Customer Ratings & Reviews
- Model:
- HW-B750D
- SKU:
- 11980833
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound sucks. TV speakers are way better. Wish I could give it zero stars
No, I would not recommend this to a friendBrand response from Samsung
Posted .GOGOJoeYoung,
I’m sorry to hear that you’re dissatisfied with the performance of your HW-B750D Soundbar.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived broken. Does not turn on. Will have to return
No, I would not recommend this to a friendBrand response from Samsung
Posted .KCAM,
We appreciate you sharing your delivery experience and having received a damaged HW-B750D unit. We recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns about usage or setup of your TV once your issue has been resolved, please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Sound Bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality sound and I love the options to on sound easy to connect to my TV
I would recommend this to a friendSound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds absolutely great. Top quality pretty easy to use.
I would recommend this to a friendSound system
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very pleased with my purchase will recommend this item
I would recommend this to a friendConnectivity issue then Died in a few months...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paid $499 summer of 2024 and is $324 seven months later. Advertised as will work with Samsung TVs speakers plus sound bar (Q-Symphony). Worked for a couple months but started losing connection & had to turn off and back on for it to work again. Feb. 2025 and sound bar is dead! If I pay for shipping $$$ they will repair it since it has 12 month warranty. No Thanks, what's to keep it from dying again! Buy something that work's right...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi SteveB,
Thank you for taking a few moments to review the Samsung HW-B750D Soundbar.
Please know this model does not have the Q-Symphony feature. Q-Symphony is available on Samsung Q and S Series Soundbars and the Music Frame.
We appreciate your patience in having to deal with this inconvenience. You can track your request status, see your order history, and contact Samsung Order Support at 1-855-726-8721
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Worked for two days
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this brand new after a lot of research. Plugged it in and worked straight out of the box with almost no setup. Sound was awesome! But that only lasted two days. Sound is now out of sync. Samsung customer service for hours on end updating firmware, changing settings, cycling power, etc. and nothing has made any difference whatsoever. I will be returning this and I will probably never buy another Samsung audio product again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .FrankB,
Thank you for taking a moment to review the Samsung HW-B750D Soundbar and for sharing the issues that have caused you to return your unit. Your experience is very important to us and will be shared with our product team.
Here is a tip to try and get the audio synced with your tv.
If the video on the TV and audio from the Soundbar are not synchronized, select SYNC in SOUND CONTROL (looks like a gear), and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions