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Customer Ratings & Reviews

Your price for this item is $319.99
The comparable value price is $399.99

Customer reviews

Rating 4.4 out of 5 stars with 165 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the HW-LS60D Music Frame Smart Speaker/Picture Frame, Dolby Atmos for its superior sound quality and sleek design. Users also appreciate its ease of use and impressive bass and volume capabilities. However, some customers have noted issues with Bluetooth connectivity, and have commented on the product's larger size and heavier weight than expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 165 reviews
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Samsung Music Frame is a must for music video fans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bluetooth connectivity is flawless and super fast, the sound quality is superior, great sonic range, crazy bass for such a thin frame! Looking to purchase a new smart TV that will allow this to be an extension of the surround sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks great, sounds good, inflexiblly configured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note, I purchased this on sale. If I had bought it full price, I'd knock it down to 3 stars. I've purchased two Music Frames. I use them to play music, and to serve as external stereo speakers for a Samsung TV. The Music Frames do both jobs well, but the devices can't be configured to ttoggle between music and TV audio mode easily. The SmartThings app is buggy -- especially in comparison to Google Home. Still looks better than any other smart speaker. Nice decor piece.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Music Frame Rules

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My biggest concern with product is that when the Geek Squad brought our new TV they weren't aware of this product being a free gift with the purchase. We had to call and tell a Best Buy salesperson that we were to receive this along with our TV. It astonished us that no salesperson was aware of it. Personally, all salespersons should know everything about the products they sell. What free gifts come with specific items you purchase. We finally got the item and we are very pleased with the electronic device. Has great quality and sound. We use it every time we turn our new Samsung AI 2025 TV.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    We Love Our Music Frame

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this because we saw a demo and thought it was cool, and oh my god we love this thing. My boyfriend and I are huge home theatre geeks and this thing has mini subs built into the back of it. It sounds incredible, and it looks amazing. You can customize the photo on the inside and it has a sleek design. You can pair it to your Q symphony soundbar, or just use it as a speaker. We’re personally going to mount ours in the kitchen.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Digital Please!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound, fairly simple and easy to connect and use, the bass with no sub is crazy, the only drawback is that it's not digital. I would love to put up some gifs or different pictures from my phone to add to the aesthetic. Overall though can't complain, they sound amazing. Another small complaint is that it struggles to connect on 5ghz right away, it would rather connect to 2.4ghz and then I have to turn off the extender it's connected to to switch it to 5ghz.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Samsung missed the opportunity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers sound great for the price and look great. However, they can’t be used as a stereo pair and aren’t easy to set up with other brands of TVs. If you’re looking for a speaker that doesn’t look like one, these are great options. I bought two hoping to use them as stereo speakers with my LG TV and Apple TV 4K, but they didn’t work, so I had to return them. I really loved how they looked, though. Samsung had the potential to create a great product, but they missed the opportunity.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Vijay,

      Thank you for sharing your review of Samsung’s Music Frame. We apologize that your experience didn’t meet your expectations. Your feedback is valuable and will be shared with our product teams.

      The Music Frame allows you to swap a different color bezel to match your space and showcase your personal artwork, printed photos, and more with this innovative photo frame speaker. You will get multi-dimensional surround sound from one simple speaker with Dolby Atmos Music and Sound. When the Music Frame is connected to Wi-Fi, you will gain access to streaming platforms like Spotify Connect and Tidal (Hi-Fi) Connect. You simply open their apps and connect to the Music Frame to enjoy your favorite music or podcasts.

      Should you ever decide to give Samsung audio products another try and have questions or need or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our Live Chat with an agent, as well as manuals, software, and warranty information, can be found at the “Support” link on our website. Again, thank you for taking the time to share your experience. We hope to regain you as a customer in the future.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Amazing add on to my frame tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s simple. The music frame is meant to compliment your frame tv. You can use it any space or any tv type. I love the design sound is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound that comes out of this frame is great. Its nice to have an unassuming, sort of discreet speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Volume

    Rated 5 out of 5 stars

    Awesome speaker!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome!!! The sound quality is astounding. It has really good power and volume for a relatively small speaker!!! It highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic sound and wireless TV soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first part of this review will be about the sound. It sounds fantastic as there are six speakers within the frame. You can put a 8x10 photo into the frame and it will show the middle of the photo. There are additional frame covers and front inserts coming out soon so it will allow more customizable options later. The sound fills up an entire living room. It sounded way better than my brand new echo studio. You can Chromecast music from your Android phone or airplay to it. It has Wi-Fi and it has Bluetooth. When paired with a 2024 Samsung TV or paired with a 2024 Samsung soundbar, this thing really opens up it's potential. Within the Samsung SmartThings app, you can set it to take over the sound from your TV. I have a Samsung frame TV and this sound bar IS the sound for the TV with no lag. I tried via Bluetooth and over Wi-Fi for this. It also can be the surround sound for the TV. You can hook a couple of music frames to a 2024 Samsung TV and they will be the surround speakers. The best part is that all of these options are available completely wireless and without a sound bar. I haven't yet tried, but from what I have researched, you can have two of these hooked up to a TV as wireless stereo speakers (front and left front speakers). These things sound fantastic and are worth a purchase!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Nuggetville,

      Thank you for your review! It’s great to hear you are enjoying the sound quality of Samsung’s Music Frame.

      The Music Frame is the only Samsung sound device to feature a configurable Q-Symphony setup. This means you can choose if the Music Frame operates as front or rear speakers. When paired with a 2024 Samsung TV, it will unlock a new level of audio with Q-Symphony, and you will experience content like never before as your speakers work together to optimize all audio channels to operate as one.

      If there’s anything we can help with, please call is at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘support’ link on our Samsung website.

      ~ Samsung Solutions Samsung

  • Rated 4 out of 5 stars

    Nicer than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not expecting how good this sounds. Highly recommend it and it connects over Wi-Fi so it's wireless and I am actually quite impressive on how good this sounds and how crisp the sound is. I connected this up with my Samsung freestyle projector and it basically is seamless. I connected it over Wi-Fi and it is pretty nice.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Music frame

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product ive ever purchased! Sleek snd modern no one thinks this is a speaker ! Thanks samsung

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Good product

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very nicely, good sound quality. My only complaint is it has a self preservation feature that limits volume.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Well made and sounds much better than you expect.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this music frame as a free item when I purchased a Samsung TV. The TV didn’t work for me so I took it back to Best Buy along with the music frame. Even though I only had the frame a short time I was really impressed. It sounded great and it could get loud. I tried to get Best Buy to give me a deal on the frame so I could justify keeping it but that didn’t happen.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    We love our Music Frame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 2 of these and are in love. The sound quality is great. And i never miss a beat with having one upstairs and downstairs.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 4 out of 5 stars

    Music Frame speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool idea of a speaker around a frame. I have not yet hooked it up but it sounded good on the store.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Getting another one. Great sound. Easy to setup. Great aesthetics.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and depth it gives our TV sound. Easy to set up, but still learning to synchronize with 2nd music frame and TV. Great for my hard of hearing husband!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Amazing sound coming out of picture frame!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one amazing speaker - the sound quality, ease of use and great looks of this speaker make it blend in easily with any room. No more in ceiling speakers needed or ugly bookshelf speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    The frame review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, options for bezels, and the picture option is nice. Didn’t realize it’s not a digital photo but the sound system itself is 5/5. I think this product would really shine as a home theater with multiple frames

    I would recommend this to a friend
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