Customer Ratings & Reviews
- Model:
- HW-LS60D/ZA
- |
- SKU:
- 6577560
Customer reviews
Rating 4.4 out of 5 stars with 214 reviews
(214 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the HW-LS60D Music Frame for its superior sound quality and sleek design. Users find it easy to set up and appreciate the solid bass and impressive volume for its size. However, some customers have noted issues with Bluetooth connectivity, and a few were surprised by the product's size and weight. Overall, the positive aspects of the Music Frame appear to outweigh the negative ones.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Research and think twice before purchasing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way overpriced for what they can do with the Frame TV. Tech spent hours trying to connect them to find the sound with the TV was not good at all. We purchased and took them back as soon as the tech left. He agreed we should return them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello DavidJ,
I’m sorry to hear that you were dissatisfied with the performance of the Samsung Music Frame. We are always here to help and would have been happy to assist in providing settings adjustments to resolve any issues you were experiencing.
With the Adaptive sound mode setting. It will automatically adjust the sound based on the content, which makes it “set and forget”. However, if you are only using the Music Frame for music, I suggest Music sound mode for its clarity and faithful reproduction. If using it for listening to vocals (like podcasts, news, etc.,) I like Voice Enhancement mode.
You can modify your sound settings to tailor the sound to your liking. First, turn on SpaceFit sound so your Music Frame can adjust to your room acoustics, next go to the Equalizer, and adjust the lows/high/mids to your satisfaction.
Should you ever decide to give Samsung audio products another try and have questions or need or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our Live Chat with an agent, as well as manuals, software, and warranty information, can be found at the “Support” link on our website. Again, thank you for taking the time to share your experience. We hope to regain you as a customer in the future.
~ Samsung Solutions
- Pros mentioned:Ease of use, Sound qualityCons mentioned:Weight
Rated 3 out of 5 stars
Great in many ways, just missed the mark in a few
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So was excited at the possibilities for this frame. And in many ways it was really good, but it just missed a few things, that I think would have made this a must have for any music lover. First with the Good: AMAZING.. just AMAZING sound out of this unit. It surpasses several really good bluetooth speaker systems I have. Deep sounding base. Clear and crisp. And has really good volume for some this "relatively" small. If you don't have an audio system in a room, this speaker will make for a really good source of audio. From Bon Jovi, to Greatest Showman, to some great soundtracks on other movies... just amazing. I used mine with the stand, as I wanted it on a table. Super easy to just snap in the stand, no screws, just slide and snap and is solid. Loved that added care was put to make the power cord a silver color, helps it look better and blend in then a flat black cord. Very long.. should easily be able hide and blend on tables. On a wall installation, if you don't want to hid the wire in the wall (it is long enough too, but you will have to picture holes and fish it (so use caution). you will be able to flush mount, since they did put the connector in a way that it doesn't stick out. Relatively easy to add to my existing SmartThings app, I had to refresh a couple times, but was able to get it added. now swinging towards the downs on the unit. Alexa integration.. I am still not sure what is actually integrated. I set it up, but in my Alexa app, doesn't show the normal settings. Especially the keyword change, as I have several in the room. Heavy... this is a lot heavier than I expected it to be. So while the helps on the table, won't get knocked over easily, but on the wall I fear that this is really going to be a risk of it coming down, if you are not very diligent in your mounting and use what is provided, use care/caution when you are mounting. Uses a special adapter and plug. While I gave praise to the silver cable, I am still surprised this wasn't a usb-c cable connection, so you can have an endless amount of options. So those added up to about a .5 deduction. A full .5 deduction: When I first saw this, I thought it would be PERFECT to display an album and record itself, as the "framed" item. Such as some of the awesome collectable records from Mondo and other places. Or if you had a special album that you wanted to highlight in your collection. While you can play the music, I can't find a way to mount an album in the frame easily without possibly gluing to the album itself, and that would damage it. I hope someone can come out with an easy kit to do it, or maybe a 3D print. For me that was a big miss. Lastly a full 1 star deduction. You have to play audio from another device and control it via another device. It is just a bluetooth speaker (or connect to Optical or other source). With WiFi connectivity and smart device integration, I really thought that this unit could get playback from other source, and play with a push of a button. Again going with my above "feature album" thought, would be awesome for it to just be able to play, without having to keep a phone, tablet ,or other device close enough for the song source. Even maybe an SD card slot, so I can load up a playlist... Unless the instructions are not clear, or there is a way, I can't find it. So to recap: ABSOLUTELY Amazing Sound quality Easy to setup, and multiple options Could use better smart device integration. Just missed the mark to use as a show piece for your favorite and prized albums.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Ebonvic,
We appreciate you taking a moment to review Samsung’s Music Frame. Your feedback is valuable to us and will be shared with our product teams.
When making changes to the Music Frame’s settings, we recommend using the SmartThings app. Through SmartThings, you will also be able to select your preferred Voice assistant like Alexa. You will be able to use voice commands like “Alexa, play my favorite playlist”, or “Alexa, increase the volume”.
Did you know when the Music Frame is connected to Wi-Fi, you will gain access to streaming platforms like Spotify Connect and Tidal (Hi-Fi) Connect? You open their apps and connect to the Music Frame to enjoy your favorite music or podcasts, controlling them all from 1 device.
While Bluetooth has limitations due to its specifications, Wi-Fi offers more flexibility. With Wi-Fi, you can enjoy simultaneous streaming and control, making it a convenient choice for the Music Frame
If we can further help with any issues or settings, please know Samsung is here for you. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Rated 1 out of 5 stars
Not good sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The frame speaker has a great clean look but if you want good sound this is not for you.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi KatB,
We appreciate you taking a few moments to review the Samsung Music Frame.
First, make sure the Music Frame is using the latest update. The easiest way to update is by using the SmartThings app, selecting the Music Frame, then tapping the 3 dots in the upper right and selecting Information. From here, you can select to update the software.
Second, try using Adaptive sound mode setting. It will automatically adjust the sound based on the content, which makes it “set and forget”. However, if you are only using the Music Frame for music, I suggest Music sound mode for its clarity and faithful reproduction. If using it for listening to vocals (like podcasts, news, etc.,) I like Voice Enhancement mode.
Finally, you can modify your sound settings to tailor the sound to your liking. First, turn on SpaceFit sound so your Music Frame can adjust to your room acoustics, next go to the Equalizer, and adjust the lows/high/mids to your satisfaction.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Rated 1 out of 5 stars
Poor Technology
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t stay connected to home wifi. It turns off without warning.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello dkmohr,
We appreciate you for taking a few moments to review the Samsung Music Frame. I'm sorry to hear you're having trouble with your Samsung Music Frame.
Updating the firmware on your Music Frame gives you all the benefits of the latest improvements. When the Music Frame is connected to the Internet, Auto Update allows software to update automatically even when the Music Frame is turned off. You can also update by using the SmartThings app.
Here are some troubleshooting steps to try.
Turn off the router, turn it back on, and then try again.
• The Wireless Speaker will not connect if the wireless signal is too weak. Try moving the router closer to the Wireless Speaker, or eliminating any obstacles that are between the Wireless Speaker and the router, if possible.
• If your wireless router is new, you will need to reconfigure the speaker’s network settings.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Rated 1 out of 5 stars
Deceiving
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absokutely horrible. This is such a deceiving item.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Techie007,
Thank you for sharing your review of Samsung’s Music Frame. We apologize that your experience didn’t meet your expectations. Your feedback is valuable to us and will be shared with our product teams.
The Music Frame allows you to swap a different color bezel to match your space and showcase your personal artwork, printed photos and more with this innovative photo frame speaker. You will get multi-dimensional surround sound from one simple speaker with Dolby Atmos Music and Sound. When the Music Frame is connected to Wi-Fi, you will gain access to streaming platforms like Spotify Connect and Tidal (Hi-Fi) Connect. You simply open their apps and connect to the Music Frame to enjoy your favorite music or podcasts.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Rated 1 out of 5 stars
Not impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not impressed. It was very complicated to put together and just didn’t provide the value for the price.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Yemi,
Thank you for sharing your review of Samsung’s Music Frame. We apologize that your experience didn’t meet your expectations. Your feedback is valuable to us and will be shared with our product teams.
The Music Frame allows you to swap a different color bezel to match your space and showcase your personal artwork, printed photos, and more with this innovative photo frame speaker. You will get multi-dimensional surround sound from one simple speaker with Dolby Atmos Music and Sound. When the Music Frame is connected to Wi-Fi, you will gain access to streaming platforms like Spotify Connect and Tidal (Hi-Fi) Connect. You simply open their apps and connect to the Music Frame to enjoy your favorite music or podcasts.
To optimize your audio please try the following: First, update the software. The latest Music Frame software will improve the sound quality. The latest version is v1011.2. The easiest way to update is by using the SmartThings app, selecting the Music Frame, then tapping the 3 dots in the upper right and selecting Information. From here, you can select to update the software.
Second, try using Adaptive sound mode setting. It will automatically adjust the sound based on the content, which makes it “set and forget”. However, if you are only using the Music Frame for music, I suggest Music sound mode for its clarity and faithful reproduction. If using it for listening to vocals (like podcasts, news, etc.,) I like Voice Enhancement mode.
Finally, you can modify your sound settings to tailor the sound to your liking. First, turn on SpaceFit sound so your Music Frame can adjust to your room acoustics, next go to the Equalizer, and adjust the lows/high/mids to your satisfaction.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Design, Sound quality
Rated 5 out of 5 stars
Great sound in a small package
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This review is for the Saming Music Frame. This is a captivating fusion of art and technology, seamlessly blending high-quality sound in a small package with stunning visual aesthetics. It's sleek design enhances any living space, doubling as both a state-of-the-art speaker and an elegant piece of decor.With customizable frame options it can hold any of your small art work or photos, it effortlessly complements any interior style. The immersive sound experiene delivers crip highs and ok bass, enveloping listeners in rich, dynamic audio. It's very easy to control from any smart phone and it also has support for Alexa, Google assistant and Samsung Bixby. The Music Frame supports both Wi-Fi and Bluetooth, making it easy to sync with my existing Samsung SmartThings. My take away is that the Samsung Musice Frame is a premium addition to any audio enthusiast's collection, offering a unique blend of functionality and aesthetics that elevate the listening experience to new heights. It can stand up on its own or be hung on a wall. I do wish it a digital display for the photos.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Frame Your Music
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Music Frame is an extension of Samsung’s Frame line that started with their TVs. It is technology with an art aesthetic. Unlike the Frame TV, however, the Music Frame speaker has no digital display. Instead, the speaker is fronted by an old school 13.8” square frame matte to showcase art prints. Some people may prefer a digital display, but I rather like the analog feel that blends in with a photo wall or mantle. The Music Frame is best suited to work with Samsung TVs. You could use it as a Bluetooth speaker with any device, but you’d be paying a premium for features you’ll never use. - The included artwork can be swapped, including the ability to use your own photo. Note that if using the existing matte, the photo has to be 8”x10”, though only a 7 3/8” centered square shows through the matte cutout. - There’s no remote so you’ll need the Samsung SmartThings app on your phone to setup and customize. I have never liked using the SmartThings app with other Samsung devices and I still don’t like it for the Music Frame. It’s sluggish and clunky, though it did make the setup a breeze. - If you have a Samsung TV from 2017 or later, you can have its sound output via wifi to the Music Frame. This works perfectly for us as a way to place a speaker closer to the kitchen from the dining room TV without needing to blast the soundbar connected to the TV. I was pleasantly surprised that there was absolutely no lag so that mouths sync’ed with the dialogue. - You can also connect to the Music Frame by Bluetooth, Airplay, or optical cable. And if you have a Samsung TV with Q-Symphony, you can simultaneously play sound through the TV as well as the Music Frame. - The power, volume and mic on/off buttons are placed on the lower right of the frame angled towards the back so that it can’t be seen when looking at the frame. Though only four buttons, they are black-on-black and difficult to see without using direct light. - The sound is excellent, though you can’t expect it to compete against a sound bar & subwoofer. But it is crisp, especially for TV dialogue. - Alexa is built-in. - The frame can be rested on its built-in stand on a flat surface, or optionally mounted on a wall with the included screws and anchors. I give this 4.5 stars overall, knocking off half a star because of the need for the SmartThings app.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
I like it more than I expected
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't sure how many stars I should give this thing. For one, it's pretty cool and different. Second, it's a great way to augment the style in your space. But keep in mind: This is not a digital frame. In essence, this is a 12"x12" photo frame that has a speaker built into it. Yes, it's a little heavy, so you can't just mount it on your walls with some Command hooks. But the 12"x12" frame size is notable: That means you can mount a copy of a record album in it - or, of course, whatever else you want, really. Samsung was kind enough to include extra adhesive mounting strips that you can attach to your picture/album and snap into place on the frame. It also comes with another sample photo if you want to replace the stock that's included. All of this is nice, but what about the sound quality? I found it really well-executed. My test music came through beautifully without any distortion that I could hear, and the bass was noticeable without being overly heavy. You can connect content via bluetooth or optical cable, and it powers using a thin line allowing you to mount the frame flush to the wall. As it's a Samsung product, it has SmartThings connectivity that works pretty well. It also interfaces seamlessly with my Frame TV, allowing me to pipe audio through the frame if I want. Maybe the product is a little gimmicky, but I'm actually growing to like it - and there's something kinda cool about having a picture frame hanging on your wall with one of your favorite albums encased in it...and hearing that frame play the music from that album!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
High Qaulity Speaker That Poses As A Photo Frame.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to receive a Samsung Music Frame to try out and review. I immediately opened and unboxed the device upon its delivery and was surprised at how heavy the box was at 14 pounds. I was expecting something like a digital photo frame which is NOT what this Samsung Music frame is. Once opened I set up the stand that comes with the music frame (also includes wall hanging hardware) and plugged the frame into an electrical outlet. The device requires Samsung's Smarthings applicatioon software to be downloaded to control the device using an IOS or Android smartphone or tablet. After installing the software, the device must then be set up to access your available internet network using Wi-Fi as well as your smartphone/tablet's Bluetooth. Once all are set up (easily) your are set to try it out. I should not have been surprised at the quality of the sound produced by the Samsung Music Frame. With 6 speakers, subwoofer, 120w amp and Dolby Atmos, it produces excellent sound across the range of tones and a very big bass. It almost equals the sound I get out of my tower speakers. I tried it out using Amazon, Spotify, Apple music applications and it works beautifully and can be used to access Amazon Echo devices verbally! The Samsung software includes and qualizer that allows you to set up a pleasing sound profile for you. the Smarthings software also will enable you to set up a digital home hub to manage other digital devices you may have. The software has an on/off button, volume controls, equalizer, and advance settings. The music frame has a removeable photo frame (8x8")which allows you to insert your favorite printed photo. It is easy to remove and reinstall so changing photos periodically is no problem. If you want an excellent speaker that hides behing a photo frame, the Samsung Music Frame is unique and beautiful. Do not hesitate to buy this latest Samsunf device.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Quality Niche Product for Samsung TVs
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The SamsungHW-LS60D Music Frame Smart Speaker/Picture Frame is an attractive, combined picture frame and medium level speaker that also features several high end features like Dolby Atmos and Q Symphony when connected to a 2024 Samsung TV or a 2024 Samsung TV and 2024 Samsung soundbar. The pictures can be 10 inch high by 8 inch wide and can display 8 inch by 8 inch. The speaker is compatible with Smartthings and is primarily setup and controlled by the Smartthings application which is downloaded. It can be connected either with Bluetooth or wi-fi and works with Google Assistant, Amazon Alexa, or Bixby. I have a Samsung 77 inch Class S89C OLED 4K UHD TV. I do not have a Samsung soundbar. The TV was easy to setup and pair using the downloaded app and I was up and running in less than 10 minutes. Sound quality, especially the bass, was much better than the TV and voices were much clearer and louder. It compared favorably to a $399 Samsung sound system that I purchased a couple of years ago. In summary, the Samsung Music Frame is a high quality, niche combined picture frame/ speaker. It provides great sound and takes up very little room. It does seems a little bit pricey but delivers better value if you already have a 2024 Samsung TV. If you are looking for such a combo product, I recommend the Samsung Music Frame.
I would recommend this to a friend - Pros mentioned:Bass
Rated 5 out of 5 stars
Nice addition
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Combined this with my q990d for a rear center speaker set up. Definitely adds a nice addition to movies, can hear the bass from the speakers which is nice, given the rear speakers on the soundbar are okay.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
I am too scared to turn it up full blast
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Music Frame was child's play to get up and running. It required me to use the SmartThings app in order to connect to Bluetooth or Google home. Because I already have a Samsung phone with SmartThings installed, I opened the app and tapped the plus button to add device and connecting became automatic. The Samsung Music Frame picture showed up in my registered room. Opening the app more gives the device used and the ability to change the mode of sound and use of the equalizer to fine tune my music or any sound connected to my Samsung Music Frame. Once connected to my phone, I was able to begin playing music. The sound fills the room, with only a few light taps. I am scared to disturb my neighbors, by turning the volume all the way up. The quality of the sound is fantastic and having the ability to connect more of the Samsung Music Frames together will most definitely produce a symphonic outcome. It is so small in comparison to the decibels produced with clarity. One Samsung Music Frame is sufficient to enjoy my music, if I had two my ears would hear constant perfection. It will rest perfectly in my living room, while I relax and listen to my music on my new Samsung Music Frame.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Music Frame
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the style and easy set up of this speaker and the quick delivery service of Best Buy.
I would recommend this to a friend


















