Customer Ratings & Reviews
- Model:
- HW-LS60D/ZA
- SKU:
- 6577560
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers recognize the HW-LS60D Music Frame Smart Speaker/Picture Frame, Dolby Atmos for its superior sound quality and sleek design. Users also appreciate its ease of use and impressive bass and volume capabilities. However, some customers have noted issues with Bluetooth connectivity, and have commented on the product's larger size and heavier weight than expected.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Superb blend of art and electronics!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV and speakers are the perfect compliment to a room where you really want the electronics to blend in with a nice bookshelf and sitting area when not watching a show.
I would recommend this to a friend - Pros mentioned:Sound quality
Music Frame Exceptional!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Music Frame has everything. It’s sleek design and minimalist aesthetic give it that upscale, feel-good look that works in any room. The sound quality is exceptional and the features are ready to use! Picture and sound quality are top notch. You’re gonna love it!
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Great quality sound! I highly recommend this product!
I would recommend this to a friend - Pros mentioned:Sound quality
Great speaker and picture together. Who knew!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the greatest invention…2 birds with 1 stone and the very best sound quality! Thank you to the employee who suggested it!
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a big bigger than i thought but the sounds is amazing. Loud, lots of bass. And it looks great when you get a customized plate.
I would recommend this to a friend - Pros mentioned:Design
Music Frame
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A fun way to set up your sound system - wireless and incorporated into an actual picture frame!
I would recommend this to a friend - Pros mentioned:Sound quality
:)
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and quality, even better since it was a gift
I would recommend this to a friend Love this product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly as described! Love this product. I would recommend to anyone who has a Samsung
I would recommend this to a friend- Pros mentioned:Sound quality
Great office picture frame
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Discrete quality sound. Would love for gen 2 to have a digital picture capability.
I would recommend this to a friend - Cons mentioned:Connectivity
Music Frame
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend or buy these speakers. They have awful connection issues with the TV. Even once you take a lot of time to set them up and get them running they disconnect on their own. They are a lot more work to set up again after the initial set up. You have to set up dedicated WiFi connections and other things to get them to work. This is especially true if you plan to use multiple ones or even a single one in “Q Symphony” mode. They are probably fine if you will only use them in Bluetooth mode. Do not but unless you are prepared to tackle these connection issues frequently. Not to mention they are extremely expensive for Bluetooth speakers. Save yourself the hassle and money, get a sound bar.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello TENNCust,
Thank you for taking a moment to review the Samsung Music Frame.
Here are some tips to help you connect your Music Frames to your TV.
First please make sure that all the devices are connected to the same WiFi network and signal.
On your 2024 or updated 2023 Samsung TV go to all settings and select → Sound Output → Q--Symphony, from here you select how your Music Frames are positioned and play the optimized sound according to their position.
If you are still having difficulty setting up both Musi Frames at the same time, just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Music Frame Rules!
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The music frame sounds great! Clear Dolby Atmos audio! I love that it fits a physical picture and that it's not a digital display.
I would recommend this to a friend - Pros mentioned:Sound quality
Good Product but not good with Q-Symphony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As far as a speaker there is nothing wrong with the music frame. Purchased along with the Samsung 55" frame tv (QN55LS03) to get better sound than what the tv has. Works fine when selecting the music frame as the sound output alone but when using in conjunction with the tv speaker (Q-Symphony) the amount of volume from the music frame is barely noticeable. Spent quite a bit of time with Samsung support and was not able to resolve. They suggested that I try an optical cable (which needed to order). Only thing that did is provide another option to connect to just the music frame and not in conjunction with the tv speakers using Q-Symphony. Perhaps a future firmware update on the tv and/or music frame will resolve the low volume issue, Until then, it is just a really expensive picture frame.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello HareBrain,
We appreciate you taking a moment to review the Samsung Music Frame. I’m sorry to hear that your experience did not match your expectations.
Please know that with the SmartThings App, you can easily control and adjust the sound settings for the Music Frame. You will be able to select your desired sound modes the Music Frame offers such as Adaptive Sound, Music, or Standard. You may also activate SpaceFit Sound, Active Voice Amplifier, Voice Enhancement, and Night Mode audio functions.
Or when you are using the multi-function button (Top O on the right side of MF) will change the different modes in the above order.
On your Samsung Frame TV go to all settings and select → Sound Output → Q--Symphony, from here you select how your Music Frames are positioned and play the optimized sound according to their position.
If you are still having difficulty with the Music Frame and Q-Symphony, just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Speaker frame
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than you expect for a speaker that looks like a picture frame! Feels great in quality! DOLBY ATOMS sound! Can’t beat that
I would recommend this to a friend - Pros mentioned:Sound quality
Fantastic Sound BUT it is not a digital picture
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this sound system. Only big mistake that Samsung did was not integrating a digital photo frame to go with it
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung picture frame
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the sound quality and the look of the frame.
I would recommend this to a friend - Pros mentioned:Sound quality
Portrait Speaker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great and very decorative. Awesome that it can wall mounted actual picture can utilized. Highly recommend
I would recommend this to a friend - Pros mentioned:Sound quality
GREAT SOUND—LOOKS GREAT
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very pleased as to how easy it was to connect. The quality is sound was great and it looked great! No complaints.
I would recommend this to a friend - Pros mentioned:Sound quality
Parents present
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Very well made. Parents enjoy it. Five
I would recommend this to a friend Geek Squad 5 star
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kick squad was amazing. Came in very professional on time. Completed the job. Very happy with the TV. The other two items I was over sold on as I mentioned in the other reviews but geek squad is a five star.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Awesome The Frame Speaker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The frame speaker sounds wonderful. The Geek Squad installed with our new Frame TV
I would recommend this to a friend