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Customer Ratings & Reviews

Your price for this item is $824.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.5 out of 5 stars with 422 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the superb sound quality and powerful bass of the HW-Q850D/ZA soundbar, frequently praising its ease of setup and user-friendly controls. Many appreciate the immersive Dolby Atmos experience, although some users experienced minor connectivity challenges with the rear speakers. Despite a few reported issues with wireless functionality, the overall positive feedback highlights the system's impressive audio performance and value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 422 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unbelievably good sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I never owen a sound bar before but I had multiple stereo speakers. The sound from this set up is unbelievable! I love movies and movie scores so having this for my home cinema experience was the best purchase I made in a long time!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds really good and was easy to set up. I would purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Samsung soundbar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this purchase.Very easy set up.Sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exceeds my expectation!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality that has exceeded my expectations. My husband was incredibly pleased with this surprise gift. It has elevated our home entertainment system to another level!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    True sorround soundbar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound bar,nice sorroumd sound.easy to set it up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar. I like the ability to control the TV and soundbar from the same Samsung App. The rear speakers really work well. You can use just the rear speakers so that you can listen to the TV in a personal mode to not disturb anyone else.

    I would recommend this to a friend
  • Cons mentioned:
    Missing components

    Rated 2 out of 5 stars

    Did not receive what was promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an open box, that was listed as excellent. But when I picked up from the store I received a fine version. This was disappointedly misleading. The fine version did not include power cables or the wireless receiver so I will never be able to use the rear speakers. When I obtained power cables the device did work and I would still consider it good value.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi user519636,

      Please know you are leaving a review and 2-star rating for the HW-Q850D, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.

      Should you have questions on the HW-Q850D itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great soundbar. It’s perfect if you have a Samsung TV. It automatically synched together when I plugged it in and hooked it up. Qsymphony is what they call it. The surround sound speakers that go behind you are great. I’d advise getting speaker stands or something to mount them to to get real effect. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic Dolby Atmos experience with fair price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great addition to my media/entertainment room. The 7.1 channel dolby atmos experience is exceptional for the price. We love it a lot while watching movies and even more when playing games to get the surround sound effect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung speaker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item perfect sound. Very easy to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best surround sound I've had so far. Great bass and rear speakerd

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound , very immersive . I use it with my ps5 and love it . Was a little tricky getting the bluetooth to connect at first , but once that was figured out , everything was a breeze .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Sound Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new soundbar has added an excellent sound quality to my livingroom tv watching experience. What a difference! I am so happy with my purchase. Plus purchasing it online was easy to do.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent and clear sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works really well and I like the Q-Symphony synergy with my Samsung TV. My inky complaint is that the bass on this system isnt as strong as my old LG soundbar and subwoofer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loved the output and ease of installation

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reason i took this sound bar is because of Samsung TV and the output just blends in. Symphony for a reason.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Open bix

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an open box sub was pretty beat up. I had to do a hard reset. After irdering a remote, I got entire sound bar to work though. Wirks as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality all-around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality matches up great with my Samsung qled tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best sound for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for the buck on a soundbar. Look no further. Sounds amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing and clear. I have had a little over a month, still just as happy as day installed. No longer have to have the TV so loud due to crsp clear sound of all the voices all around.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound u can get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound better price. Sub is a touch punchy but if thats ur thing its perfect

    I would recommend this to a friend