Customer Ratings & Reviews
- Model:
- HW-Q850D
- SKU:
- 6577563
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the amazing sound quality of the HW-Q850D/ZA 7.1.2 Channel Wireless Dolby ATMOS Soundbar, along with the nice bass and easy setup. However, some customers have reported issues with connectivity, particularly with the rear speakers, and a few have noted missing components upon delivery. Overall, the soundbar is praised for its ease of use and ample volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
You need this!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar. Installation was easy. Greatly improves the sound from the flat screen tv. I would buy again.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound system
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It really does what it advertised. Sounds very clear and it sounds like a surround sound system. Very impressed.
I would recommend this to a friend - Pros mentioned:Sound quality
Good sound system
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality from bar and subwoofer. Only downside is the volume of the wireless side speakers.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Ryan,
Thank you for taking a moment to review the HW-Q850D Soundbar.
By design, the surround speakers are supposed to simulate sounds happening behind the viewer. Therefore, most of the time the surround channels are only used for ambient sounds, which are naturally lower in volume.
However, there are a few settings you can change to adjust the surround effect to your preference:
1) Make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. If the source is not capable of surround, then set the Surround mode to OFF on the Soundbar by pressing the Surround button on the remote.
2) If the source has surround channels, select the desired Sound Mode from the Soundbar remote.
3) Turn off Dynamic Range Control. This is done by pressing and holding the Sound Mode button while the Soundbar is in standby mode.
4) Increase the volume level of the surround speakers using the CH LEVEL button on the Soundbar remote control. Press the button on the soundbar remote, then select REAR LEVEL and use the Up/Down buttons to adjust the volume within a -6 to +6 range.
I hope these tips help to enhance your audio enjoyment. Should you need further assistance with this issue or have any questions, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Brilliant product from Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brilliant sound. Mind boggling clarity. Wish to have complete wireless rear speakers. Worth the price.
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is amazing. Very immersive. Easy setup. Action movies are a little scary now for our dogs.
I would recommend this to a friend Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these on an amazing deal over half off but unfortunately didn’t come with the rears. But overall still a huge step up from tv speakers.
I would recommend this to a friendReal Sounding sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NIce Sound bar, I Was skeptical about Atmos at first, but it is quite wonderful
I would recommend this to a friend- Pros mentioned:Sound quality
Samsung soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is easily the best soundbar I've ever had. The sound is great and i would definitely recommend it
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound, amazing syncing. 100% recommend if have a Samsung TV
I would recommend this to a friend Great System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 1 year of use, I can say it has been a delight to watch action films with this system paired with a Samsung Qled TV.
I would recommend this to a friend- Pros mentioned:Sound quality
Excellent Samsung system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t think I’d ever buy soundbar so expensive but excellent sound with the new Samsung OLED TV.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound Bar
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great. Not over powering for out small space
I would recommend this to a friend - Pros mentioned:Sound quality
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once I figured everything out it sounds amazing,.....might have to buy a new TV
I would recommend this to a friend - Pros mentioned:Sound quality
Very very gud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very very gud super super gud sound very very gud !
I would recommend this to a friend - Pros mentioned:Sound quality
Great Quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best in quality. Love the sound system. Pretty much satisfied with the speakers.
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is like movie theater. Looks good under my Samsung tv.
I would recommend this to a friend - Pros mentioned:Sound quality
Q-Symphony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Q- Symphony surround sound system is amazing!
I would recommend this to a friend - Pros mentioned:Sound quality
Good System
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.and scared me when i was watching horror movies. The satelite speakers are very crisp.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the sound is superior to our older system. Goes great with the 77” TV adding to the intense movie scenes.
I would recommend this to a friend - Cons mentioned:Missing components
Did not receive what was promised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased an open box, that was listed as excellent. But when I picked up from the store I received a fine version. This was disappointedly misleading. The fine version did not include power cables or the wireless receiver so I will never be able to use the rear speakers. When I obtained power cables the device did work and I would still consider it good value.
I would recommend this to a friendBrand response from Samsung
Posted .Hi user519636,
Please know you are leaving a review and 2-star rating for the HW-Q850D, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have questions on the HW-Q850D itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions