Customer Ratings & Reviews
- Model:
- HW-Q600C
- SKU:
- 10103767
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the HW-Q600C 3.1.2 Channel Q-series Soundbar's sound quality, rich bass, ease of use, great volume, and simple setup. However, some customers have reported issues with connectivity. Other customers have mentioned issues with the remote control and the size of the soundbar. Finally, a few customers have noted the display is very small.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Soundbar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable and easy to use. Integrate with my LG TV without any issues.
I would recommend this to a friend Performs well
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good stand alone system for a 12’ x 15’ living room.
I would recommend this to a friendGood soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar was a perfect paring to my new 65” OLED Samsung tv. A very fair reasonable price.
I would recommend this to a friend- Pros mentioned:Sound quality
Rattler
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sounds fantastic but the woofer rattles even when volume is low in the high 20's when a movie is newer and it becomes UHD HDR. I enjoy it though.
I would recommend this to a friendBrand response from Samsung
Posted .RaulB,
We appreciate you taking the time to review the Samsung HW-Q600C Soundbar.
Here are some tips to adjust the settings of your soundbar to help your enjoyment.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.)
Press the CH LEVEL button so you can adjust the volume of each speaker. CENTER LEVEL or TOP LEVEL can be adjusted using the UP/DOWN buttons from -6 to +6.
With the optional SWA-9200S Wireless Rear Speaker Kit connected you can adjust the volume by using the provided Soundbar remote. Press CH LEVEL and select REAR LEVEL, then use the Up/Down buttons to adjust the volume within a -6 to +6 range.
If you need further assistance, please know we are here to help. You can reach Samsung Customer Support at:
To control the volume of the treble or bass sound, press the TONE CONTROL button and then adjust the volume between -6 to +6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.)
Press the CH LEVEL button so you can adjust the volume of each speaker. CENTER LEVEL or TOP LEVEL can be adjusted using the UP/DOWN buttons from -6 to +6.
With the optional SWA-9200S Wireless Rear Speaker Kit connected you can adjust the volume by using the provided Soundbar remote. Press CH LEVEL and select REAR LEVEL, then use the Up/Down buttons to adjust the volume within a -6 to +6 range.
If you need further assistance, please know we are here to help. You can reach Samsung Customer Support at: 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Amazing!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing!!! Would buy it again!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendMy products
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My products are very Good, I am very happy with this
I would recommend this to a friendVery satisfied customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesperson (Ms. Eva Magai) did a superb job during my recent purchase of two Samsung soundbars. Therefore, I would highly recommend Ms Eva to others.
I would recommend this to a friendGreat score
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just received this a few days ago and hooked it up yesterday. It might take a minute to get used to how it works. It’s remote and my tv remote are almost exact so that’s fun. I think I’ll enjoy it tho…I know my kids will
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Connectivity
Core Product Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality…if it works. The soundbar goes in and out consistently, even when hooked up to different HDMIs. Can’t find anything online to help. I like Samsung product but this has left a bad stain. I’ll try to find a solution if not I will be returning mine soon…
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Faisal,
Thank you for sharing your review of the Samsung HW-Q600C Soundbar. We appreciate your feedback regarding the issues you are experiencing and are planning on returning it.
Samsung stands behind the quality and performance of our Soundbars with a limited 1-year manufacturer’s warranty when purchased brand-new from an authorized dealer.
Updating the firmware on your soundbar gives you all the benefits of the latest improvements. When an update is available, you can update the Soundbar by connecting the USB drive that contains the update firmware to the SERVICE port of the Soundbar.
1.Go to the Samsung Electronics website (www.samsung.com) → click on the “Support” option in the upper right corner.
2.Click on “Manuals & Software” from the pop-up list > TVs & Home Theater > Home Theater > Select your model
2. Download the firmware file (USB type).
3. Unzip the file to create a folder with the file name.
4. Store the created folder in a USB and then connect it to the Soundbar.
5. A sequence of “UPDATE” > “BYE” > “ON” will appear on the display 3 times. This will take around 6 minutes.
- During update, do not turn it off or remove the USB.
- If “UPDATE” does not appear on the display window, remove the power cord from the Soundbar and then reconnect it.
- When the latest Version is installed, no update is performed.
- Depending on the USB type, update may not be supported.
6. After the 3 cycles are complete, the Soundbar will restart and last source used will appear on the display for about 20 seconds and then it will go off (“UPDATE” > “BYE” > “ON”) 3 times “D.IN” > off
We appreciate your feedback regarding the issues you are experiencing when troubleshooting your soundbar. Please contact Samsung Customer Support so we can better understand your issue and provide further assistance specific to your usage scenario. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Very Average for the Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected better handling of voices at this price point but hardly notice any difference over cheaper sound bars. That said the performance overall was good enough to keep the device rather than returning.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Jacob,
Thank you for sharing your experiences with the HW-Q600C Soundbar. I am sorry to see that your initial time with the unit has not been ideal.
You can manually optimize your audio experience by pressing the SOUND MODE button to select the desired pre-equalized sound setting. The choices are SURROUND SOUND – GAME – ADAPTIVE SOUND – DTS VIRTUAL:X – STANDARD.
To control the volume of the treble or bass sound, press the TONE CONTROL button and then adjust the volume between -6 to +6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.)
Press the CH LEVEL button so you can adjust the volume of each speaker. CENTER LEVEL or TOP LEVEL can be adjusted using the UP/DOWN buttons from -6 to +6. This will increase your overall dialogue as this channel is where all voices are produced from.
If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
~ Samsung Solutions
Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good soundbar for the price. First time owning one.
I would recommend this to a friendSoundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend. This works great with action movies
I would recommend this to a friend- Pros mentioned:Sound quality
Good but for price and what you pay, other optiett
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is great sound but without the app it is hard to use. The price is about (100) less then the lg 90qy (2022 model) has the same features and lots more to offer. I like the sound of lg way more too.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Brian,
Thank you for sharing your review of the HW-Q600C Soundbar. I am sorry to see that you were not fully satisfied with your purchase.
You can manually optimize your audio experience by pressing the SOUND MODE button to select the desired pre-equalized sound setting. The choices are SURROUND SOUND – GAME – ADAPTIVE SOUND – DTS VIRTUAL:X – STANDARD.
To control the volume of the treble or bass sound, press the TONE CONTROL button and then adjust the volume between -6 to +6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.)
Press the CH LEVEL button so you can adjust the volume of each speaker. CENTER LEVEL or TOP LEVEL can be adjusted using the UP/DOWN buttons from -6 to +6.
With the optional SWA-9200S Wireless Rear Speaker Kit connected you can adjust the volume by using the provided Soundbar remote. Press CH LEVEL and select REAR LEVEL, then use the Up/Down buttons to adjust the volume within a -6 to +6 range.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
Great little sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have it with a 55" Samsung Qled it is perfect for. my room size
I would recommend this to a friendNice but,
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's nice but doesn't sound as good as I was hoping for based on reading about it and the new TV we got with it.. Doesn't have much adjustability in it with the mode settings and Treble/Bass..
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi KimW,
Thank you for taking a few moments to review the Samsung HW-Q600C Soundbar.
You can manually optimize your audio experience by pressing the SOUND MODE button to select the desired pre-equalized sound setting. The choices are SURROUND SOUND – GAME – ADAPTIVE SOUND – DTS VIRTUAL:X – STANDARD.
To control the volume of the treble or bass sound, press the TONE CONTROL button and then adjust the volume between -6 to +6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.)
Press the CH LEVEL button so you can adjust the volume of each speaker. CENTER LEVEL or TOP LEVEL can be adjusted using the UP/DOWN buttons from -6 to +6.
With the optional SWA-9200S Wireless Rear Speaker Kit connected you can adjust the volume by using the provided Soundbar remote. Press CH LEVEL and select REAR LEVEL, then use the Up/Down buttons to adjust the volume within a -6 to +6 range.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Barryp
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had difficulty installing. Instructions totally inadequate. I still have to work around turning tv on and loading channels. Once it’s on it’s good.
I would recommend this to a friendSoundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I exchanged my 1st soundbar because i didnt feel like it put much sound out, and there is not much of a difference with the new one
I would recommend this to a friendBrand response from Samsung
Posted .Hi BuffiB,
Thank you for sharing your review of the HW-Q600C Soundbar. We value your feedback and will share it with our teams.
If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Problem with power on and off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great when it works. Has a tendency to not power on at times or stuck and won power on or off so you will have to unplug it to reset it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .UdonaldB,
Thank you for taking a moment to review the Samsung HW-Q600C Soundbar.
Updating the firmware on your soundbar gives you all the benefits of the latest improvements. When an update is available, you can update the Soundbar by connecting the USB drive that contains the update firmware to the SERVICE port of the Soundbar.
1.Go to the Samsung Electronics website (www.samsung.com) → click on the “Support” option in the upper right corner.
2.Click on “Manuals & Software” from the pop-up list > TVs & Home Theater > Home Theater > Select your model
2. Download the firmware file (USB type).
3. Unzip the file to create a folder with the file name.
4. Store the created folder in a USB and then connect it to the Soundbar.
5. A sequence of “UPDATE” > “BYE” > “ON” will appear on the display 3 times. This will take around 6 minutes.
- During update, do not turn it off or remove the USB.
- If “UPDATE” does not appear on the display window, remove the power cord from the Soundbar and then reconnect it.
- When the latest Version is installed, no update is performed.
- Depending on the USB type, update may not be supported.
6. After the 3 cycles are complete, the Soundbar will restart and last source used will appear on the display for about 20 seconds and then it will go off (“UPDATE” > “BYE” > “ON”) 3 times “D.IN” > off
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Cons mentioned:Connectivity
It's not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is fine, there is a definite issue with synchronization with the tv when connected over arc. Everytime I switch the tv on, the speaker turns on but keeps oscillating between mute and unmute. The tv audio output keeps oscillating as well. The subwoofer keeps disconnecting... There is no option to connect with a wire. The Bluetooth connection keeps dropping. More or less the sub woofer is always off
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dhadham,
I am sorry to hear about the issues you are having with the HW-Q600C soundbar. We appreciate your feedback regarding the issues you are experiencing with your unit. Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
~ Samsung Solutions
Great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! It allows the wife, kids, and myself to enjoy TV.
I would recommend this to a friend