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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 445 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the amazing sound quality of the HW-Q850D/ZA 7.1.2 Channel Wireless Dolby ATMOS Soundbar, along with the nice bass and easy setup. However, some customers have reported issues with connectivity, particularly with the rear speakers, and a few have noted missing components upon delivery. Overall, the soundbar is praised for its ease of use and ample volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 445 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unbelievably good sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I never owen a sound bar before but I had multiple stereo speakers. The sound from this set up is unbelievable! I love movies and movie scores so having this for my home cinema experience was the best purchase I made in a long time!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get One!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love everything about it!! Clear, crisp sound with big time bass and surround! You will not be disappointed!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Price for a Great System

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Sound bar has pretty good bass, but the subwoofer really brings in full sound. Rear channels really compliment the system. Wireless rear channels are very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar. I like the ability to control the TV and soundbar from the same Samsung App. The rear speakers really work well. You can use just the rear speakers so that you can listen to the TV in a personal mode to not disturb anyone else.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sounds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this soundbar and it has good surround systems and it has 7 speaker and rearspeaker included if you looking for something you can listen to get thisone and try it andsee if youlike it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic Dolby Atmos experience with fair price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great addition to my media/entertainment room. The 7.1 channel dolby atmos experience is exceptional for the price. We love it a lot while watching movies and even more when playing games to get the surround sound effect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the q700a for my 55” tv and I love it. I just recently upgraded the tv in the basement and need the proper sounds to match. The q850 was at the right price so I got it and I love it the added rear speakers make you feel like you are in the environment. Not a bad buy to pair with Samsung tv

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exceeds my expectation!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality that has exceeded my expectations. My husband was incredibly pleased with this surprise gift. It has elevated our home entertainment system to another level!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System sounds really good. Movie theater sound quality!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic value. Definitely a complete sphere of sound around my cranium.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not recommended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar is good(but massive), however the rear speakers and subwoofer are essentially useless. Even with their volume adjusted in the settings to be at their highest, you have to put your ear up to the speakers to even be able to they’re on.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello MattE,

      Thank you for taking a moment to review the Samsung HW-Q850D Soundbar.

      To improve your audio experience, the HW-Q800D features a wide range of sound modes and settings allowing you to fine tune the sound to your liking. Pressing the SOUND CONTROL button on your remote allows you to select the desired sound effect. You can select Spacefit sound, AVA, Voice Enhance mode, Night mode, Sync, Surround speaker mode, and Virtual. The desired item can be adjusted using the Up/Down buttons.

      Alternatively, with the sound mode set to standard, press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons.

      By pressing the SOUND MODE button on your remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, GAME PRO, or ADAPTIVE SOUND.

      If you would like louder (or softer) bass from your subwoofer, you can adjust the level by rocking the WOOFER button on the soundbar remote, and then adjusting the level from -6 to +6. To set the subwoofer volume level to 0, press the button in.

      You can adjust the Treble and Bass by pressing the TONE CONTROL button then use the UP/DOWN buttons to change the levels between -6 to +6.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound , very immersive . I use it with my ps5 and love it . Was a little tricky getting the bluetooth to connect at first , but once that was figured out , everything was a breeze .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Sound Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new soundbar has added an excellent sound quality to my livingroom tv watching experience. What a difference! I am so happy with my purchase. Plus purchasing it online was easy to do.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Elite Sound bar System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality. The best yet. Ive had many soundbar dystems in the past and tgjs out performs all with exceptional sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good deal for me. I bought a displayed item as open box for a deep discount. I have set things up for my study room and it works perfect. I like Samsung, for Soundbar (got 3 of them), TV (two of them and looking for a thrid one), etc. only buy Samsung for these lines of products.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds Gr8!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gr8 sound bar. It is so clear. U can hear the talking and every little sound comes thru.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item works great and we love it but the issue was the process of picking up the item we ordered online at the store. We bought an open box excellent condition item. Website clearly states that all parts are included and would come in original packeging. Well.... all parts were not included and did not come in packaging. So we we're at the store that day for over an hour but at the end they we're able to give us other parts. But thats why 4 stars out of 5

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing and clear. I have had a little over a month, still just as happy as day installed. No longer have to have the TV so loud due to crsp clear sound of all the voices all around.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent and clear sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works really well and I like the Q-Symphony synergy with my Samsung TV. My inky complaint is that the bass on this system isnt as strong as my old LG soundbar and subwoofer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great system!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system for the money. Easy to install. Great sound!

    I would recommend this to a friend