Customer Ratings & Reviews
- Model:
- HW-Q850D
- SKU:
- 6577563
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the amazing sound quality of the HW-Q850D/ZA 7.1.2 Channel Wireless Dolby ATMOS Soundbar, along with the nice bass and easy setup. However, some customers have reported issues with connectivity, particularly with the rear speakers, and a few have noted missing components upon delivery. Overall, the soundbar is praised for its ease of use and ample volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Samsung soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is easily the best soundbar I've ever had. The sound is great and i would definitely recommend it
I would recommend this to a friend - Pros mentioned:Sound quality
Q-Symphony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Q- Symphony surround sound system is amazing!
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound!! Samsung has definitely come along way with sound bars. I definitely recommend this sound bar!
I would recommend this to a friend - Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar - sounds really great watching movies.
I would recommend this to a friend - Pros mentioned:Sound quality
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once I figured everything out it sounds amazing,.....might have to buy a new TV
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is like movie theater. Looks good under my Samsung tv.
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent Samsung system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t think I’d ever buy soundbar so expensive but excellent sound with the new Samsung OLED TV.
I would recommend this to a friend - Pros mentioned:Sound quality
Great Quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best in quality. Love the sound system. Pretty much satisfied with the speakers.
I would recommend this to a friend - Pros mentioned:Sound quality
Yesss
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound bar in the market, affordable price for high quality sound
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
So so
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound but cannot get the rear speakers to work.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dalelee,
Thank you for reviewing Samsung’s HW-Q850D Soundbar. I’m sorry to hear you had a frustrating experience connecting the Rear Speaker Kit.
When powered on for the first time, the rear speakers should automatically connect wirelessly. If the auto-connection process fails, you can try manually connecting the rears to the soundbar.
To setup the wireless rear speaker kit included with the soundbar, first use the color-coded speaker wires to connect the rear speakers to its wireless module and place these three in the back of your room. Plug the wireless receiver module power cord into an electrical outlet and into the wireless receiver module to turn on the wireless receiver module.
Press and hold the ID SET button on the back of the wireless module for at least 5 seconds or until the blue light starts blinking. Turn off your soundbar and press the Up button on the remote for 5 seconds. The ID SET message will appear on the soundbar for a short time and then disappear. After the ID SET process, the soundbar power is automatically turned on. The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the soundbar and the wireless receiver module.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This surround sound is awesome! Makes movies way more interesting
I would recommend this to a friend SICK SOUNDS
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound system. Especially when streaming content that offers DOLBY ATMOS.
I would recommend this to a friend- Pros mentioned:Sound quality
Good System
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.and scared me when i was watching horror movies. The satelite speakers are very crisp.
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alot of problems with back speakers sound bar is great
I would recommend this to a friendBrand response from Samsung
Posted .Hi Will,
Thank you for taking a moment to review the Samsung HW-Q850D Soundbar.
You can try to repair the rear speakers to the soundbar.
Press and hold the ID SET button on the back of the wireless module for at least 5 seconds or until the blue light starts blinking. Turn off your soundbar and press the Up button on the remote for 5 seconds. The ID SET message will appear on the soundbar for a short time and then disappear. After the ID SET process, the soundbar power is automatically turned on. The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the soundbar and the wireless receiver module.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the sound and the quality of the product. I recommend it.
I would recommend this to a friend - Pros mentioned:Ease of use
Sounds great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds fantastic, everything just connected, so easy!!
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Great sound. Great look. Easy hookup. Would buy again.
I would recommend this to a friend - Pros mentioned:Sound quality
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality. Paired with my 75" QN800C Neo QLED 8K Great value $
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the sound is superior to our older system. Goes great with the 77” TV adding to the intense movie scenes.
I would recommend this to a friend - Pros mentioned:Ease of use
Great project
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Special thanks to this company for making such a great product ease of use was simple
I would recommend this to a friend