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Customer reviews

Rating 4.7 out of 5 stars with 510 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 510 reviews
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Samsung SQ990D

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound. Very easy to set up. My only complaint is adjusting settings you must use your smartphone app. Impossible to see settings on the soundbar unless you’re right in front of it. They should have made it so you get a menu on screen

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung HW-Q990D Soundbar - Worth the investment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung HW-Q990D Soundbar was my first soundbar in years and well worth the purchase when compared to its competitors. Setting up the four pieces (soundbar, amp, two rear speakers) was a breeze, and all were well-packaged and protected for shipping/transport. Would highly recommend downloading the SmartThings app to finalize set-up and to use as a second remote. The on-device display is usable, but leaves a lot to be desired. Most settings can be customized through the remote, but the app simplifies the process. Features I’ve found on the app, but not the remote include Night Mode (Private Rear Sound), Dialogue/Voice Enhancement, and Base Boost. I’ve been satisfied by the well-rounded performance, and watching movies and playing games has been a joy. If you’re in the market for an improved sound system at an affordable price, look no further than the Q990D.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love the bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not disappointed with the purchase even I wouldn't mind paying less but I love the rumbling bass and it's pretty loud, I chose this over the hw-q990f because of the bass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmoon

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a big beautiful soundbar with all the bells and whistles I expected. Initially I had a hard time synchronizing it with the Samsung tv but using ChatGPT 5.2 it patiently walked me through the process. Honestly at a certain point it sounds as though someone’s standing in front of you speaking or making sounds reminiscent of the actual event. Pretty impressive but heavy and big different then by previous system the Bose. Good investment if your constantly moving it might be more advantage for a smaller easier to move unit. Anyhow thanks for listening and have a great day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it...better than bose smart sound bar system...so pleased with this sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surround Brought To Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a complete soundbar system with wireless surround speakers. I found it when I purchased this Samsung system. Watching our favorite movies is like watching them in the theater.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sun quality and this technologies is awesome for having just a sound bar and two rear speakers, along with the subwoofer, it gives you that cinema experience when watching a movie and even better when watching sports

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Shockingly Horrible Experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review: Samsung Q990D + Samsung QN90F — A Shockingly Bad Experience I went into this setup expecting seamless integration. After all, Samsung markets their soundbars and TVs as a unified ecosystem, and the Q990D is supposed to be their flagship. Instead, pairing the Q990D with my Samsung QN90F has been one of the most disappointing home‑theater experiences I’ve ever had. eARC Incompatibility That Makes No Sense The biggest failure is eARC. It simply does not work reliably. Instead of delivering stable audio, the system constantly drops sound and randomly switches back to the TV speakers. This isn’t an occasional hiccup—it’s a recurring, maddening issue that ruins movies, games, and everyday use. For a premium soundbar and a premium Samsung TV, this level of incompatibility is unacceptable. Forced Into Wi‑Fi Audio for Basic Devices What makes this even worse is that the Q990D seems to require Wi‑Fi audio to function consistently, even when using basic, everyday devices that millions of people own: • PlayStation 5 • Nintendo Switch • Roku • Blu‑ray player These are not exotic or unusual setups. They’re standard home electronics. Yet the Q990D struggles with them unless you abandon HDMI and rely on Wi‑Fi—something no one should have to do for a flagship soundbar. Audio Drops, Switching Outputs, and Constant Frustration The experience is a loop of: • Sound cutting out • Output switching back to TV speakers • Manually reselecting the soundbar • Hoping it holds for more than a few minutes It’s exhausting, and it completely undermines the point of buying a high‑end sound system. Bottom Line The Samsung Q990D may sound great when it works, but the constant eARC failures, audio drops, and forced Wi‑Fi reliance make it impossible to recommend—especially if you’re pairing it with a Samsung TV like the QN90F. This should have been a premium, plug‑and‑play experience. Instead, it’s been a frustrating, unreliable mess

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello BlakeS,

      We appreciate you taking a few moments to review the Samsung HW-Q990D Soundbar. We value your feedback and will share it with our teams.

      Updating the firmware on your soundbar gives you all the benefits of the latest improvements. When the Soundbar is connected to the Internet, Auto Update allows software to update automatically even when the Soundbar is turned off. You can also update by using the SmartThings app.

      If not connected to the internet, you can download it onto a USB device, and then upload it to your soundbar - no wireless connection required. Connect the USB drive that contains the update firmware to the SERVICE port of the Soundbar.

      1.Go to the Samsung Electronics website (www.samsung.com) → click on the “Support” option in the upper left corner.
      2.Click on “Manuals & Software” from the pop-up list > TVs & Home Theater > Home Theater > Select your model
      2. Download the firmware file (USB type).
      3. Unzip the file to create a folder with the file name.
      4. Store the created folder in a USB and then connect it to the Soundbar.
      5. A sequence of “UPDATE” > “BYE” > “ON” will appear on the display 3 times. This will take around 6 minutes.
      - During update, do not turn it off or remove the USB.
      - If “UPDATE” does not appear on the display window, remove the power cord from the Soundbar and then reconnect it.
      - When the latest version is installed, no update is performed.
      - Depending on the USB type, update may not be supported.
      6. After the 3 cycles are complete, the Soundbar will restart and last source used will appear on the display for about 20 seconds and then it will go off (“UPDATE” > “BYE” > “ON”) 3 times “D.IN” > off

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, Mon – Fri 8 AM – 9 PM EST, Sat & Sun 8 AM – 6 PM EST. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Amazing sound and quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and quality, easy set up definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    soundbar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Soundbar is the best for 2k i purchased so many sound systems this tops a lot of them this is around 2k sounds like 4k sound system. this is my 3rd soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Volume

    Rated 5 out of 5 stars

    Blows bose out of the water

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the bose top of the line home theater system back to back with this one, and Samsung blows them away. For less money you get a lot better sound, volume, and an app that works a lot better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Q-Series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is EXCELLENT, my first HW-Q99OD/ZA 11.1.4 It's Hands Down the best I have purchased. This is my fourth Soundbar, it's sound is better than I expected, GREAT PRODUCT.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best surround soundbar speakers I've ever had,I had Bose and Panasonic. These are way better, crisper sound and clearer speech,very happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound for cathedral ceilings!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As mentioned in the title, I decided to install a sound bar for a room that is not optimal for surround sound, and especially Atmos. After looking through many brands of sound bars, I decided on the Samsung. I do not regret my decision with this high-quality sound bar! It delivers great surround sound, and the base is extraordinary!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Surround Sound System!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung soundbar when used with a Samsung TV's Q-Symphony settings provides a sound experience VERY close to the experience with a separate amplifier and wired speaker connections! I absolutely love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound enjoyment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar was fairly easy to hook-up to my Samsung smart TV and Xfinity cable box and Sony 4K DVD player. Set up with remotes went better than I expected. Sound is so much better then just TV speakers. Really able to enjoy theater type sound. Very happy right now with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Enjoying it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning surround sound, deep bass, and flawless Dolby Atmos. Best-in-class home theater!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SAMSUNG IS GREAT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound, I paired this with my new Samsung 85" Neo QLED 4K. Together they make the house feel like I am in a theater. I like the Dolby Atmos and the wireless features with subwoofer and rear speakers which allows me to move them to different locations if I want without running speaker wire and audio9 cable. This sound system replaces my older Pioneer Elite VSX-40 and Polk Speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ralph’s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar creates a theater atmosphere, especially when listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Instant Home Theater Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung HW-Q990D sounds amazing. Immersive Dolby Atmos, booming bass, and the wireless rears make movies feel like a theater. Huge upgrade—especially at half of — love it!

    I would recommend this to a friend