Customer Ratings & Reviews
- Model:
- HW-Q850D
- SKU:
- 6577563
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are delighted by the superb sound quality and powerful bass of the HW-Q850D/ZA soundbar, frequently praising its ease of setup and user-friendly controls. Many appreciate the immersive Dolby Atmos experience, although some users experienced minor connectivity challenges with the rear speakers. Despite a few reported issues with wireless functionality, the overall positive feedback highlights the system's impressive audio performance and value for the price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
New TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new TV. Good service. Did everything they said they would.
I would recommend this to a friend - Cons mentioned:Rear speaker
Soundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds amazing just wish it had wireless speakers in the back
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung surround sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best ones they made highly recommended!
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung combo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality. Balanced output and plenty loud when needed.
I would recommend this to a friend - Cons mentioned:Connectivity
Surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Back speakers hard to connect to the system...still not connected
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RalphA,
Thank you for taking a moment to review the Samsung HW-Q850D Soundbar.
When powered on for the first time, the rear speakers and should automatically connect wirelessly. If the auto-connection process fails, you can try manually connecting rears to the soundbar.
Before performing the manual connection procedure, check whether the power cables are connected properly and make sure that the Soundbar is turned off.
To setup the wireless rear speaker kit included with the soundbar, first use the color-coded speaker wires to connect the rear speakers to its wireless module and place these three in the back of your room. Plug the wireless receiver module power cord into an electrical outlet and into the wireless receiver module to turn on the wireless receiver module.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Gld I bought this.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good sound. I enjoy the base especially and stereo features.
I would recommend this to a friend No sound from sub-woofer and wireless speakers
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased this system. Hooked up to the tv. And connected sub-woofer and wireless speakers. Have been troubleshooting for some time. But I don’t get sound from the sub-woofer and wireless speakers. Sound bar si fine. Contacted Samsung. They set up a chat and sent me troubleshooting steps. Problem is the troubleshooting was fo no sound in the sound bar. Any one have this problem, and potential solutions. Can’t rate higher at this point.
I would recommend this to a friendBrand response from Samsung
Posted .Hello PatrickS,
We appreciate you taking a few moments to review the Samsung HW-Q850D Soundbar.
When powered on for the first time, the rear speakers and subwoofer should automatically connect wirelessly. If the auto-connection process fails, you can try manually connecting the sub and rears to the soundbar.
Before performing the manual connection procedure, check whether the power cables for the Soundbar and subwoofer are connected properly and make sure that the Soundbar is turned off.
Press and hold ID SET on the rear of the subwoofer for at least 5 seconds. The red indicator on the rear of the subwoofer turns off and the blue indicator blinks. Press and hold the Up button on the remote control for at least 5 seconds. The ID SET message appears on the display of the Soundbar for a moment, and then it disappears. The Soundbar will automatically power on when ID SET is complete. The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Wireless Subwoofer.
To setup the wireless rear speaker kit included with the soundbar, first use the color-coded speaker wires to connect the rear speakers to its wireless module and place these three in the back of your room. Plug the wireless receiver module power cord into an electrical outlet and into the wireless receiver module to turn on the wireless receiver module.
Press and hold the ID SET button on the back of the wireless module for at least 5 seconds or until the blue light starts blinking. Turn off your soundbar and press the Up button on the remote for 5 seconds. The ID SET message will appear on the soundbar for a short time and then disappear. After the ID SET process, the soundbar power is automatically turned on. The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the soundbar and the wireless receiver module.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Excellent sound quality!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound system works perfectly with my Samsung OLED TV.
I would recommend this to a friendGreat product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds is amazing, it replaced my 10 year old 5.2 reciver setup, and man im blown away on how its equivalent sound with such a small footprint
I would recommend this to a friend- Pros mentioned:Setup
Sounds great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Easy setup. Confusing serringd though
I would recommend this to a friend - Pros mentioned:Sound quality
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the setup. This is seat shaking cinema sound.
I would recommend this to a friend Best soundbar at its price point.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing soundbar at a great value. However the subwoofer lack deep thumping bass. I added a Klipsh 12” Sub an its an amazing setup now.
I would recommend this to a friend- Pros mentioned:Sound quality
Samsung Surround sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound! Everything I expected and more! Definitely worth buying!
I would recommend this to a friend - Pros mentioned:Sound quality
Great buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent system for the price . Sound is great and loud
I would recommend this to a friend - Pros mentioned:Sound quality
Best Buy rocks!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice Best purchase I ever made Love it
I would recommend this to a friend - Pros mentioned:Sound quality
Sound System
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is really good and covers entire living room.
I would recommend this to a friend - Pros mentioned:Sound quality
Bestbuy form Bestbuy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome well worth the money glad i bought it must have
I would recommend this to a friend Great buy from Best Buy!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely everything I was expecting, paired with my Samsung tv, the sound is quality definitely an excellent purchase!!!
I would recommend this to a friendAwesome good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome good good good good good good good good good
I would recommend this to a friendSoundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price, nice product enjoying every moment of it
I would recommend this to a friend