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Customer reviews

Rating 4.7 out of 5 stars with 510 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 510 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good Value and Sound Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a solid purchase. Sound is pretty good and way better than the prior 3.1 system of a different brand. Not only is the sound fuller bc of the rear speakers, but the overall sound quality is clear and relatively full and dynamic. Not as good as a 5.1 Denon, wired system, but still pretty good. I'm pleased with the sound quaility. Rating it a 4 instead of a 5 bc the bluetooth connectivity of bass and rear speakers, and the eHDMI connection to the TV of a different brand is sometimes wonky. I've had to unplug and replug the sound system to reset/connect it at least once.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 11 years of owning my Bose solo soundbar.. yeah 11 years, it finally went. It lasted me so long so it was finally time to get a new sound system. Ended up doing a lot of research online which probably took me at most 1 hour when I ran into this beautiful system. Sat there, got my car keys and drove out to the Best Buy that had it in stock and best decision ever made to purchase. Real easy to set up, paired up with my Samsung tv and setting up the pass through with my PS5.. and boy let me tell you… it feels like my entire living room shakes and the beautiful sound that comes out from behind with the rear speakers be it an action packed movie, or explosive gaming or even the realistic feeling of being in a horror movie with the sounds practically in your ears! The most I pushed up the volume was at 40% and sheesh it blasts. My 2 dogs sometimes looks around confused at the sound all about them. I leave my volume at about 20-25% and that’s more than enough Best purchase ever, quality is amazing. I am one happy buyer for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased two systems. One for my daughter and myself. I haven't installed my system but my daughters sounds really great. Easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb sound, very easy setup. Movie theater speakers in your home

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Simple to Setup, Amazing Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents. The soundbar is incredible, especially at this price point. I do want to point out that I got it $700 off which makes it a better value in my opinion. The sound is fantastic, and setup is straight forward. The dual HDMI ports is also an incredibly convenient decision that eliminates the need for additional hardware to utilize the soundbar with more than a single device. I only have two complaints. First, is how non-user friendly the interface is. It’s absolutely usable but cycling in order through all the settings on the terrible little screen on the soundbar leaves a lot to be desired. Sony puts a menu on the screen of the television to tweak the settings and it’s so much more convenient. Second, is the settings. I looked through every single booklet and manual that came with the soundbar and couldn’t find an explanation to any of them. Some are self-explanatory but I wouldn’t say that’s the case for more than half of them. I’m sure the failure is mine but I couldn’t even find a single source of explanation online either. I had to visit multiple sites and even then people online seem to only be taking best guess at these settings.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Excellent system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound! Easy to setup and q-SYMPHONY tech is worth it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a huge upgrade from our previous soundbar and did not disappoint. Big, clear sounds, with true surround feels. Even the background sounds from film comes through that weren’t noticed before making you feel you are apart of the screen. Chris, our sales help was incredible helpful and friendly helping us choose the best fit for our needs. Easy to connect and love the display on the bar

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent range of audio quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass is excellent, and the content that billows through the speakers sound fantastic. I look forward to it's use everyday after work. Its that good. The price is worth it. Haven't had a bad day with it. I'm already did all my HW on it, and I'm proud to finally own one. It was very hard to get!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Phenomenal!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what else to say other than this system is the best I’ve ever used, and I’ve had a lot of TVs and sound systems through the years, including those with a separate amplifier. My friends and family can’t get over how great it sounds. I have it paired with a Samsung S90 C, 77 inch OLED. Don’t think twice if you’re willing to spend the money - it’s worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Simply Amazing!! (Coming from a Sonos /Bose owner)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 games and movies sound great!!! Sound bar is freaking awesome!! Rear speakers are solid too. Base could probably have some improvements when compared to Sonos, but the soundbar blows the Sonos Arc out the water. Also, the Smart Thing Apps for this is outstanding!! This system has so many additional and well thought out features when using the app. Samsung really did knock it out the park when it comes to those additional features and the app looks very clean. The three 2.1 HDMI ports on the sound bar provides you with convenience and flexibility. Also, if you have a movie collection, the fact that this supports many more audio formats than Sonos and Bose is a big plus as others have pointed out. BTW, I was trying to decided if I was going to keep this system or go with the Sonos Arc, Base Gen 3 , along with (2) Era 300s. Guess what went back to the store??? It was too hard to ignore the incredible value you were getting with this Samsung setup and did I mention it sounds AMAZING?!! Ease of Setup = A+ Sound Bar = A Rear Speakers = B+ Base Module = B- Smart things A and additional features = A+++

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello JReview,

      Thank you for sharing your positive experience with the HW-Q990D Soundbar! Its impressive configuration of 11 front-facing speakers, 1 subwoofer, and 4 up-firing channels ensures a captivating audio experience that envelops you from all directions. Whether it’s music, movies, or gaming, this soundbar delivers bold, multi-channel sound that truly immerses you.

      And the inclusion of a rear speaker kit means your home theater setup is complete right out of the box. No need to hunt for additional components—it’s all there!

      Now, let’s talk about the intriguing Private Rear Sound feature. This clever addition allows you to enjoy your favorite shows and movies discreetly, especially during late-night viewing. By deactivating the front-firing speakers and utilizing only the rear speakers, you can immerse yourself in the content without disturbing others nearby. It’s a thoughtful feature that enhances your overall entertainment experience.

      There are two adjustments that can be made to maximize bass from the soundbar and subwoofer:
      1. Using the WOOFER button on the remote, you can adjust the level between -6 to +6. To set the subwoofer volume level to 0, press the button in.

      2. Adjust the bass control by pressing the TONE CONTROL button on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.

      For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics.

      If there’s anything we can help with, please call is at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘support’ link on our Samsung website.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dialogue on this device is one of a kind not the greatest surround sound, unfortunately, but it's not why I bought it. I bought it so I could actually hear what people are saying in movies. It balances explosion with dialogue almost perfectly.So that one is not too much louder than the other It is a high ticket item. However, it delivers high ticket quality. If you're looking for dialogue everywhere else, it comes at a little short. But it does not disappoint.You won't be sorry.I highly recommend this You will be happy with it if you accept what it is and what it is not

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality sound system for a small to mid-size room. It is a little bulky, but worth it. Surround sound works amazingly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound, simple setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes the best sound bar systems on the market. The sound from this setup is simply amazing. Go to a local BestBuy and hear it for yourself. Dialogue is clear, surround sound is immersive, and bass is appropriate. You will never reach the same level as a dedicated receiver and speakers, but for the price and the convenience...this is worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best soundbar bought

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar coupled with a Samsung tv for use with qharmony is exceptional. This is the first soundbar that delivers rich bass with great surround sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Samsung soundbar rocks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this the other day and let me tell you it was easy to install and when I say my room comes to life vibrantly filled with amazing sound quality that competes with my home theater system that cost 40k more! You cant go wrong with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect soundbar system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system punches above its weight and delivers phenomenal sound and clarity. I’ve had it for a year and continue to smile when I get it going for a movie or game. Even more impressive is how it handles low volumes, with clear voices and detail. If your means allow, I’d get it and wouldn’t look back.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Lives up to its reputation and expectections

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this soundbar and its satellite speakers. I will admit I was initial concerned about how this soundbar would interface with my Sony TV, but that concern was without reason. I had no problem connecting it with the TV. I also was very happy that it connected well with my Alexa as well. I admit that since I am not using a Samsung, I might be losing some of the great interfaces the two products will have, I find that the once I got the app for this soundboard I had no problem adjusting the settings of the soundbar to match what I wanted. It clearly has no problem with Dolby Atmos and I love how the soundbar will even tell me when it is using Atmos. It also works very well with my other devices and so it makes an amazing speaker for my iPhone and Amazon Echo when playing music. I looked at a lot of reviews for soundbars and there was a pretty clear consensus that this set was one of the best. So while it is a tad pricey, it lives up to its value and reputation.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Excellent sound qiulty and very wast to setup

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound qiulty and very wast to setup. I had the entire system set up in less than 30 minutes and we have enjoyed the system without issue since purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound is perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup is straightforward plug in and you're ready to go and the sound is amazing on any movie and show especially Top Gun and any Transformer movie I guarantee it but wait there's more; if you download the SmartThings app you can customize your sounds even more. Money well spent in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    ATMOS IS INCREDIBLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow!! Incredibly sophisticated design as well as high-quality sound. Easy to connect with the Samsung Q Synchrony Ready TV. The system truly brings the sound to your home. I have a very peculiar living room layout with openings yet the AI sound adjusted perfectly so you hear sound and detail in every corner! Extremely happy with my purchase

    I would recommend this to a friend