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Customer Ratings & Reviews

Your price for this item is $824.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.5 out of 5 stars with 431 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the amazing sound quality of the HW-Q850D/ZA 7.1.2 Channel Wireless Dolby ATMOS Soundbar, along with the nice bass and easy setup. However, some customers have reported issues with connectivity, particularly with the rear speakers, and a few have noted missing components upon delivery. Overall, the soundbar is praised for its ease of use and ample volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 431 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Samsung Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear, loud, great with movies, games, and all music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy to control with app. Install was pretty easy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Check open box items before leaving the store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this as an open box item. It was listed as excellent and having all components. When I unboxed it at home it was missing a sync module for the speakers, hdmi, and a remote. I got a great deal on the set, I was going to keep it and just purchase the missing module, but couldn’t find the module for sale so i returned it. The return process was simple the employee that assisted with the return was very professional, checked to see if they had the module available in the store, but couldn’t find it. He processed my return and recommended a few other options. Great customer service.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JonEblaze,

      Please know you are leaving a review and a 3-star rating for the HW-Q850D, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.

      Should you have questions on the HW-Q850D itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds VERY good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I wuld buy a soundbar but I am glad I took a chance on this one. Sounds very Good with the highs and bass is impressive as well! This is an awesome addition for the bedroom setup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds Gr8!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gr8 sound bar. It is so clear. U can hear the talking and every little sound comes thru.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Price for a Great System

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Sound bar has pretty good bass, but the subwoofer really brings in full sound. Rear channels really compliment the system. Wireless rear channels are very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great system at a great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. This system sounds amazing. I’m hearing things in movies I never heard before. Replaced my Bose Acoustimass speakers with this system and am not regretting it one bit. Got it on a Deal of the Day for 1/2 off so it was a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HW-Q850D blows away the Vizio 5.1 system it replaced. The Samsung soundbar is better on every level. The sound from games, movies and music is exceptional. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds really good and was easy to set up. I would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price! Sound is very good and have no complaints about it. I purchased it a while ago and it’s been fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Q Symphony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a soundbar and was going to go with sony but the price and buying everything separately i wasn't liking. I then found out about q Symphony....OMG hook this to my samsung tv and it feels and sounds like a helicopter is landing on my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real Sounding sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NIce Sound bar, I Was skeptical about Atmos at first, but it is quite wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Samsung soundbar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this purchase.Very easy set up.Sounds great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item works great and we love it but the issue was the process of picking up the item we ordered online at the store. We bought an open box excellent condition item. Website clearly states that all parts are included and would come in original packeging. Well.... all parts were not included and did not come in packaging. So we we're at the store that day for over an hour but at the end they we're able to give us other parts. But thats why 4 stars out of 5

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Booming sub n great sound!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice...just like being in movie theatre. Feel the sub in your bones...kool!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sounds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this soundbar and it has good surround systems and it has 7 speaker and rearspeaker included if you looking for something you can listen to get thisone and try it andsee if youlike it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pricy but amazing experience

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Closest to a full wired theater system you can get with a sound bar and wireless surround.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unbelievably good sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I never owen a sound bar before but I had multiple stereo speakers. The sound from this set up is unbelievable! I love movies and movie scores so having this for my home cinema experience was the best purchase I made in a long time!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    True sorround soundbar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound bar,nice sorroumd sound.easy to set it up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Elite Sound bar System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality. The best yet. Ive had many soundbar dystems in the past and tgjs out performs all with exceptional sound quality.

    I would recommend this to a friend