Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 6505155
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the HW-B650/ZA 3.1 Channel Soundbar, especially the amazing sound quality and ease of use. Many appreciate the bass and simple setup. However, some customers have experienced connectivity issues, and find the remote control and display less user-friendly.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Connection Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung products don’t get along well with other company’s products. I know that from experience, and a Samsung engineer told me that. This time, after the woofer on my existing sound bar lost connection with the sound bar, I decided to buy a Samsung sound bar. It turns out Samsung products have a hard time getting along with Samsung products too. Right now they are connected and working with one remote, but occasionally that connection is lost, and I need to reconnect which is annoying. The sound bar sounds good and since I’m hearing impaired, the enhanced voice transmission helps. That’s why I rated this four stars.
I would recommend this to a friendBrand response from Samsung
Posted .Hello VicDelta,
Thank you for purchasing the HW-B650 Soundbar. There are a few steps you can take to troubleshoot your Soundbar.
Please verify that you are running the latest firmware on your Soundbar. You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-B650 under Standard.
Please verify that you are running the latest firmware on your TV. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Menu > Settings > Support > Software Update.
Next, try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in.
If this still does not correct your issue, then do a hard reset. With the Soundbar on, press the + & - Volume buttons on the body of the soundbar at the same time for at least 5 seconds. INIT OK” appears on the display and then the Soundbar is reset.
I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Great sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! Perfect size Amazing soud Good price !!!
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Great, clear sound. Slim design. Stylish
I would recommend this to a friend - Pros mentioned:Setup, Sound quality
A must buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome speaker sytem. Easy to install and great sound.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Good Value and Features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this on sale for Black Friday. It’s got decent sound quality and glad it comes with a subwoofer
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar has really good sound quality especially when you consider the cost for it, and they are extremely easy to set up and get it working.
I would recommend this to a friend - Pros mentioned:Sound quality
The quality is in the name Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar gives off a quality that is unbeatable it really does have a movie theater quality to it Also when listening to music, the sounds are crisp and the notes are clear
I would recommend this to a friend - Pros mentioned:Connectivity, Sound quality
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar. Connects well and interfaces seamlessly.
I would recommend this to a friend - Pros mentioned:Sound quality
A little 4 a lot
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently bought a 76" Samsung TV and got the sound bar and jad it deliveref and set up while i love the sound quality but being a night owl I have to turn the TV downor off because the bass is just enough to vibrate the master bedrooms wall just barely enough that my wife claims she cant sleep having a geek squad guy coming over on sunday afternoon to help figure it out im tech savvy or was 10 years ago but this has me baffled so getting the help
I would recommend this to a friendBrand response from Samsung
Posted .Hi Jeff!
Thank you for your review of our new HW-B650 Soundbar and sharing your experiences with us.
By pressing the SOUND CONTROL button (which looks like a gear), you can set the audio function. Press the Up/Down button on the to select ON or OFF.
NIGHT MODE ON/OFF, this mode is optimized for nighttime viewing with the settings adjusted to bring the volume down but keep the dialog clear.
VOICE ENHANCE ON/OFF, this mode is makes it easier to hear spoken dialog in movies and TV.
Push the WOOFER button up or down to adjust the level of the woofer (bass) to -12 or between -6 to +6. To set the woofer (bass) volume level to 0 (Default), press the button in.
Hopefully these tips will make your audio experience more enjoyable.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
- Pros mentioned:Ease of use, Sound quality
Great purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this purchase. Sound is amazing and it was super easy to install. For years didn't think I needed a sound bar, but this has been a very nice improvement to watching shows and movies.
I would recommend this to a friend - Pros mentioned:Sound quality
Loud and clear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great! Would recommend! Was loud but not punchy!
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Great sound bar for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for a decent price. Easy to set up for TV and to play music through. Well worth it.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was perfect sound enhancement was better than expected
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar woofer and remote.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Nice sound and great price, use it all the time!
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Graet soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the sound quality. Far better than the tv sprakers and very easy to setup
I would recommend this to a friend - Pros mentioned:Connectivity, Sound quality
Samsung Sound Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and seamless connectivity with my Samsung TV. This was aA great recommendation from the Best Buy associate.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as sprcified. Like the sound and easy to install
I would recommend this to a friend - Pros mentioned:Sound quality
Barsound
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mega ultra super audio quality for being 3.1 and for its price I do recommend this sound bar with various modes and audio outputs.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Awesome Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a Bose, then a Sonos, and returned them both for this one. Sound is amazing! Clear and full- the bass is awesome. Great purchase!
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Love the soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The system was very easy to hook up and sounds great.
I would recommend this to a friend