Customer Ratings & Reviews
- Model:
- HW-Q60B/ZA
- SKU:
- 6505164
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the HW-Q60B soundbar's excellent sound quality, encompassing both the overall audio and strong bass response. They also appreciate its ease of use, simple setup, and compact design, which fits well in most spaces. Positive feedback also highlights the soundbar's Bluetooth connectivity and affordability. However, some users have expressed concerns regarding the remote control's functionality and the limited display.
This summary was generated by AI based on customer reviews.
A little disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to turn the sound up to high to get quality sound.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello DennisP,
Thank you for sharing your experiences with us in a review of the HW-Q60B Soundbar.
I am sorry that you are not satisfied with the audio quality of your new soundbar. You can manually optimize your audio experience by pressing the SOUND MODE button to select the desired pre-equalized sound setting. The choices are SURROUND SOUND – GAME – ADAPTIVE SOUND – DTS VIRTUAL:X – STANDARD.
– SURROUND SOUND
Provides a wider sound field than standard.
– GAME
Provides stereoscopic sound to immerse you in the action while gaming.
– ADAPTIVE SOUND
Analyzes the content in real time and automatically provides an optimal sound field
based on the characteristics of the content.
– DTS VIRTUAL:X
Immersive 3D sound from any content.
– STANDARD
Outputs the original sound.
You can also expand your sound stage with the new SWA-9200S Wireless Rear Speaker Kit.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Great Sound at an Affordable Price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SOund is so much better with this sound bar. The third speaker in the middle proceeds very good voice sounds. Much better than the prior Samsung sounder with only two speaker.
I would recommend this to a friend - Pros mentioned:Sound quality
Can hear it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have moderate hearing loss. This clear sounding bar works well for my situation.
I would recommend this to a friend - Pros mentioned:Sound quality
Well built
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sounds amazing especially with earc enhanced audio return channel hdmi using a audioquest hdmi cord and playing cyberpunk on the xbox series x since it supports dolby atmos
I would recommend this to a friend - Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and savings on this Samsung sound bar. Will be perfect for our needs.
I would recommend this to a friend Samsung Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok. I do not want to write a review and your survey is forcing me to. It was ok until this request.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Nomore,
Thank you for purchasing the HW-Q60B Soundbar. I am sorry to see that you were not happy with the review process after making your purchase.
Should you ever have questions or need help with your Soundbar, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
- Pros mentioned:Sound quality
Fantastic upgrade!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a JBL and the woofer stopped working after a year and couldn’t buy just the woofer. Switched brands to Samsung to match my TV and this one sounds amazing!!
I would recommend this to a friend - Pros mentioned:Sound quality
Don’t waste your precious time
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed this with a brand new Samsung 65” Tv. Worked for one day. Sounded good while it lasted. Spent hour upon hour trying to diagnose the issue and fix it. Finally got through to Samsung support who walked me through the steps again and confirmed it needed to be serviced. 3 days old… no chance. Back to Best Buy you go.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Mandr94,
Thank you for your review of the Samsung HW-Q60B Soundbar and I am sorry to hear about your experiences that have caused you to return your unit. Your experience is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
~ Samsung Solutions
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not live up to expectations. Returned it and got a Vizio M series 5.1 and I'm now happy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Buckyb,
Thank you for your review of the Samsung HW-60B Soundbar and for sharing the experience that has caused you to return your unit. Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
~ Samsung Ambassador
I'd buy it again
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unboxing was a pain, but it was easy to set up and works as advertised...
I would recommend this to a friend- Pros mentioned:Sound quality
Theater Sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely satisfied with my purchase of the Samsung Soundbar3.1ch. It is the perfect match with the new Sony TV. It produces theater sound in the living room.
I would recommend this to a friend - Pros mentioned:Ease of use
LJO
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I like the ease of hooking it up to the HDMI port2 and syncing it up and being able to use your TV remote for the soundbar volume and on/off.
I would recommend this to a friend - Pros mentioned:Sound quality
Solid sound bar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big sound from a medium size bar. Crystal clear audio and decent bass.
I would recommend this to a friend - Pros mentioned:Sound quality
Very good product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had it for 2 weeks now and it deiliver very good sound quality
I would recommend this to a friend - Pros mentioned:Sound quality
Good Quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality for the price. It is a Christmas present for our sons.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was easy to set up and works as it should. Sounds great
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this product. It seems to work as well in the home as in the store. we would recommend this product to anyone looking for a quality soundbar.
I would recommend this to a friend Sub-woofer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sub-woofer sound doesn't meet my expectations. It isn't loud enough.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello fieldhippie,
Thank you for purchasing the HW-Q60B Soundbar. I am sorry to see that the subwoofer did not meet your expectations.
You can manually optimize your audio experience by pressing the SOUND MODE button to select the desired pre-equalized sound setting. The choices are SURROUND SOUND – GAME – ADAPTIVE SOUND – DTS VIRTUAL:X – STANDARD.
To control the volume of the treble or bass press the TONE CONTROL button, and then adjust the volume between -6 to +6 by using the Up/Down buttons on your soundbar remote.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.)
Press the CH LEVEL button so you can adjust the volume of the CENTER CHANNEL using the UP/DOWN from -6 to +6.
If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
~ Samsung Solutions
No remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works well but does not have enough settings to get the desired sound
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello StephenG,
You can manually optimize your audio experience by pressing the SOUND MODE button to select the desired pre-equalized sound setting. The choices are SURROUND SOUND – GAME – ADAPTIVE SOUND – DTS VIRTUAL:X – STANDARD.
To control the volume of the treble or bass press the TONE CONTROL button, and then adjust the volume between -6 to +6 by using the Up/Down buttons on your soundbar remote.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.)
Press the CH LEVEL button so you can adjust the volume of the CENTER CHANNEL using the UP/DOWN from -6 to +6.
With the SWA-9200S Wireless Rear Speaker Kit connected, select REAR LEVEL and then use the Up/Down buttons to adjust the volume within a -6 to +6 range.
If you would like louder (or softer) bass from your subwoofer, you can adjust the level by rocking the WOOFER button on the soundbar remote, and then adjusting the level from -6 to +6. To set the subwoofer volume level to 0, press the button in.
If you need further assistance, please know we are here to help. You can reach Samsung Customer Support at: 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
- Pros mentioned:Sound quality
Samsung Soundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 5th samsung soundbar, very easy hook up. Excellent sound quality. No unnecessary wires. Using this one in my detached garage \ mancave.
I would recommend this to a friend