Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- |
- SKU:
- 6505155
Customer reviews
Rating 4.6 out of 5 stars with 5034 reviews
(5,034 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the HW-B650/ZA 3.1 Channel Soundbar, especially the amazing sound quality and ease of use. Many appreciate the bass and simple setup. However, some customers have experienced connectivity issues, and find the remote control and display less user-friendly.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Setup
Rated 5 out of 5 stars
Awesome sound, good price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a year of use i definitely would recommend. Still holds up well and the setup was super easy to do. The only problem i have is that it turns on and off randomly. (Not during use of course but when the tv is off) But other than that its a good product for the price.
I would recommend this to a friend - Pros mentioned:Setup, Sound quality
Rated 4 out of 5 stars
Samsung sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Sound is good, fairly easy to set up, however, haven’t quite figured out how to use all my remotes efficiently though.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Great package at a really good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound from this little setup. Great sound clarity, volume and bass.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Soundbar sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality sound, love it! The bass is great and truly adds to the experience.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
You need this for Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Sound and easy setup. Once I bought the TV, I knew I needed the sound bar...
I would recommend this to a friend - Pros mentioned:Bass, Sound qualityCons mentioned:Connectivity
Rated 3 out of 5 stars
Great sound!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was great. Has great base. The only problem was it kept disconnecting.
I would recommend this to a friendBrand response from Samsung
Posted .Hello RonaldW,
Thank you for sharing your review of the HW-B650 Soundbar. I am sorry to see that you have experienced disconnecting issues!
There are a few steps you can take before contacting Samsung Customer Support. First, please update the software of your Soundbar. You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-B650 under Standard.
Download the update and install it via USB thumb stick to your soundbar. If you need additional help, there are how-to instructions on this page. Please know that Samsung Customer Service is here to assist as well.
Second, if this doesn't work, try a new HDMI or Optical Cable. At times these cables do go bad and would cause connection issues with the soundbar.
Further, make sure that your TV is fully up to date. Check your manual for how to update the software of your TV.
If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
~ Samsung Solutions
- Pros mentioned:Ease of use, Sound quality
Rated 4 out of 5 stars
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Easy to setup, connected to my Samsung TV easily
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Jamming Soundbar and subwoofer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic sound quality. Was purchased with a Samsung 50" TV also. Came with the optical cable to connect directly, and turns on automatically with the TV. Loving the Bluetooth from my phone for jamming music too! The fact I got it half off makes it even better.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Speaker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speaker, highly quality and easy to operate.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price. The spacial sound is a little difficult to tweak and get right but overall a good product!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was what they promised me, I recommend it, it sounds exceptional.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love this soundbar.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this on an open-box deal, and it works so well, bluetooth is seamless while most recommend HDMI or optical cable to connect. Night mode is a life saver, as I live in an apartment complex. Customizable EQ, and easy to set-up.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great bang for buck soundbar!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic bang for buck simple soundbar set up. Only downside is the lack of 4K pass-through, and also would say using it with an Apple TV causes an audio lag. But perfect for using with HDMI ARC!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great all round sound system for everyday use!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality and great booming base! Highly recommend for any scenario including but not limited to dialogue, music, movies, games etc
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoy this speaker system- sounds amazing and great price
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Good sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Very easy to set up. More options than my previous Samsung soundbar.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great speakers...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great... good quality... I will continue to buy for Best Buy...
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Samsung HW-B650/ZA 3.1 Channel Soundbar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is just what you need at home,simple smart and efficient and it sounds just perfect.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Great Speaker!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great surround sound and the subwoofer is awesome!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound and picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.smooth transaction. Terrific item. Quality product that works well with my Samsung TV 55", 72000 4 K smart TV
I would recommend this to a friend









