Customer Ratings & Reviews
- Model:
- HW-Q600B/ZA
- SKU:
- 10362496
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
to a friend
Great ATMOS soundbar,
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a sleek but also very good sounding soundbar. It has ATMOS but lacks app integration and auto calibration. I like that it can be turned on via bluetooth with paired device without turning on the tv. Sounds for both movies and music is superb especially with ATMOS content.
I would recommend this to a friendProblem with the soundbar
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hello there. I have a problem with this product that I had purchased. The sound bar often turns off & does not respond for the remote to get powered on. Wanted to get this replaced.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello DhruvakumarK,
Thank you for purchasing the HW-Q600B Soundbar. I am sorry to see that you have experienced this issue with your Soundbar.
If you are within Best Buy's return/exchange policy, please contact your local store to find out your options.
Also please keep in mind that Samsung is committed to providing the best possible product experience, quality, and value, and we back this soundbar with a 1-year limited manufacturer's warranty.
We are here and happy to help with any troubleshooting or warranty exchange steps we can assist with. So that we can better assist you, please reach out to Samsung Support via:
1) 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Ask for "Soundbars."
2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage.
~ Samsung Solutions
Sound bar samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great !!!!!! Recomended !!!!! I just bought it and am really happy
I would recommend this to a friendAmazing item
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing service great item good price very well store
I would recommend this to a friendGreat sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality on the soundbar with our Samsung tv
I would recommend this to a friendTotal sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung sound bar adds the perfect match to our new 65” Qled tv
I would recommend this to a friendSweet TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and great picture! Great price for a Qled.
I would recommend this to a friendSamsung Sound Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sound. Love it. Installation was very professional.
I would recommend this to a friendDisappointment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly disappointed, came from Vizio TV & Soundbar, when TV died, got new Samsung TV & Soundbar, quality of sound is a 3 compared to the Vizio being a 10, honestly can't tell much difference from TV speakers to Soundbar speakers, also didn't realize return window was only 15 days
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello GregR,
I am sorry to see that you are not completely happy with your new HW-Q600B Soundbar!
You can manually optimize your audio experience by pressing the SOUND MODE button to select the desired pre-equalized sound setting. The choices are SURROUND SOUND – GAME – ADAPTIVE SOUND – DTS VIRTUAL:X – STANDARD.
To control the volume of the treble or bass sound, press the TONE CONTROL button and then adjust the volume between -6 to +6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. This allows you to fine-tune your audio experience manually. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.)
Press the CH LEVEL button so you can adjust the volume of each speaker. CENTER LEVEL or TOP LEVEL can be adjusted using the UP/DOWN buttons from -6 to +6.
If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Solutions
can you hear me now?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as display--but good enough-price a little high
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello reddog,
Thank you for sharing your thoughts regarding the HW-Q600B Soundbar. I am sorry to see that you are not fully satisfied with your purchase.
You can manually optimize your audio experience by pressing the SOUND MODE button to select the desired pre-equalized sound setting. The choices are SURROUND SOUND – GAME – ADAPTIVE SOUND – DTS VIRTUAL:X – STANDARD.
To control the volume of the treble or bass sound, press the TONE CONTROL button and then adjust the volume between -6 to +6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.)
Press the CH LEVEL button so you can adjust the volume of each speaker. CENTER LEVEL or TOP LEVEL can be adjusted using the UP/DOWN buttons from -6 to +6. Adjusting the CENTER LEVEL will help produce clearer dialogue.
If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
~ Samsung Solutions
My little brother
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My little brother likes it so happy about it spending money on it
I would recommend this to a friendGood buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was pleased with the purchase and service. I will be back.
I would recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sounded like it was in a tin can with very little bass.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Alex,
Thank you for purchasing the HW-Q600B Soundbar. Your feedback is critical to us and will be shared with our internal teams.
You can manually optimize your audio experience by pressing the SOUND MODE button to select the desired pre-equalized sound setting. The choices are SURROUND SOUND – GAME – ADAPTIVE SOUND – DTS VIRTUAL:X – STANDARD.
To control the volume of the treble or bass sound, press the TONE CONTROL button and then adjust the volume between -6 to +6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.) This will allow you to fine-tune the audio to your liking.
Press the CH LEVEL button so you can adjust the volume of each speaker. CENTER LEVEL or TOP LEVEL can be adjusted using the UP/DOWN buttons from -6 to +6.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Soundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great.. ....... i ended up buying two of them.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice ………………………………………………………..,,,,…,..,,,,,,,,,,,….,
I would recommend this to a friendMichael
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job,sound !!!!!!!! !!!!!!! , !!!!!!!!!!!!
I would recommend this to a friendDo Not Buy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit lasted less than 8 months. One day it just refused to turn on. I initially was pleased with Samsung support which agreed to repair it under warranty. They had it sent to their independent repair center. The repair center informed me it had water/oil damage which is a joke. The unit was in perfect condition. I suspect that this is how warranty works so they do not have to stand behind their product. This experience has made me not want to buy any Samsung product ever again. My recommendation is to avoid this product. I am very disappointed.
No, I would not recommend this to a friendWrong item sent. Lousy customer service
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have ordered this item and best buy delivered a totally different item - a used speaker on final sale. Wrong item! I cancelled this order instead and it's been over 6 months now I'm still waiting for refund. I called BestBuy support several times and no one seems to be able to provide satisfactory service. They said the refund should be credited but... now I dont really know what to do. Regret buying from Best Buy, very lousy customer service.
No, I would not recommend this to a friendMighty little sound speakers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.mighty sound system brings a whole new feel to.watching movies. Adaptive sound takes you from news to regular TV shows and then you can add surround to get the full effect of action movies
I would recommend this to a friendReturned
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning this soundbar, it wasn’t connecting at all.
No, I would not recommend this to a friend