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Customer Ratings & Reviews

Your price for this item is $824.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.5 out of 5 stars with 422 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are delighted by the superb sound quality and powerful bass of the HW-Q850D/ZA soundbar, frequently praising its ease of setup and user-friendly controls. Many appreciate the immersive Dolby Atmos experience, although some users experienced minor connectivity challenges with the rear speakers. Despite a few reported issues with wireless functionality, the overall positive feedback highlights the system's impressive audio performance and value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 422 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Yesss

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound bar in the market, affordable price for high quality sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Immersive, powerful, and crystal clear—cinema at home!”

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in quality. Love the sound system. Pretty much satisfied with the speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers are just Awesome I say, worth buying product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Movie theatre sound in your living room

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality. Super clear highs/mids and amazing bass. Pretty cool the sub and rear speakers are wireless. Sounds like your inside of the movie when your watching it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great - works great with my Samsung Q series tv

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surround sound is awesome! Makes movies way more interesting

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Samsung system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t think I’d ever buy soundbar so expensive but excellent sound with the new Samsung OLED TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound!! Samsung has definitely come along way with sound bars. I definitely recommend this sound bar!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    So so

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound but cannot get the rear speakers to work.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dalelee,

      Thank you for reviewing Samsung’s HW-Q850D Soundbar. I’m sorry to hear you had a frustrating experience connecting the Rear Speaker Kit.

      When powered on for the first time, the rear speakers should automatically connect wirelessly. If the auto-connection process fails, you can try manually connecting the rears to the soundbar.

      To setup the wireless rear speaker kit included with the soundbar, first use the color-coded speaker wires to connect the rear speakers to its wireless module and place these three in the back of your room. Plug the wireless receiver module power cord into an electrical outlet and into the wireless receiver module to turn on the wireless receiver module.

      Press and hold the ID SET button on the back of the wireless module for at least 5 seconds or until the blue light starts blinking. Turn off your soundbar and press the Up button on the remote for 5 seconds. The ID SET message will appear on the soundbar for a short time and then disappear. After the ID SET process, the soundbar power is automatically turned on. The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the soundbar and the wireless receiver module.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    and scared me when i was watching horror movies. The satelite speakers are very crisp.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sounds great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds fantastic, everything just connected, so easy!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great sound. Great look. Easy hookup. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the sound and the quality of the product. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. Paired with my 75" QN800C Neo QLED 8K Great value $

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the sound is superior to our older system. Goes great with the 77” TV adding to the intense movie scenes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great project

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Special thanks to this company for making such a great product ease of use was simple

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Chill time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound quality.really recommend great sound effects.on games

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this speaker set up. It sounds crystal clear!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Just had to figure out the settings to mesh with the tv.

    I would recommend this to a friend