Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 6505155
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the HW-B650/ZA 3.1 Channel Soundbar, especially the amazing sound quality and ease of use. Many appreciate the bass and simple setup. However, some customers have experienced connectivity issues, and find the remote control and display less user-friendly.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Met all expectations. Sound is super. Installation was easy.
I would recommend this to a friend - Pros mentioned:Sound quality
Great Soundbar!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar, really good sound quality. Bought it with a Samsung TV in Black Friday sale, and sounds so much better than our old generic bar.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Soundbar sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality sound, love it! The bass is great and truly adds to the experience.
I would recommend this to a friend - Pros mentioned:Sound quality
Great Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is amazing. I love that the subwoofer is wireless.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Great package at a really good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound from this little setup. Great sound clarity, volume and bass.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and easier to understand voices. Easy to set up.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
You need this for Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Sound and easy setup. Once I bought the TV, I knew I needed the sound bar...
I would recommend this to a friend - Pros mentioned:Sound quality
A perfect match
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had my soundbar for about two months now and I really love the sound it produces. One must is to download the complete user manual from the Samsung website to explore all of the features the soundbar provides. It matches perfectly with my Samsung television.
I would recommend this to a friend - Pros mentioned:Sound quality, Volume
Sound system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Good sound system, for my little space, This is loud enough.
I would recommend this to a friend - Pros mentioned:Bass, Sound qualityCons mentioned:Connectivity
Great sound!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was great. Has great base. The only problem was it kept disconnecting.
I would recommend this to a friendBrand response from Samsung
Posted .Hello RonaldW,
Thank you for sharing your review of the HW-B650 Soundbar. I am sorry to see that you have experienced disconnecting issues!
There are a few steps you can take before contacting Samsung Customer Support. First, please update the software of your Soundbar. You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-B650 under Standard.
Download the update and install it via USB thumb stick to your soundbar. If you need additional help, there are how-to instructions on this page. Please know that Samsung Customer Service is here to assist as well.
Second, if this doesn't work, try a new HDMI or Optical Cable. At times these cables do go bad and would cause connection issues with the soundbar.
Further, make sure that your TV is fully up to date. Check your manual for how to update the software of your TV.
If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
~ Samsung Solutions
One of the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the sound bar I bought in my life time. The subwoofer is pure bass. It worth the money.
I would recommend this to a friendOverall great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Delivery came earlier then expected and once I hooked up my surround sound bar it sounds very nice.
I would recommend this to a friendSamsung Sound Bar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy Set-up and sounds great in the bedroom. Definitely an upgrade from what I had previously
I would recommend this to a friend- Pros mentioned:Sound quality
Good sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound bar for first time user had some problems with surround sound bumping out sometimes, but didn’t mind
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Samsung sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound and elegant look. Easy to synch and easy to operate.
I would recommend this to a friend - Pros mentioned:Sound quality
Great Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving our new soundbar. Sound is amazing and paired quickly with our new tv
I would recommend this to a friend Just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my husband for Christmas. We previously had a surround sound system that went out. I thought this would be a good replacement but it honestly wasn't. It's not as loud as I hoped it would be. We're eventually going to have to buy some speakers to go with it to get the sound quality we want. If you're looking for surround sound, this ain't it.
I would recommend this to a friendBrand response from Samsung
Posted .Hi MSan,
Thank you for sharing your review of the HW-B650 Soundbar. We value your feedback and will share it with our teams.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, DTS VIRTUAL:X, STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
With the optional SWA-9200S Wireless Rear Speaker Kit connected you can adjust the volume by using the provided Soundbar remote. Press CH LEVEL and select REAR LEVEL, then use the Up/Down buttons to adjust the volume within a -6 to +6 range.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Setup
Awesome sound, good price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a year of use i definitely would recommend. Still holds up well and the setup was super easy to do. The only problem i have is that it turns on and off randomly. (Not during use of course but when the tv is off) But other than that its a good product for the price.
I would recommend this to a friend - Pros mentioned:Ease of use
Lee sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent affordable 3 channel system. Easy to use.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Speaker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speaker, highly quality and easy to operate.
I would recommend this to a friend