Customer Ratings & Reviews
- Model:
- HW-B750D
- SKU:
- 11980833
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
thank you
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i like it very much thank you Best Buy for the entertainment more power!!!
I would recommend this to a friendSound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality sounds good good base wish it came with mounting brackets
I would recommend this to a friendBrand response from Samsung
Posted .Hi RaulE,
We appreciate you taking a moment to review the HW-B750D Soundbar.
The HW-B750D includes mounting hardware in the box allowing you to secure the soundbar directly to the wall below the TV, without the need to purchase additional accessories.
Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Sound bar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. Incredible bass. Easily hooked up...
I would recommend this to a friendLove the system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, just when I got it used it was missing an AC cable so I had to go out of my way to buy one.
I would recommend this to a friendoverall opion
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i have this soundbar and it sounds great. works very good with my tv 65Q90C
I would recommend this to a friendSamsung Speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with my Samsung tv. Setup with the Geek Squad and they did a good job syncing everything.
I would recommend this to a friendOwner
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best material ever Best Buy sell all good quality electronics all the time I spent my money on it and so happy to be a Best Buy customer service
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will buy this again! I bought it for my 85in tv in the our finished basement and it is getting the job done.
I would recommend this to a friendI think I got a dud, would love to try another.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased an "open item - excellent condition" unit, so it's possible that the item may be a bit defective. Came dented, not in "excellent condition", but not the end of the world. Took a few days to try and get the settings right, but I feel like something is wrong with my unit because I have to have the treble at -4 and the bass at +3 to have it sound "normal" like my last Samsung unit sounded at baseline. I am past my return date, so I am stuck with it. Hopefully I get used to it. Again, mine Is likely a dud because it's hard to believe so many great reviews would not have mentioned the crazy tuning required to get it to even sound decent. I am disappointed, but it is a first world problem I can live with for now.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi LeoP,
Please know you are leaving a review and 1-star rating for the HW-B750D, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have questions on the HW-B750D itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Good condition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received it with all its accessories, very good product 100% recommended
I would recommend this to a friendEasy listening….
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the product. It was very easy to install and the quality is excellent.
I would recommend this to a friendSamsung sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first time I bought my sound bar, it was damaged but Best Buy took care of the problem asap. Within three days they sent the new one to my place. Thank you.
I would recommend this to a friendSurround sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay, could do better, linked to tv quick, now only use 1 remote before I had to use 3. Caught on sale even better.
I would recommend this to a friendItem purchased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Staff was incredibly helpful for a new video game room I was preparing for my son. They were not pushing me, just providing recommendations.
I would recommend this to a friendSound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. I i recommend this product to others.
I would recommend this to a friendVery happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new purchase I use it everyday the sales person did a good job
I would recommend this to a friendGood Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, works as it should. I would buy again.
I would recommend this to a friendSamsung sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Samsung sound bar I love my Samsung sound bar I love my Samsung sound bar I love my Samsung sound bar I love my Samsung sound bar
I would recommend this to a friendReturned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We returned the soundbar. It just didn't give us the sound we wanted.
I would recommend this to a friendCheap piece of junk !
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I would of known this piece of crap would only last about 16 months I would of added an extended warranty and cranked the sucker up to 100. Very moderate use at home. Never had it past 45 cause i thought that would extend it’s life. Never had an electronic device short out so fast. Get a 5 year warranty!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello ChristopherC,
Thank you for taking a moment to review the HW-B750D Samsung Soundbar.
There are a few steps you can take to troubleshoot your Soundbar.
First, you will want to download the latest software for your Soundbar. You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Audio” > “Home Audio” > “Sound Bars”. From there, you can select the HW-B750D under Standard Series.
Download the update and install it via USB thumb stick to your soundbar. If you need additional help, there are how-to instructions on this page. Please know that Samsung Customer Service is here to assist as well.
Alternatively, you can download SmartThings on your iOS or Android device. This will allow you to update your Soundbar automatically or manually right from your phone or tablet.
Please verify that you are running the latest firmware on your TV. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Menu > Settings > Support > Software Update.
First, try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in.
If this still does not correct your issue, then do a hard reset. With the Soundbar on, press the + & - Volume buttons on the body of the soundbar at the same time for at least 5 seconds. INIT OK” appears on the display and then the Soundbar is reset.
While the Soundbar is On, press both the Vol+ and Vol- buttons on the unit simultaneously until the display shows "INIT", then release. If this doesn’t work, then try using the remote control: While the Soundbar is ON, press and hold the SOUND CONTROL ("Gear") button on the Soundbar remote for 10 seconds. You will see "150HZ" on the display. Keep pressing until you see "INIT" on the display, then release.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions