samsung soundbar to complement my newly purchased Samsung tv. the sound is great, clear. I feel like I'm at the movies when looking at action and sci-fi movies. The sound just surrounds the room, this product was purchased as open boxed, brand new
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Sounds great, when it works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I originally hooked this up to an. Older Samsung TV (~12 yrs old) for a few days whoile awaiting on my new Samsung TV to be delivered. I hooked it up with the included fiber optic audio cable, and it sounded amazing. When my new TV arrived a few days later and we got it set up, we tried to connect it via Bluetooth--no sound whatsoever. Incredibly aggravating. I bought a new HDMI cable for it and plugged it into the back of the TV--nothing. I have not tried hooking it up to a different HDMI port yet (I had a shoulder replacement and can't move the TV right now to get to the ports), but as of right now, it's just collecting dust on my TV stand. Pretty infuriating a Samsung soundbar will not work with a new model Samsung TV (new TV does not have the fiber optic).
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi PerpetuallySquirrelin,
We appreciate you taking a moment to review the Samsung HW-B650 Soundbar.
If you are connecting wirelessly via Bluetooth, please follow these steps:
1) Press the PAIR button on the remote to enter BT PAIRING mode
a. or press the SOURCE button on the top panel and then select BT. “BT” changes to “BT PAIRING” in a few seconds automatically or changes to “BT READY” if there is a connect record.
b. When BT READY appears, press and hold the SOURCE button on the top panel of the Soundbar for more than 5 seconds to display BT PAIRING.
2) Select Bluetooth mode on the TV
3) Select “[AV] Samsung Soundbar” from the list on the TV’s screen. An available Soundbar is indicated with “Need Pairing” or “Paired” on the TV’s Bluetooth device list. To connect the TV to the Soundbar, select the message, and then establish a connection. - When the TV is connected, [TV Name] → “BT” appears on the Soundbar’s front display.
4) You can now hear TV sound from the Soundbar.
If the device fails to connect
- If a previously connected Soundbar listing (e.g. “[AV] Samsung Soundbar xxx”) appears in the list, delete it.
- Then repeat steps 1 through 3
Once you have connected your soundbar for the first time, use the “BT READY” mode to reconnect.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The independent reviews were excellent for this product at a reasonable price. The set up was just slightly challenging. The syncing sound with picture will be off at times and must be rebooted to sync again. I hear that is due to bluetooth paring. There is the option to hardwire which would eliminate that problem. All in all, excellent product for the price.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
new tv speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The spearer system has excellent true sound, the installation was very simple, effortless
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Best sound bar for price!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic sound bar! Great quality and love the ease of use with Bluetooth or figuring out settings.
I would recommend this to a friend - Pros mentioned:Setup
Good Present
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a Christmas gift. Easy to set up and work's great! We've had it for a year now.
I would recommend this to a friend - Pros mentioned:Sound quality
The quality is in the name Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar gives off a quality that is unbeatable it really does have a movie theater quality to it Also when listening to music, the sounds are crisp and the notes are clear
I would recommend this to a friend - Pros mentioned:Ease of use
Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product,easy to install.cant go wrong with it
I would recommend this to a friend - Pros mentioned:Setup, Sound quality
Bass is amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up sound is amazing. Present for my dad. Will be getting one for me.
I would recommend this to a friend - Pros mentioned:Ease of use, Setup
GREAT SOUND
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never had a soundbar but this one is amazing. Easy to set up. Recommended for anyone.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
All Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really great sounding soundbar. It gave my entertainment room a mivie theater sound effect. Easy to install on wall. I would definitely recommend this soundbar unit.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
High hopes just isn’t it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great. But way too many issues with connectivity. Disconnects at times does have issues with turning the volume up and have to turn it down first before I turn it up. These issues don’t happen all the time but it’s a pain when it does because I have to turn it on and off 2 or 3 times to fix the issue. Kinda disappointed, will definitely go with another sound bar next time. Giving it a 3 out of 5 on the fact it supplies good sound but the software isn’t there.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Chrisp,
Thank you for purchasing the HW-B650 Soundbar, I am sorry to see that you are not fully satisfied.
There are a few steps you can take to troubleshoot your Soundbar.
Please verify that you are running the latest firmware of your Soundbar. You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-B650 under Standard.
Download the update and install it via USB thumb stick to your soundbar. If you need additional help, there are how-to instructions on this page. Please know that Samsung Customer Service is here to assist as well.
If you are experiencing your issue still, try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in.
If this still does not correct your issue, then do a hard reset. With the Soundbar on, press the + & - Volume buttons on the body of the soundbar at the same time for at least 5 seconds. INIT OK” appears on the display and then the Soundbar is reset.
If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
- Pros mentioned:BassCons mentioned:Remote control
Good soundbar for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is so much better than tv speakers. I hate the remote as it's a little confusing. The bass is good and having a center channel is very helpful. I wouldn't look at 2.0 or 2.1 systems unless you are just playing music. Price is excellent for what you get.
I would recommend this to a friend