Customer Ratings & Reviews
- Model:
- HW-Q600B/ZA
- SKU:
- 10362496
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
to a friend
Impressive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is very impressive, Surround sound is amazing .
I would recommend this to a friendGood once we figured out a workaround.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has some bluetooth delay, but once we figured out a workaround, has mostly been fantastic!
I would recommend this to a friendSamsung Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Produces great sound and is a good addition to our tv.
I would recommend this to a friendSkip this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This played wonderful as the display at the store. At home, you can barely tell there is surround sound on. Geek squad has returned to my house trying to adjust it. It is what it is, unfortunately. Skip this one for check out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello CallieB,
Thank you for sharing your experiences with the HW-Q600B Soundbar in your home! I am sorry that your out-of-box experience was less than ideal.
By pressing the SOUND MODE button on the remote, you can select the desired sound setting.
SURROUND SOUND: Provides a wider sound field than standard.
GAME PRO: Provides stereoscopic sound to immerse you in the action while gaming.
ADAPTIVE SOUND: Analyzes the content in real time and automatically provides an optimal sound field based on the characteristics of the content.
STANDARD: Outputs the original sound.
You can manually optimize your audio experience by pressing the TONE CONTROL button. Using the Up/Down buttons allows you to control the volume of the treble or bass between -6 to +6.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.)
Press the CH LEVEL button so you can adjust the volume of each speaker. CENTER LEVEL or TOP LEVEL can be adjusted using the UP/DOWN buttons from -6 to +6.
I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Great improvement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar it has a lot more bas than my older model.
I would recommend this to a friendExcellent sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar has been a real asset to our TV enjoyment.
I would recommend this to a friendGreat Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Can really feel it. Excellent choice IMHO.
I would recommend this to a friendSamsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sounds good easy to connect. I feel it's over priced.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you for purchasing the 2022 Samsung HW-Q600B Soundbar. I am happy to hear that you are enjoying the 3.1.2 channels with Acoustic Beam directional sound.
Get pulled into what you are watching with panoramic sound that moves with the action on-screen thanks to your soundbar’s Acoustic Beam technology.
Level up with your gaming with 3D directional audio from up-firing speakers. Enter Game Pro Mode where the Acoustic Beam and powerful woofers automatically sync sound with the on-screen action, while crosstalk cancellation minimizes distractions.
Set up is a breeze. Easily connect your soundbar to your TV by connecting wirelessly with Bluetooth.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Samsung cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice , excellent sound , master room lock very nice
I would recommend this to a friendDisappointed!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on sale for $329.99. I went home to set it up and it was very simple. I apparently bought a defective soundbar. I would have to turn up the volume to 100 to hear anything. I wouldnt recommend this one to anyone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Joe21,
Thank you for sharing your review of the Samsung HW-Q600B Soundbar. I am sorry to see that you have experienced this volume issue with your soundbar.
So that we can better assist you, please reach out to Samsung Support via:
1) 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Ask for "Soundbars."
2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage.
~Samsung Solutions
Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is amazing and the price matches.
I would recommend this to a friendSound system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this system for it's sound and features.
I would recommend this to a friendDont buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well I do wish it had a better display to adjust the setting and it also stopped working after a year of use. I do not recommend this unit at all.
No, I would not recommend this to a friendupset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the soundbar doesn't work well with it's own samsung tv. it does not turn on with the tv and has to be reset each time using it. I would not buy this soundbar
No, I would not recommend this to a friendGreat Soundbar system
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very pleased with the purchase. and the salesperson (James) was very knowledgeable and patient. I had quite a few questions, but he handled them like a champ! I'm looking forward to buying another television (Samsung) to use with the soundbar- Thanks!
I would recommend this to a friendProblematic and Returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally purchased the Samsung soundbar model HW-600B/ZA and it stopped working after a few hours. Many other reviewers experienced the same issue. I spent way too much time with Samsung support on trying to fix it which they couldn't. Instead of sending it out for repair and waiting weeks for it to return, I just went back to BestBuy and exchanged it for a higher quality Samsung soundbar model HW-Q800B/ZA. While this Q800B/ZA soundbar is more money, it is much higher quality and save yourself the frustration dealing with the lower model soundbar.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello TonyF,
Thank you for your review of the Samsung HW-Q600B Soundbar and for sharing these experiences that have caused you to exchange your unit. Your experience is very important to us and will be shared with our product team.
I am sorry for the frustrations of having to exchange your soundbar for a different one.
Should you ever have any have questions or need assistance with settings, setup, or features with your new soundbar please know we are always here to help.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
~ Samsung Solutions
Don't bother buying this.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sounded great until it stopped working after 2 weeks. Called Samsung, agent ran through some troubleshooting steps, the unit still doesn't work. Apparently Samsung manufacture warranty for exchange or refund is 15 days. I wouldn't recommend this soundbar to anyone. unless you would like a huge paper weight after 2 weeks.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Khris,
Thank you for your purchase of the Samsung HW-Q600B Soundbar. We appreciate you bringing your concerns to our attention.
Samsung is committed to providing the best possible product experience, quality, and value. We back this model with a 1-year limited manufacturer's warranty if purchased brand-new directly from an authorized seller.
So that we can better assist you, please reach out to Samsung Support at
1) 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week.
2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage.
We hope to hear from you.
~ Samsung Solutions
Loses connection often
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this soundbar! This is the second one I’ve had to return because it randomly stops working. I’ve tried different hdmi cables, checked for firmware updates, even tried downgrading to an optical cable. Still had the same outcome. This is clearly a bad batch from Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Eric,
Thank you for your review of the Samsung xxx Soundbar and for sharing the issues that have caused you to return your unit. Your experience is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
Please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Horrible investment
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went through 2 of these and moved onto another brand. The first didn’t work out of the box, the 2nd failed after 2 weeks. When the 2nd one failed, I noticed an electrical burning odor and that the underside was INCREDIBLY hot. I think this line is plagued by bad circuitry because this bar has been used infrequently and at low volume. When it worked, it sounded great. But the performance is disgustingly unreliable.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello TimS,
Thank you for your review of the HW-Q600B Samsung Soundbar. Your input is invaluable in our continuous pursuit of delivering the best in product and customer experience
Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support by any of the below options:
Please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
Again, thank you for taking the time to share your experience. We hope to regain you as a customer in the future.
~Samsung Solutions
Sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product isnt working as promised by employees .was told it was tested before put back on floor but isnt working like it was
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MatthewH,
Thank you for sharing your experiences with the HW-Q600B Soundbar. I am sorry to see that you are not satisfied with your purchase.
Please contact Samsung Customer Support so we can better understand your issue and assist you with step-by-step troubleshooting or warranty service.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions