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Customer reviews

Rating 4.5 out of 5 stars with 445 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the amazing sound quality of the HW-Q850D/ZA 7.1.2 Channel Wireless Dolby ATMOS Soundbar, along with the nice bass and easy setup. However, some customers have reported issues with connectivity, particularly with the rear speakers, and a few have noted missing components upon delivery. Overall, the soundbar is praised for its ease of use and ample volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 445 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Sound System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and the surround sound ability is absolutely amazing. It works great with the TV Speakers too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound Bar by Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made a big difference in my TV watching experience. Sound is clearer and louder with active bass box. Only down side is the display screen.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very happy with Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system works great. We upgraded from a Samsung sound bar 2.1 because we needed a bit more power. Very happy. Set up was easy and the sound is fine.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound bar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fills our space nicely with sound. The wireless rears and sub are a nice touch. Compares well to the sonos and bose soundbars with slightly less bass. Overall im really happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung surround sound

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this sound bar it is very good quality and the bass is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The crispest and most clear sound.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before listening to what Q-Symphony sounds like, i have never before heard such crisp and clear sound. I didnt know that existed. I couldnt help but give them whatever they asked for it so i could enjoy it in my home!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Check open box items before leaving the store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this as an open box item. It was listed as excellent and having all components. When I unboxed it at home it was missing a sync module for the speakers, hdmi, and a remote. I got a great deal on the set, I was going to keep it and just purchase the missing module, but couldn’t find the module for sale so i returned it. The return process was simple the employee that assisted with the return was very professional, checked to see if they had the module available in the store, but couldn’t find it. He processed my return and recommended a few other options. Great customer service.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JonEblaze,

      Please know you are leaving a review and a 3-star rating for the HW-Q850D, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.

      Should you have questions on the HW-Q850D itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had many sound bars in my time and nothing compared to these Dolby Atmos bars. I have the more expensive one in the family room and it's like being at a theatre. This one sounds just as good in my bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for what it is

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar meets my expectations based on my research. I recommend it as a budget-friendly option. The sound is pure and accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded to 65” and the sound and picture are great! Also we got the glare free which helps alot with glare when watching during the day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound u can get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound better price. Sub is a touch punchy but if thats ur thing its perfect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best surround sound I've had so far. Great bass and rear speakerd

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound and for the price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took about 30-45 nins to set up conpletely. It took a bit to pair the rear speaker with the soundbar. Other than that the sound is flawless. Definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great unit to replace an older Samsung soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this unit works even better than the unit it replaced. No issues, Samsung has incredible sound and the Alexa integration is convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow! Don’t need ear phones…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son installed the system for me and it was like going to the movie theater. Great surround sound.subwoofer makes you feel like you were in the middle of the movie.was worth the money I spent on the system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung speaker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item perfect sound. Very easy to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality all-around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality matches up great with my Samsung qled tv

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best sound quality i have ever had out of anytv system, comparable to bose very happy, easy seamless conect to samsung tv i bought with it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great. Pairing it with the Samsung TV is a simple as it gets.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best home theater for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so really good and the wireless receiver can be hidden. The sounds are amazing and sounds like you’re at the center of the action.

    I would recommend this to a friend