Customer Ratings & Reviews
- Model:
- HW-Q600B/ZA
- SKU:
- 10362496
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
to a friend
Discontinue this nonsense.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to like this sounbar. I bought the Q60b, played it for some minutes ans ut stipped working, tried my other samsung tv ans still womt work, lost patients and returned it, got another one Q600b which was suppose to work well, i hooked it up and still the same result, stopped workiing after few minutes. Will return it to buy an more expensive one. If it doesn’t work, then I’m done with samsung soundbar. All my electronics are samsung but they fall my hand with this nonsense soundbar.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi lummyd,
Thank you for purchasing the Samsung HW-Q600B Soundbar and sharing your review. This is definitely not the product experience we want for you.
So that we can better assist you, please reach out to Samsung Support via:
1) 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Ask for "Soundbars."
2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage.
Samsung is committed to providing the best possible product experience, quality, and value, and we back this soundbar with a 1-year limited manufacturer's warranty.
We look forward to hearing from you and to working towards a solution.
~Samsung Ambassador
Don’t waste your time & money!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought with Samsung Q80B 75” TV. First day it stopped working in the middle of a movie. Had to return and exchange with same model since we liked the sound and the bundle price of $249. Happy then it stopped working again! Like the others, had to return it Twice! What a waste of time money and energy. So sad I didn’t listen to the reviews. Just buy something else.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tata,
We’re sorry for the issues you had when your HW-Q600B Soundbar stopped working so soon. We understand your frustrations with having to return the soundbar multiple times. Please contact us for service; a Support agent will gladly assist you.
1) 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week.
2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage.
We look forward to hearing from you.
~ Samsung Solutions
Great sound from my soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar. Geek squad did a great job of hooking it up to my 75-inch Samsung TV.
I would recommend this to a friendDO NOT BUY UNLESS YOU LIKE RETURNING THINGS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.****DO NOT BUY!!!**** I've never had a product not work 2x over...well, this is the one. 2x ordered it right from Samsung and 2x it didn't work in different ways. IDK who thier parts supplier is for this thing but it's HOT GARBAGE. I've got a lot of other Samsung devices that I love, so I don't understand how they have a product that is reviewed so badly and shows up non-functional so much. I'd pull these things off the shelves. Or maybe that's why their all at half price right now...hmmmmm I could probably return and give it try number 3 but how long do I really think it will last? 0 Stars if possible.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JonathanL,
Thank you for the feedback regarding your HW-Q600B Soundbar. I am very sorry to see that you have experienced these issues with your unit. Your feedback will be shared with our internal teams.
This is not the product experience we want for you.
Please know that we are here and happy to help.
1) 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Ask for "Soundbars."
2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage.
Samsung is committed to providing the best possible product experience, quality, and value, and we back this soundbar with a 1-year limited manufacturer's warranty.
We hope to hear from you and to make this right.
~Samsung Solutions
Junk! Stopped working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after about 3 weeks, bass sucks. It's not worth the money!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We’re sorry for the issues you had when your HW-Q600B Soundbar stopped working so soon. Please contact us for service; a Support agent will gladly assist you.
1) 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week.
2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage.
We look forward to hearing from you.
~ Samsung Solutions