Customer Ratings & Reviews
- Model:
- HW-Q850D
- SKU:
- 6577563
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the amazing sound quality of the HW-Q850D/ZA 7.1.2 Channel Wireless Dolby ATMOS Soundbar, along with the nice bass and easy setup. However, some customers have reported issues with connectivity, particularly with the rear speakers, and a few have noted missing components upon delivery. Overall, the soundbar is praised for its ease of use and ample volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best audio sound ever. The connection to the tv is so simple and esy.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound system/bar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality! Sounds like being in a theater! We love this new sound bar/system!
I would recommend this to a friend - Pros mentioned:Sound quality
Speakers
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is stunning. It feels that you are there.
I would recommend this to a friend - Pros mentioned:Sound quality
Best in this range
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome , amazing sound best quality with airplay,
I would recommend this to a friend - Pros mentioned:Sound quality
Soundbar vs receiver
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave 3 stars because I prefer a receiver with 2 front and back speakers with a center and a sub woofer. The sound is much better and fuller. On the other hand if you want something simple to connect and take up very little room the sound bar is the way to go. With a Samsung tv you only need one remote which is a plus.
I would recommend this to a friendBrand response from Samsung
Posted .Hello River,
Thank you for sharing your review of the HW-Q850D. Your experiences and feedback are very important to us and will be shared with our product teams.
You can optimize the audio performance for your specific content by pressing the SOUND MODE button on your remote and then selecting the desired sound effects like STANDARD, SURROUND SOUND, GAME PRO, or ADAPTIVE SOUND
You can adjust the Treble and Bass by pressing the TONE CONTROL button then use the UP/DOWN buttons to change the levels between -6 to +6.
By pressing the CH LEVEL button, you can adjust the volume of the available channels. Each time you press the CH LEVEL button it will switch to a different channel such as Center, Front Top, or Rear Level. After selecting the channel you wish to adjust, use the UP/DOWN buttons on the provided Soundbar remote to adjust the volume between -6 to +6.
If you would like louder (or softer) bass from your subwoofer, you can adjust the level by rocking the WOOFER button on the soundbar remote, and then adjusting the level from -6 to +6. To set the subwoofer volume level to 0, press the button in.
With the sound mode set to Standard, press and hold the Sound Control button for about 5 seconds to adjust the sound for each frequency band for precise audio adjustments. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Surround sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase sound excellent would recommend to everyone i know
I would recommend this to a friend - Pros mentioned:Sound quality
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this. What a difference from our old surround sound system. We were amazed.
I would recommend this to a friend - Pros mentioned:Sound quality
Glad I purchased
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound out of this set up. Movies and music you hear everything. Glad I purchased.
I would recommend this to a friend - Pros mentioned:Sound quality
New TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new TV. Good service. Did everything they said they would.
I would recommend this to a friend Great sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, no complaints, easy setup fast delivery
I would recommend this to a friend- Cons mentioned:Rear speaker
Soundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds amazing just wish it had wireless speakers in the back
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung combo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality. Balanced output and plenty loud when needed.
I would recommend this to a friend SICK SOUNDS
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound system. Especially when streaming content that offers DOLBY ATMOS.
I would recommend this to a friend- Pros mentioned:Sound quality
Gld I bought this.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good sound. I enjoy the base especially and stereo features.
I would recommend this to a friend - Pros mentioned:Sound quality
title
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.improves on the sound quality from the tv.........
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alot of problems with back speakers sound bar is great
I would recommend this to a friendBrand response from Samsung
Posted .Hi Will,
Thank you for taking a moment to review the Samsung HW-Q850D Soundbar.
You can try to repair the rear speakers to the soundbar.
Press and hold the ID SET button on the back of the wireless module for at least 5 seconds or until the blue light starts blinking. Turn off your soundbar and press the Up button on the remote for 5 seconds. The ID SET message will appear on the soundbar for a short time and then disappear. After the ID SET process, the soundbar power is automatically turned on. The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the soundbar and the wireless receiver module.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Samsung surround sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best ones they made highly recommended!
I would recommend this to a friend Excellent sound quality!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound system works perfectly with my Samsung OLED TV.
I would recommend this to a friend- Pros mentioned:Sound quality
Samsung Surround sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound! Everything I expected and more! Definitely worth buying!
I would recommend this to a friend - Pros mentioned:Sound quality
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the setup. This is seat shaking cinema sound.
I would recommend this to a friend