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Customer Ratings & Reviews

$329.99
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Comp. Value: $399.99

Customer reviews

Rating 4.4 out of 5 stars with 214 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the HW-LS60D Music Frame for its superior sound quality and sleek design. Users find it easy to set up and appreciate the solid bass and impressive volume for its size. However, some customers have noted issues with Bluetooth connectivity, and a few were surprised by the product's size and weight. Overall, the positive aspects of the Music Frame appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 214 reviews
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Samsung Music Frame is a must for music video fans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bluetooth connectivity is flawless and super fast, the sound quality is superior, great sonic range, crazy bass for such a thin frame! Looking to purchase a new smart TV that will allow this to be an extension of the surround sound.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Flawed product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is decent however it’s user experience is really meant for the user to use it with a samsung TV. If you intend to use it as a smart speaker using a voice assistant or via airplay or cast you might leave yourself wanting. Also has minimal support for hi res listening. Only supports Tidal not Qobuz. Also no native apple music. I was surprised to find out it also has no HDMI. For 399 it’s a lot of money. Good deal for 149.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not what I expected but jury is still out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one I'm still not sure of how I like it. I thought I'd be able to use it and stream my music library from my NAS to it but the interface is kind of proprietary and is only easy to connect to your Samsung devices that you have. I was able to do it with the VLC app on my laptop but it's not very straightforward. Having said that the sound is pretty impressive. I'm going to try to pair with my 55" QLED Samsung that supports Q Symphony since I don't have a soundbar and wanted to see if doing that adds to the viewing experience that we have that smaller tv in rather than just the TV speakers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    We Love Our Music Frame

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this because we saw a demo and thought it was cool, and oh my god we love this thing. My boyfriend and I are huge home theatre geeks and this thing has mini subs built into the back of it. It sounds incredible, and it looks amazing. You can customize the photo on the inside and it has a sleek design. You can pair it to your Q symphony soundbar, or just use it as a speaker. We’re personally going to mount ours in the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A Kodak moment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung picture frame speaker is a Kodak memory. Whether you mount it on the wall with your favorite picture or just set it on a table, you get clear harmony of sound. The Bluetooth capability is a plus..

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 of these and they have excellent sound. Look fantastic and I get compliments on them from guests all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Music Frame Rules

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My biggest concern with product is that when the Geek Squad brought our new TV they weren't aware of this product being a free gift with the purchase. We had to call and tell a Best Buy salesperson that we were to receive this along with our TV. It astonished us that no salesperson was aware of it. Personally, all salespersons should know everything about the products they sell. What free gifts come with specific items you purchase. We finally got the item and we are very pleased with the electronic device. Has great quality and sound. We use it every time we turn our new Samsung AI 2025 TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic sound and wireless TV soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first part of this review will be about the sound. It sounds fantastic as there are six speakers within the frame. You can put a 8x10 photo into the frame and it will show the middle of the photo. There are additional frame covers and front inserts coming out soon so it will allow more customizable options later. The sound fills up an entire living room. It sounded way better than my brand new echo studio. You can Chromecast music from your Android phone or airplay to it. It has Wi-Fi and it has Bluetooth. When paired with a 2024 Samsung TV or paired with a 2024 Samsung soundbar, this thing really opens up it's potential. Within the Samsung SmartThings app, you can set it to take over the sound from your TV. I have a Samsung frame TV and this sound bar IS the sound for the TV with no lag. I tried via Bluetooth and over Wi-Fi for this. It also can be the surround sound for the TV. You can hook a couple of music frames to a 2024 Samsung TV and they will be the surround speakers. The best part is that all of these options are available completely wireless and without a sound bar. I haven't yet tried, but from what I have researched, you can have two of these hooked up to a TV as wireless stereo speakers (front and left front speakers). These things sound fantastic and are worth a purchase!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Nuggetville,

      Thank you for your review! It’s great to hear you are enjoying the sound quality of Samsung’s Music Frame.

      The Music Frame is the only Samsung sound device to feature a configurable Q-Symphony setup. This means you can choose if the Music Frame operates as front or rear speakers. When paired with a 2024 Samsung TV, it will unlock a new level of audio with Q-Symphony, and you will experience content like never before as your speakers work together to optimize all audio channels to operate as one.

      If there’s anything we can help with, please call is at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘support’ link on our Samsung website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Was a free be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for free. It is a really nice speaker. It is a really nice picture frame. Well worth what I paid for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical of a frame sounding good but this has blown me away. Sound is incredible and surprises everyone that hears it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Quality Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It generated good-quality sound, and fit most 8*10 phusical pictures. I wish this were a digital frame.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Amazing add on to my frame tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s simple. The music frame is meant to compliment your frame tv. You can use it any space or any tv type. I love the design sound is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Samsung missed the opportunity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers sound great for the price and look great. However, they can’t be used as a stereo pair and aren’t easy to set up with other brands of TVs. If you’re looking for a speaker that doesn’t look like one, these are great options. I bought two hoping to use them as stereo speakers with my LG TV and Apple TV 4K, but they didn’t work, so I had to return them. I really loved how they looked, though. Samsung had the potential to create a great product, but they missed the opportunity.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Vijay,

      Thank you for sharing your review of Samsung’s Music Frame. We apologize that your experience didn’t meet your expectations. Your feedback is valuable and will be shared with our product teams.

      The Music Frame allows you to swap a different color bezel to match your space and showcase your personal artwork, printed photos, and more with this innovative photo frame speaker. You will get multi-dimensional surround sound from one simple speaker with Dolby Atmos Music and Sound. When the Music Frame is connected to Wi-Fi, you will gain access to streaming platforms like Spotify Connect and Tidal (Hi-Fi) Connect. You simply open their apps and connect to the Music Frame to enjoy your favorite music or podcasts.

      Should you ever decide to give Samsung audio products another try and have questions or need or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our Live Chat with an agent, as well as manuals, software, and warranty information, can be found at the “Support” link on our website. Again, thank you for taking the time to share your experience. We hope to regain you as a customer in the future.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality, Volume

    Rated 5 out of 5 stars

    Awesome speaker!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome!!! The sound quality is astounding. It has really good power and volume for a relatively small speaker!!! It highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great compromise of decor and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds way better than something this thin has any right to. Dolby Atmos fills the room nicely and it just looks like a picture frame on the wall. Guests never realize it’s a speaker until I tell them. Great way to get good sound without a visible soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound that comes out of this frame is great. Its nice to have an unassuming, sort of discreet speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome speaker. Sound is great and looks amazing. Nobody will know it is a speaker. I recommend running cables in the wall if hung as a frame for a truly seamless look

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Great product. Well developed. Would recommend with damaging tv

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speakers!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers are wonderful, the sound is amazing and they look great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of my best buys from best buy store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing and have the ability to put a fa.ily pic to look at, nuzt live it brought 2

    I would recommend this to a friend
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