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Customer Ratings & Reviews

$329.99
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Comp. Value: $399.99

Customer reviews

Rating 4.4 out of 5 stars with 214 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the HW-LS60D Music Frame for its superior sound quality and sleek design. Users find it easy to set up and appreciate the solid bass and impressive volume for its size. However, some customers have noted issues with Bluetooth connectivity, and a few were surprised by the product's size and weight. Overall, the positive aspects of the Music Frame appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 214 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds of Music

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device great sound awesome look interchangeable piece of Art.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5 star

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kick squad was amazing. Came in very professional on time. Completed the job. Very happy with the TV. The other two items I was over sold on as I mentioned in the other reviews but geek squad is a five star.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as described! Love this product. I would recommend to anyone who has a Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    PG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality with lots.of features and sound options

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Picture and Music

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gift picture and music total easy to setup and run

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beautiful Frame

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound! Samsung is the way to go, if you want great specs at a lower cost.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Music Frame

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend or buy these speakers. They have awful connection issues with the TV. Even once you take a lot of time to set them up and get them running they disconnect on their own. They are a lot more work to set up again after the initial set up. You have to set up dedicated WiFi connections and other things to get them to work. This is especially true if you plan to use multiple ones or even a single one in “Q Symphony” mode. They are probably fine if you will only use them in Bluetooth mode. Do not but unless you are prepared to tackle these connection issues frequently. Not to mention they are extremely expensive for Bluetooth speakers. Save yourself the hassle and money, get a sound bar.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello TENNCust,

      Thank you for taking a moment to review the Samsung Music Frame.

      Here are some tips to help you connect your Music Frames to your TV.

      First please make sure that all the devices are connected to the same WiFi network and signal.

      On your 2024 or updated 2023 Samsung TV go to all settings and select → Sound Output → Q--Symphony, from here you select how your Music Frames are positioned and play the optimized sound according to their position.

      If you are still having difficulty setting up both Musi Frames at the same time, just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung frame

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound and very cute frame for my room exelent

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great and stylish addition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! Great companion to The Frame! Fantastic sound!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 1 out of 5 stars

    REQUIRES Q-SYMPHONY FOR SURROUND

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired with a 55 S90D and Q-800D and they require Q-Symphony (uses tv speakers, soundbar, and frame) to be on. TV speakers ruin the whole effect due to an incurable delay (spent hours tinkering with settings). If i could just use my soundbar with my one frame, they would be pretty sick. The sound is NICE. But this forced usage of settings to make it work will force me to put a one star review until this is fixed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi LFMP,

      Thank you for sharing your review of the Samsung Music Frame. We value your feedback and will share it with our teams.

      If the video on the TV and audio from the Soundbar are not synchronized, select SYNC in Sound Control, and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Music Frame

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great! I like the idea of not seeing a speaker so this is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great way to display family pictures. We like it. It will require a smart phone to set it up. Easy to use too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it .. The sound is just amazing .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Office space

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect sound to use in me office space in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    A picture frame that plays music.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sounding, Not as cool as I expected. Kinda my fault for not doing enough research.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Frame Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking, good sound. We did have some difficulty getting two to work together though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great gift at a really great price. It was available in stock for pick up in 1 hour.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A unique audio device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and love that you can customize with your own photo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound quality is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about it but it would be nice if it was digital

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great product

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good. Fills a room, and easily customizable.

    I would recommend this to a friend