Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 6505155
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the HW-B650/ZA 3.1 Channel Soundbar, especially the amazing sound quality and ease of use. Many appreciate the bass and simple setup. However, some customers have experienced connectivity issues, and find the remote control and display less user-friendly.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Setup
Sound Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, great price, easy installation, no issues since it was hooked up.
I would recommend this to a friend - Pros mentioned:Ease of use
Samsung - 3.1 Channel Soundbar with Wireless Sub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung - HW-B650/ZA 3.1 Channel Soundbar with Wireless Subwoofer, Dolby 5.1 / DTS Virtual:X - Black is easy to set up and use. Its pricing was exactly what I needed for my wallet and home theater area. I recommend this for all.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Theater
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is good the base is great for action movies and listening to music is great
I would recommend this to a friend - Pros mentioned:Bass
Would by again
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the Samsung sound bar on Black Friday and I can say it was worth every penny. Excellent bass with exceptional middle and high notes. Movie nights are definitely a must have now as well as hearing my music throughout the entire house while cleaning . All in all would definitely by again
I would recommend this to a friend - Pros mentioned:Sound quality
Great Quality Sounder
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Samsung Sound Bar! Great depth of sound. The only "negative" issue - the sound bar turns on automatically overnight - supposedly for updates (EVERY NIGHT!) I have to be sure to turn the volume down to "0" every night before turning off the system. It is always on in the morning, but at least I am not being woken up in the middle of the night. If there is a way to turn off auto updates, I would be happy to know how to do that.
I would recommend this to a friendBrand response from Samsung
Posted .Hello dashof,
Thank you for purchasing the HW-B650 Soundbar. I am sorry to see that your initial time with the Soundbar has not been ideal.
There are a few ways you can troubleshoot your Soundbar. First, try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in.
Next, with the Soundbar on do a hard reset. Press the + & - (Volume UP/DOWN) buttons on the body at the same time for at least 5 seconds. “INIT OK” appears on the display and then the Soundbar is reset.
If your Soundbar continues to have issues, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
- Pros mentioned:Sound quality
Good price for good setup
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great soundbar and subwoofer for the price, I used it for movies and music. unfortunately, I'm trying to run 4k 144hz and I cant do that with this set up, so Im looking into upgrading to something that can run earc
I would recommend this to a friendBrand response from Samsung
Posted .Hi Smiley,
Thank you for taking a moment to review the Samsung HW-B650 Soundbar.
If you are looking for a soundbar that has HDMI 2.1 Passthroughs then I would recommend the HW-Q990D Soundbar. Check it out at Best Buy: https://www.bestbuy.com/site/samsung-hw-q990d-za-11-1-4-channel-q-series-soundbar-with-wireless-subwoofer-and-rear-speakers-dolby-atmos-and-q-symphony-black/6570312.p?skuId=6570312
If there’s anything we can help with, please call is at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘support’ link on our Samsung website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Movie theater sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a really good soundbar, I got this by chance at bestbuy, it was an open box display item on sale and i had gotten a bestbuy giftcard that day, I ended up spending 7 dollars for it, after having it now i would definitely pay full price to replace it if I ever needed to.
I would recommend this to a friend - Pros mentioned:Sound quality
Great Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice clear sound! The Homewood salesman was totally knowledgeable & helped greatly in this purchase.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Awesome buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Good, loud and rich sounding. The bass definitely gets your attention.
I would recommend this to a friend - Pros mentioned:Sound quality
Great soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is fantastic! Got it on Black Friday to replace our old one! Comes with mounting brackets. It is longer than the one we got years ago so it did not fit in our cubby.
I would recommend this to a friend - Pros mentioned:Sound quality
Great Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've never had a soundbar before so I'm no professional or expert on what it should sound like. My daughter & son both have large TVs with Soundbars & they told me I made a very good decision when I bought this for my new TV. The sound is great & I like being able to change the sounds to match what I am watching, i.e. movies or gaming. Very, very happy.
I would recommend this to a friend - Pros mentioned:Ease of use
Samsung soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar was easy to set up and get working the way it was supposed. The best feature is how you can make the voice sound louder than the background music for better heairng and clarity. I would highly recommend this soundbar with Samsung TV's.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound at a greater price, I love the sound of it
I would recommend this to a friend - Pros mentioned:Sound quality
Kill by sound
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound so good feel like in the theater. Love the soundtrack in thriller movies.
I would recommend this to a friend - Pros mentioned:Sound quality
Fantastic Soundbar
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Standalone it's a really good and powerful sound bar, put it with a some rear speakers, now you have a reasonably priced powerhouse of a sound bar set up.
I would recommend this to a friend - Pros mentioned:Sound quality
Not bad at all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sounds great and totally worth it for the cost. I wanted something good without paying a pint of blood and this system qualifies.
I would recommend this to a friend - Pros mentioned:Sound quality
Quality Home Theater Sound System
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My TV was channeling the sound out the back, which meant that I had to increase the sound level. This soundbar redirects the sound back into the viewing room. Very happy with the results. Sound is clear and the bass is amazing. A definite improvement over a TV only sound system.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the soundbar and subwoofer, it makes a big difference in the sound with the new t.v.
I would recommend this to a friend Disappointed Customer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm reviewing this purchase now because it's was put up in storage in my home since June of 2024. I just opened it today and it is not compatible with my Hisense TV I'm upset because never once did the sales person ask me about the TV I was using this on to assure me it was compatible. Now I'm stuck with this new surround sound system I can't use I'm a very good customer at this Best Buy just purchased my daughter a 60 inch television a couple of days ago I have history with this store I'm very disappointed.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Clear and robust sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From music to games to movies, this is a great soundbar/subwoofer. The only drawback is that it does not support eARC. If your set-up requires this, move along. I have played media from my Smart TV, game system and bluetooth. Everything sounds wonderful. The power consumption is also small when compared to other systems in the same range.
I would recommend this to a friendBrand response from Samsung
Posted .Hi nailsthatglow,
Thank you for purchasing the Samsung HW-B650 Soundbar with a dedicated center channel for crystal clear dialogue and wireless subwoofer for rich bass.
Thanks to Game Mode, you can plug in your console and get the amazing sound effects you expect, right away. The auto settings optimize your sound to the game you’re playing while cross-talk cancellation technology removes distracting sounds.
To take full advantage of what eARC offers you will want to move up to the HW-Q600B Soundbar for the first one in our lineup with this feature.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions