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Customer Ratings & Reviews

$329.99
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Comp. Value: $399.99

Customer reviews

Rating 4.4 out of 5 stars with 214 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the HW-LS60D Music Frame for its superior sound quality and sleek design. Users find it easy to set up and appreciate the solid bass and impressive volume for its size. However, some customers have noted issues with Bluetooth connectivity, and a few were surprised by the product's size and weight. Overall, the positive aspects of the Music Frame appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 214 reviews
  • Pros mentioned:
    Sound quality, Volume

    Rated 5 out of 5 stars

    Music Decor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first heard of the concept of a picture frame that plays audio, I was a bit skeptical. The Frame TV, although a neat concept, never appealed to me and the Frame Music was definitely something I did not expect to love very much. The set up was easy using the SmartThings app to add it to the WiFi and was able to link it to my Google Home ecosystem. Within a matter of minutes, I had music blasting throughout the apartment and it was barely at a quarter of the volume output. The clarity and bass of the music was astounding and was filling almost every room. The Frame Music comes with 2 stock photos you can use but of course the appeal is to put your own physical pictures you have instead and have it blend into your decor without standing out as a music speaker. This is NOT a digital frame, you do have to use physical photos to display them. As a standalone speaker, it is nice and loud along with being compatible with Google Cast and AirPlay. I was not able to test it as a speaker for TV audio as that is exclusive to Samsung TVs with Q-Symphony, which I do not own. I can imagine using 2 of these as surround audio on those TVs would sound just as great. I will say it is a bit pricey if you want to use it as just a music speaker. It is not technically portable as it requires a power adapter. There are other speakers that will do the same without costing as much along with being portable. If you do happen to own a compatible Samsung TV that can pair with it, I would highly recommend this as you would be able to use it to its full potential

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Needs to be a digital picture frame

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great bass and the sound quality is clear. It would be nice if the picture was a digital version for the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Amazing Sound and Looks Great - Highly Recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the Samsung Music Frame! Set up was surprisingly quick and easy. The design is sleek and stylish and blends in like a real picture frame. It adds to the room without standing out like a traditional speaker. The sound is great. It easily connects to different devices, and I had no trouble pairing it with my phone and other gadgets. The frame is on the heavier side, but that just adds to the feel of its high-quality build. It doesn't feel cheap at all. The sales rep tried to convince me to buy two, but honestly, one is more than enough. It fills the room with sound beautifully, and I couldn't be happier with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound in a little package. Love that it’s so easy to set up and to change the e picture. Very attractive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Gorgeously robust sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift to my significant other but I am definitely reaping the rewards. He was so, so pleased by it- like a kid in a candy store! Quite easy to set up- all through the Samsung app. And once the sound comes on, it is immersive and wonderful. You can hear every note of guitars, every breath taken in between the sung notes. It's a powerful speaker which looks like art. It's really easy to swap out the photo as well. I ordered several 8x10 so he can swap them in and out, and it has become almost like another piece of art on the wall. It can be hung or can rest on the counter with the built-in stand. Definitely worth the money, especially if you are a fan of 70s & 80s rock music! :-)

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    I love my music frame

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it , i love the desing i love that i put my own picture , i bught 2, the only thing is i wish you can connect 2 with the soundbar but you only can connect 1 otherwize i love my music frame and because the bezel hasent come in wood i put walpaper until the samsung bazel come out in my color !!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sounding speaker. Sort of novelty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a "smart" speaker that works as Alexa or Google assistant. But mainly, it integrates with Samsung TV and some Samsung soundbars to act as an additional speaker in the array or a stand-alone speaker. If you have two The Frame speakers you do not need to use soundbar, both will act as stereo or Dolby Atmos home theater speakers. The Frame speaker alone produce good sound, clear mid and sweet base. Bluetooth pairing is as easy as push a pairing button on the side. The use for this speaker is endless and it serves as a picture frame too. I bought this pair of speakers when they were deep discount and they worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Size
    Tech Insider Network Member

    Rated 2 out of 5 stars

    Underwhelmed

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My excitement for this music frame was quickly diminished upon assembly of the frame. The provided description states that you can "personalize [the frame] with your own photos or a different color bezel” and I thought this meant that the frame would be a digital photo frame with changeable lighting options. My confusion occurred due to the usage of plural verbiage in the description (which seems a bit misleading in my opinion). After unboxing the frame I quickly realized my misunderstanding and discovered that the frame can only hold one physical photo at a time. Further, in order to change the bezel color, the bezel has to be physically changed out with bezels that can be purchased separately. Once assembled, I found the frame to be awkwardly sized. For me, the frame was too big for tabletop placement with my tv or even in my kitchen. Yet, if I decide to hang this on the wall next to my tv, I think it would look awkwardly small. In use, the sound from the frame was pretty good but not exceptional. If the frame were to be used as a stand-alone device for an office application, I think only having one frame would be sufficient, but, if using the frame for tv speakers, I think a minimum of two (likely three) frames would be necessary to provide evenly distributed sound. Given such, I feel like the price point of the frame makes this a bit unreasonable compared to other available speaker options for tvs. Connection of multiple frames (surround sound) is done over a wifi. The soundbar I currently have for my tv does not have wifi connection capabilities so I was not able to interconnect the frame with it. If one plans to incorporate this frame with existing speakers, I would recommend checking into the connection capabilities of their existing speakers. While the included stand provides a sturdy base for the music frame, the frame does have some weight to it, and obviously sharp corners. I would definitely not be willing to set the frame on surface that wasn't solid or wide enough to keep the frame from falling to the ground if it were to tip over. In the end, I feel like Samsung really dropped the ball on a really cool, tech forward idea by not including digital features for the picture frame itself. The price point of the music frame certainly warrants it. If using this in an office application, then this is an excellent option for having a speaker, with built-in microphone, that blends into the office setting. Outside of an office application, I think there are better options for speakers. Pros Versatile applications Optional features Control from phone Includes physical control buttons on frame Cons Awkward size / bulky Description of the frame is a bit misleading Average sound quality

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello KMiller,

      Thank you for sharing your review of Samsung’s Music Frame. Your feedback is valuable to us and will be shared with our product teams.

      Whether you're connected to your TV or using it as a standalone Bluetooth or Wi-Fi speaker you'll enjoy clear and uniform sound no matter where you are in the room, thanks to its high-quality, 3-way stereo speaker.

      The Music Frame is the only Samsung sound device to feature a configurable Q-Symphony setup. This means you can choose if the Music Frame operates as front or rear speakers. When paired with a 2024 Samsung TV, it will unlock a new level of audio with Q-Symphony, and you will experience content like never before as your speakers work together to optimize all audio channels to operate as one.

      If you need help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Picture Frame Speaker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good, but bigger than I thought it was. You need to have a fairly large area available to place this frame. (Too big to go above the slide-out in the camper as planned, so now it's in a spare room at home) And at this price point, it really should be a digital frame that you can send your own personal photo's directly to, allowing for display in rotation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great little speaker!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing little speaker! Wall mounting was a breeze and the sound is great!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Way better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The music frame is light years better than expected. Has decent bass, sounds great the audio range. Great for music and movies. The product was free With our "The Frame" tv.. its good enough that we Are buy another.. great for when the tv is mounted far Away.. no need to have the volume on full blast just to hear It, just play it thru the frame. We have our music frames in the corners of our room..works perfert

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    It’s solid. Actually very heavy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking for a soundbar prior to stumbling on this at best buy. I had already purchased a frame TV and although the picture is great, the sound really doesn’t have the UMPHHH effect. I glanced at reviews and pulled the trigger without much thought or research on reviews or best pricing. Very unlike me to be this spontaneous. Following my purchase I noticed all the reviews around set up. Happy to report with the frame TV already installed and the Samsung app in use, it was very simple and connected seamlessly. The frame itself quite heavy, and should be on a solid and secure surface. Wouldn’t want that thing falling on a little kid or my foot. The looks are the main driver that drove my purchase- as well the TV. It looks good, you can pick your personal photo or use one of the 2 included. Ya, not much selection there based on what the TV is known for. The sound quality is good yet not excellent. In fairness, 2 speakers would probably greatly improve it based on the size of the room, however I’m satisfied. I’m not that particular. If you are, you’d want two for a larger room. The very obvious miss is the fact…. It’s not a digital frame. It seems so blatantly in your face that the frame TV and frame speaker should have the capability to share the account for digital images, and I just don’t get the disconnect here. Maybe the next version will be more thoughtfully complete. It’s good, not great. For the price and the aesthetic I’m pleased. Definitely recommend if you’re already using the frame Tv. I probably would have returned it had I wrestled with connecting it as some of the other reviews mention.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello RobinAa,

      We appreciate you taking a moment to review the Samsung Music Frame.

      When making changes to the Music Frame’s settings, we recommend using the SmartThings app. Through SmartThings, you will also be able to select your preferred Voice assistant like Alexa. You will be able to use voice commands like “Alexa, play my favorite playlist”, or “Alexa, increase the volume”.

      Did you know when the Music Frame is connected to Wi-Fi, you will gain access to streaming platforms like Spotify Connect and Tidal (Hi-Fi) Connect? You open their apps and connect to the Music Frame to enjoy your favorite music or podcasts, controlling them all from 1 device.
      While Bluetooth has limitations due to its specifications, Wi-Fi offers more flexibility. With Wi-Fi, you can enjoy simultaneous streaming and control, making it a convenient choice for the Music Frame.

      If we can further help with any issues or settings, please know Samsung is here for you. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Looks great, sounds good, inflexiblly configured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note, I purchased this on sale. If I had bought it full price, I'd knock it down to 3 stars. I've purchased two Music Frames. I use them to play music, and to serve as external stereo speakers for a Samsung TV. The Music Frames do both jobs well, but the devices can't be configured to ttoggle between music and TV audio mode easily. The SmartThings app is buggy -- especially in comparison to Google Home. Still looks better than any other smart speaker. Nice decor piece.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Samsung music frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That was a great deal for a premium speakers brand and also easy installation they sounds good and they look good. Thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Impressive sound from a unique product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to be honest I was pretty impressed with the sound that this frame made. It’s actually grown on me. I also use it as an extra surround speaker with my Q Symphony set up. I would’ve never expected such a rich sound coming out of such an odd device I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it sounds great easy to use great product samsung did a good job

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Stereo sound with amazing extras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beyond satisfied! Close your eyes and sit back and listen to the music. You would swear the sound was coming from a multi-thousand dollar sound system. Extremely easy to Bluetooth your music to the Samsung music frame. A extra benefit is displaying your favorite pictures! You can not go wrong with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing. I did not know what to expect really. It is much larger and heavy duty than I thought. Sound is amazing. It is not a digital photo frame... It is perfect for my music room. It blends in well and the sound is great. So many ways to stream to it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unexpected delight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unexpected delight. I thought this thing was going to be much smaller. It came as a free gift. The sound quality is awesome and no one can even tell where it is coming from. The Alexa voice commands are great too. I just walk in and say “Alexa, play me some music” and we are good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recieved one of these when i ordered my soundbar and it sound reaaly good for what it is i set this up in my room just to listen to music and it woork great if you want a speaker without knowing its a speaker

    I would recommend this to a friend
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