Customer Ratings & Reviews
- Model:
- HW-Q600B/ZA
- SKU:
- 10362496
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
to a friend
Great Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are best for a large room. Way too loud for a small room even at low volume.
I would recommend this to a friendCool sound bar.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this sound bar. Works great paired with q60b tv. Plan to add surround speakers next.
I would recommend this to a friendContent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love the sound and clarity from this soundbar. So glad I added this to my tv purchase.
I would recommend this to a friendLacking in all categories
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty quiet and no bass. Turned it all the way up to 100 and it still wasn't very loud. Tried different sound modes, different inputs (hdmi, optical, bluetooth) and nothing seemed to help. Not sure if I got a dud or what, but I returned it and got something better.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
It’s unfortunate to hear of the issues that have caused you to return your HW-Q600B sound bar. Your experience is very important to us and will be shared with our product team.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Solutions
Great sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! Exactly what I was looking for. Perfect for the size room I have
I would recommend this to a friendA must
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound a must with the TV. Deep base makes you feel like you are in the movie theater.
I would recommend this to a friendSeems like solid hardware, glitchy software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't get it to connect to the subwoofer. Tried several different solutions from support message boards. Even updated the firmware via USB. Nothing worked, had to return. The main reason I got it was for that "Q-Symphony" feature and that seemed pretty glitchy too. While I was trying to figure out the subwoofer issue it would activate and deactivate Q-symphony seemingly randomly and I couldn't figure out why. Admittedly I didn't spend too much time looking into that since my focus was on the Subwoofer connection issue. The whole experience soured me on Samsung's software because I also had issues with their 'smart things' app with the new TV. Literally spent a couple hours on Christmas day reading through message boards trying to solve Samsung software issues for the TV and Soundbar. I kept the TV (The Frame is awesome and makes up for bad software) but swapped the sound bar for a different brand. Don't care about the Q-Symphony if it means I have one more problem to deal with. Seems really well-built though.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello NathanB,
Thank you for your review of the Samsung HW-Q600B Soundbar and for sharing these experiences that have caused you to return your unit. Your experience is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
~ Samsung Solutions
Not Better than the TV's sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough sound in the room. It did not enhance the sound. It only directed it lower.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello TerryH,
Thank you for sharing your thoughts regarding the HW-Q600B Soundbar. I am sorry to see that you are not fully satisfied with your purchase.
You can manually optimize your audio experience by pressing the SOUND MODE button to select the desired pre-equalized sound setting. The choices are SURROUND SOUND – GAME – ADAPTIVE SOUND – DTS VIRTUAL:X – STANDARD.
To control the volume of the treble or bass sound, press the TONE CONTROL button and then adjust the volume between -6 to +6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.)
Press the CH LEVEL button so you can adjust the volume of specific channels. CENTER LEVEL or TOP LEVEL can be adjusted using the UP/DOWN buttons from -6 to +6.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
Worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality for the price. The inclusion of Dolby Atmos makes a huge difference.
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying this sound bar. I purchased this for myself and a friend.
I would recommend this to a friendEasy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price.Works great wit my Samsung tv. Also the solar remote is a bonus
I would recommend this to a friendBrand response from Samsung
Posted .Hi Clem,
Thank you for purchasing the 2022 Samsung HW-Q600B Soundbar. I am happy to hear that you are enjoying the 3.1.2 channels with Acoustic Beam directional sound.
You will be able to enjoy dynamically optimized audio with enhanced voice clarity for whatever you are watching, including sports, games, movies, and more thanks to the Adaptive Sound setting.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Sounds great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soound bar and sub sound great and look great too. However look at review for mount!
I would recommend this to a friendQuality Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality sound. No issues and very realistic sound, especially for football games.
I would recommend this to a friendWell matched to Samsung TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works eamlessly with Samsung n90 75" TV. Like being in the theater.
I would recommend this to a friendThis Sound Bar is great. Its a must buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is great. Its a must buy. Very happy on this purchase
I would recommend this to a friendJunk
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Continually disconnects from the tv and right about 2 yrs of having it, the thing started having static. We tried to get it fixed but they couldn’t. This one is junk
No, I would not recommend this to a friendGreat soundbar for the price.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great. Using DIN, had to adjust to delay, but after that flawless.
I would recommend this to a friendGood... Until it breaks
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked this up while it was on sale for $249 when I bought a new 4K TV. Out of the box it worked alright, though the instructions for connecting it to the subwoofer were kind of lacking. Then 3 days into owning it the sound stopped working. Let me tell you this, Samsung support is terrible. They have almost no information on troubleshooting and the information they do have is incorrect. But let's get to the journey here: Powered off all devices. Powered back on, audio worked again but only for about a minute then it stopped again. Repeated power cycle, worked again but only for 10 seconds. And now no matter what there is no sound. I've replaced HDMI cables, reset/initialized the soundbar, unplugged everything, plugged everything back in, tried over Bluetooth and still nothing! So I try updating the firmware... It won't recognize my USB stick. So I try an older one that's USB 2.0 instead of 3.0. No dice. Formatted both sticks and tried again, still nothing. Their support site says to use the SmartThings app if USB doesn't work, and the app doesn't recognize the soundbar either, nor does it appear on the list of supported devices. Great. So all in all, do not recommend. If you look online you'll see that a bunch of folks have this same issue with this specific model.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello BinaryZombie,
We’re sorry for the issues you had when your HW-Q600B Soundbar stopped working so soon. Please contact us for service; a Support agent will gladly assist you.
1) 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week.
2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage.
We look forward to hearing from you.
~ Samsung Solutions
Sound by Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sound quality in great, really makes watching movies more awesome
I would recommend this to a friendSoundbar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Great sound, and looks way better than my old system. No regrets!
I would recommend this to a friend