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Customer Ratings & Reviews

Your price for this item is $347.99
The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 899 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the HW-Q600C 3.1.2 Channel Q-series Soundbar's sound quality, rich bass, ease of use, great volume, and simple setup. However, some customers have reported issues with connectivity. Other customers have mentioned issues with the remote control and the size of the soundbar. Finally, a few customers have noted the display is very small.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 899 reviews
  • Rated 1 out of 5 stars

    Bad delay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the sound bar because the sound would not match the speech on the TV. There was a slight delay when the people talked. This drove me craze.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello JohnB,

      Thank you for your review of the Samsung HW-Q600C Soundbar and for sharing the experience that has caused you to return your unit. Your feedback is very important to us and will be shared with our product team.

      Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.

      Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

      ~ Samsung Solutions Samsung

  • Rated 1 out of 5 stars

    Shop elsewhere

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sent a used, broken sound bar instead of the Brand new one we ordered. Very disappointed by the service from Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello KatieO,

      Please know you are leaving a review for the HW-Q600C Soundbar, not the service provided by Best Buy. Please follow up directly with Best Buy for further assistance. We hope your issue is resolved in a timely manner.

      Should you ever have questions or need help related to Samsung Soundbars, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

      For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
      ~Samsung Solutions Samsung

  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it had terrible sound with hardly any bass in the sub. Returned right away and replaced with something else

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      TinaB,

      Thank you for your review of Samsung's Q600C Soundbar and for sharing the issues that have caused you to return your unit. Your experience is very important to us and will be shared with our product team.

      It is possible that your unit needed minor troubleshooting, a firmware update, or adjustments in settings.

      Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.

      LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      We hope to regain you as a customer in the future.

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Broken device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product came to me broken and samsung couldn't fix it, I'm struggling to get my money back

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      ManuelL,

      I'm sorry to hear of this. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.

      Should you have questions or concerns regarding the usage or setup of your Soundbar once your issue has been resolved, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    We didnt like the sound quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took it back to store.sounded terrible.bought a vizio sounds 10 tines better.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Wanderer,

      Thank you for your review of the Samsung HW-Q600C Soundbar and for sharing your experiences with the issues that have caused you to consider returning your soundbar. Your experience is very important to us and will be shared with our product team.

      If you have not yet returned your unit, please give us the opportunity to troubleshoot your issue and work toward a solution.

      You can reach Samsung Support at 1-800-SAMSUNG (ask for Soundbars) 8 AM – 12 AM EST, 7 days a week.

      We hope to hear from you soon.

      ~Samsung Solutions Samsung

  • Rated 1 out of 5 stars

    Sounds bar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return cause It would just turn off randomly & turn back on as it pleased

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Nana,

      Thank you for your review of the Samsung HW-Q600C Soundbar and for sharing the experience that has caused you to return your unit. Your feedback is very important to us and will be shared with our product team.

      Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.

      Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Awesome sound bar that my cat can't stand.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying this sound bar. While looking for one in the store, I heard this model of soundbar playing. It surprised me with the quality of sound it produced. I knew that it was the one that I wanted. When i got it home, it was a breeze to set up right out of the box. It is awesome, and i have no regrets. I also find it interesting that it can do magic and make my cat disappear for the length of a movie.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Definitely recommending

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend and I upgraded from a 2018 lg soundbar dolby atmos, which I loved the sound but didn’t like how bulky it was. We got this on president’s day weekend sale with a 77 inch Samsung TV. So far, we love it! I would recommend to family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar works exceptionally well and provides really high quality and immersive sound. The sound is crisp and really makes a movie at home sound like a movie in theaters. The sound bar is also easy to set up and control.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung sound bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was pleasantly surprised with this soundbar. Got it as open box. Great sound, booming subwoofwer. Can't say much about surround sound because I'm using it in a den with Samsung 55in, no bells or whistles, but voices are clear and precise. Very happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    I'd buy it again.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar easy to hook up. Good price for what you get.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Soundbar with up speakers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice rich sound, the up speakers on the top of the soundbar and setting to have conversations on movies and other type programming is a definite step above old soundbar. So far after a month it has all been positive. IF the rear speaker set comes back on sale i may look to add them as well. Icing on the cake, It was bought at a great sale price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Well worth it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned S700 and took this one home. What difference. I highly recommend. Kevin was more than helpful. Thanks Boardman, Ohio store.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great soundbar!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and great sound. This is exactly what we were looking for!

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Good and affordable.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For its price and size I’d say it’s a pretty good deal. I like that with a Samsung tv you can fix it to surround or normal and you can change the level of base.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    No complaints whatsoever.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple installation and sounds great. I'll be looking to add the surround speakers next. Glad Best Buy continues to keep their stores open.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Samsung 3.1.2 Symphony Sound bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar works perfectly with our SAMSUNG TV! The bass is great from the subwoofer and appreciate how it coordinates SymphonyQ to the TV!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Sound for Samsung TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sounds system. I love it. The Q symphony feature with Samsung TV is a game changer for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Soundbar Q600C

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar, great price, excellent sound. You just can’t go wrong with any of Samsung’s products. Very satisfied customer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my son . He loved it ! Great product .Transformed the large room into a home theater. Great sound. Good price.

    I would recommend this to a friend