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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 445 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the amazing sound quality of the HW-Q850D/ZA 7.1.2 Channel Wireless Dolby ATMOS Soundbar, along with the nice bass and easy setup. However, some customers have reported issues with connectivity, particularly with the rear speakers, and a few have noted missing components upon delivery. Overall, the soundbar is praised for its ease of use and ample volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 445 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Sound system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Sound quality. Surrounding sound is very impressive. Make sure you place woofer and rear speakers at suggested position to get better feel and experience of surrounding sound. I encourage to play any surrounding sound test song and experience the effect of the sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Tons of bass. I really like Samsungs tvs and soundbars.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    An amazing sound system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the surround system is compatable with the samsung tv. The sound makes it feel like you are in the movie theater and fully immersed in the show or movie. I am so happy that I picked this system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound is awesome, highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the surround system August 2025 and connected it to our Samsung TV. The sound is absolutely amazing, it connected to the TV without any issue. The system will also connect to our iPhone for streaming tunes. I am very impressed with this system and highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound especially with atmos, subwoofer seems quieter than expected. Wish it had the 9500s upfiring rears.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds really good and was easy to set up. I would purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Samsung soundbar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this purchase.Very easy set up.Sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Q Symphony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a soundbar and was going to go with sony but the price and buying everything separately i wasn't liking. I then found out about q Symphony....OMG hook this to my samsung tv and it feels and sounds like a helicopter is landing on my house.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Nice System

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only problem w/ it is it's not what i call wireless. Even the instructuons say connecting wireless speakers, but the first instruction says connect speakers to wireless module. That's not wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound surround system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound system is the best ever my walls vibrate when watching a movie and music ,the sound with the 2 extra speakers sound absolutely great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best surround sound that you could ever imagine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holy cow. My living room sounds like a movie theater now. My Samsung surround sound that I bought that was advised for me to buy with the Samsung TV. Was a great choice. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    True sorround soundbar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound bar,nice sorroumd sound.easy to set it up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality! Easy to connect . You can enjoy movies or play musics with an amazing quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my sound bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up and I think I’m in a movie theater as the sound is wonderful. Before there were some stations had to adjust sound to 90 on new Samsung TV. Now in low 20’s and getting great surround sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HW-Q850D blows away the Vizio 5.1 system it replaced. The Samsung soundbar is better on every level. The sound from games, movies and music is exceptional. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great system at a great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. This system sounds amazing. I’m hearing things in movies I never heard before. Replaced my Bose Acoustimass speakers with this system and am not regretting it one bit. Got it on a Deal of the Day for 1/2 off so it was a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great soundbar. It’s perfect if you have a Samsung TV. It automatically synched together when I plugged it in and hooked it up. Qsymphony is what they call it. The surround sound speakers that go behind you are great. I’d advise getting speaker stands or something to mount them to to get real effect. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar was good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung sound bar with excellent sound, It was good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Vickie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Our media area just leveled up -- the wireless Dolby soundbar and rear speakers deliver booming, theater-like audio that makes every movie night feel like the real deal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds VERY good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I wuld buy a soundbar but I am glad I took a chance on this one. Sounds very Good with the highs and bass is impressive as well! This is an awesome addition for the bedroom setup.

    I would recommend this to a friend