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Customer Ratings & Reviews

Your price for this item is $898.00
The comparable value price is $1,999.99

Customer reviews

Rating 4.7 out of 5 stars with 383 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 383 reviews
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This comes in one box and the setup is straightforward, couldn't be easier Plug and Play. All speakers are solid and high quality built. The scrolling screen inside could be bigger but just turn on The Voice in the smart things app and update it first. The sound is excellent and you have a lot of choices with the remote and the app with your cell phone. It really gives you that movie theater experience with sounds from different directions. Watching basketball sounds like you're in the Arena and football puts you right in the stadium. It gets plenty loud for me I wouldn't need it to be any louder and music sounds excellent as well crystal clear. No regrets, I would buy it again and I know I'll probably get 20 years use out of this cuz my last soundbar was a Samsung that I've had for 10 years and still works but I wanted something better. I bought it at Christmas time and got 500 bucks off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to Setup, Amazing Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents. The soundbar is incredible, especially at this price point. I do want to point out that I got it $700 off which makes it a better value in my opinion. The sound is fantastic, and setup is straight forward. The dual HDMI ports is also an incredibly convenient decision that eliminates the need for additional hardware to utilize the soundbar with more than a single device. I only have two complaints. First, is how non-user friendly the interface is. It’s absolutely usable but cycling in order through all the settings on the terrible little screen on the soundbar leaves a lot to be desired. Sony puts a menu on the screen of the television to tweak the settings and it’s so much more convenient. Second, is the settings. I looked through every single booklet and manual that came with the soundbar and couldn’t find an explanation to any of them. Some are self-explanatory but I wouldn’t say that’s the case for more than half of them. I’m sure the failure is mine but I couldn’t even find a single source of explanation online either. I had to visit multiple sites and even then people online seem to only be taking best guess at these settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow! My Living Room is Now a Cinema!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright, let me tell you, if you're on the fence about upgrading your home audio, just jump! I finally pulled the trigger on the Samsung HW-Q990D, and my living room has been completely transformed. Setup was shockingly easy – everything connected wirelessly, and I had true surround sound going in minutes. Movies with Dolby Atmos are an absolute game-changer. The sound just fills the room, coming from all directions, even overhead. It's truly mind-blowing, like being in a premium movie theater every time. Dialogue is crystal clear, and the subwoofer delivers this deep, rumbling bass that you can really feel without it being overwhelming. I'm also a big gamer, and this soundbar is perfect for my PS5. The fact that it supports 4K/120Hz passthrough means I don't have to sacrifice any visual quality for amazing audio. Games sound incredibly immersive, whether it's footsteps behind me or explosions rocking the screen. Plus, with my Samsung TV, the Q-Symphony feature is just next-level. It blends the TV speakers with the soundbar so seamlessly that the soundstage feels even bigger and more cohesive. It really makes a difference, especially for those subtle environmental sounds. Now, it's not absolutely perfect, but the minor gripes are easily overshadowed by the performance. The remote is a bit basic, so I mostly rely on the SmartThings app for tweaking settings, which honestly gives you more control anyway. Also, you'll need four power outlets (soundbar, sub, and two rears), so plan your cable management! But honestly, these are tiny trade-offs for the incredible audio experience you get. If you're serious about your home theater, the Q990D is worth every penny. You won't regret it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system sounds amazing once it is set up properly and the different settings optimized. My buddy has it and that convinced me to purchase it. I will say I wish it were easier to optimize for someone not very savvy on AV. I cant get the HDMI ARC to work, even though my TV has it, so I had to plug it into a different HDMI outlet on my TV. I would have liked an option from Best Buy to just optimize the set up, as their delivery and install was $170 (including mounting). I did not want or need mine mounted. They used to have a geek squad service for a simpler request. Mine sounds good, but it doesnt quite have the same sound and bass as my buddy's. I will say I also waited for this to be the deal of the day to save 50%. It is a great system, but not sure it would have been worth $2k.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOUD!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For easy setup and great sound this is the way to go. Looked into inwall/ceiling speakers and av recievers but i didn't want the hassle. I was a little skeptical of the 8" subwoofer but it fills the room with bas very well. Paired with a samsung tv and q-symphony really makes a difference. Ran our old 2.1 sound bar between 45 and 55 for regular tv watching and even at 100 for movies it was not impressive. The 990D for regular watching is between 12 and 18. At 50 this think shakes the whole house. Beyond impressed with this speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound, simple setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes the best sound bar systems on the market. The sound from this setup is simply amazing. Go to a local BestBuy and hear it for yourself. Dialogue is clear, surround sound is immersive, and bass is appropriate. You will never reach the same level as a dedicated receiver and speakers, but for the price and the convenience...this is worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alternative to Sonos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 990D is an impressive soundbar! It sounds better than my Sonos system if I am being honest. This is a great alternative for those who want Dobly Atoms and sound comparable to Sonos for less. I saw the Q990D on sale and jumped at it. I initially tried an open box that was listed as "excellent condition for $1100. However, it was not "excellent condition." It was on sale for $1499. Therefore, I purchased it new and returned the open box. I then found it for $897 on Woot (really wished Best Buy price matched with Woot). For those who are not audiophiles but audiophile dabblers, this system almost knocked our house down during the first scene of Oppenheimer. My wife thought the Q990D sounded so good that she wanted me to purchase another one for our family room. The setup is quick and easy. Comes with a soundbar, wireless subwoofer, and two wireless rear speakers (true wireless like Sonos). Soundbar system that includes the main bar, a wireless subwoofer, and two wireless rear speakers. It supports Dolby Atmos and DTS:X sound through an expansive 11.1.4 channels. Overall, the sound quality is impressive and immersive. Bolstering 11.1.4 channels for Dolby Atoms and DTS-X support. The subwoofer is extremely powerful. If you are into gaming, the 4K/120Hz pass-through is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Sound, Stable Software - Just don't update

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having software issues with numerous soundbars that had me tearing my hair out (no audio, audio and video passthrough not working correctly, disconnects during Bluetooth and Chromecast), I appreciate how stable this soundbar is. I set it up, it didn't bug me about connecting it to wifi, I plugged in my numerous inputs and it all has been working flawlessly. 120hz HDR passthrough is excellent, it receives the proper audio formats from any source I send it, and works great connected to my Sony TV and various game consoles and PC. The sound quality is very good, rich and detailed and the vocals are *so much* clearer than I have heard from other soundbars (another reason I upgraded). The various sound modes are useful, there is a ton of customization, and the soundstage blew me away. It feels like a full surround sound system, really only lacking in some midbass detail which is to be expected of any soundbar. It's been a great purchase, well worth the money and upgrade for far less headache than my previous soundbar which had muddy dialogue and frequent disconnects (both of which made it hard to host seamless movie nights or watch parties). The only last thing I will note is DO NOT update this soundbar or connect it to the internet or the phone app. Samsung has a long history of ruining devices with updates and this is apparently no different, with one update fully bricking the soundbar and another causing a ton of eARC dropouts. I bought the soundbar, set it up as is, and have tweaked it using the remote. If I want to Chromecast music to it, I Chromecast to my TV then turn the screen off, so the soundbar can stay fully offline. The app should let you disable auto updates, but there are many reports of this not actually preventing updates, so the only way to be truly safe is to keep it fully offline which is not a thankfully difficult thing to do! Giving it four stars for this reason. At this price, this should not be a problem. If it ain't broke, don't fix it, keep this thing offline and I think you'll fine it's an excellent sounding and stable soundbar that will accomplish just about anything you want it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to set up. Literally plug and play. Went from a 5.1 soundbar to this one and the tried surround speakers make such a huge difference. Movies, music, tv shows, it does each one very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic audio quality. I have an LG flagship soundbars from 2018, the SK9Y and this Samsung Q990D blows it out of the water. Excellent surround performance and Atmos works pretty well. Definitely would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang for your buck!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of boom without spending a fortune! The bass its decent, the whole sytem gets loud enough for our family room. Family has enjoyed many movies with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True wireless with hidden wires

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This great sounding unit can be installed with the wires concealed in the wall for a clean professional finished look. We called Innovative Wiring Solutions of Katy for our installation and they provided an affordable solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great surround sound

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surround Soundbar system has great dolby sound with great bass. Giod quality sound for playing music as well. I love the fact that it comes with wireless speakers rather than running wires across the wall to a module. Just what i was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound system. Bass is powerful as well. Great for watching movies, TV, games, and listening to music as well. Very easy set up too. Definitely would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, especially when it comes as same brand compatibility. The sound is very crispy, loud, and clear. This product made me feel like I'm at a movie theater, but at home, it's a private movie theater. I own this product and samsung 65" smart gaming tv, and this made me feel like I'm in some public place, I would have friends and family come over to make a movie night. Also, this product is bigger than you think, and I love it . I read that the subwoofer is big and bulky, that is true. But the bass is very crisp, and i still love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, hook up and connection was very easy. You will need to experiment with placement for the subwoofer and smaller speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 5 year old Samsung HW90R, the sound improvement was much better than i expected. The subwoofer has more than enough power for any action move. The sound bar itself is amazing but when you add the Q-Symphony feature it takes the audio experience to a new level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performs exceptionally well!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Q990D is a premium soundbar that justifies its price with great sound quality, numerous features, and robust performance. Pros: Immersive Dolby Atmos and DTS:X sound Excellent build quality Adaptive sound optimization Nice integration with the SmartThings app Cons: Visibility of the front LED display could be better Overall, the Samsung 990D is a premium soundbar offering solid performance and great sound quality. It is an excellent choice for anyone looking to elevate their home audio setup beyond TV audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy. Crisp. Fun.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy. This sound system is literally plug and play to the point I almost couldn't believe it. The last Sound System I had running wires all over the living room, this is all wireless and just plugs into power outlets where needed. The sound is crisp and clear and after the first night of watching it I literally jumped out of my seat because the sound was so realistic I thought someone was in the room running behind me during a horror movie. My wife laughed at me but in all fairness the rear speaker was closer to me than it was to her so shame on her! I think for a one and done system with a very easy to use app by the way, this can't be beat. I'm not an audiophile and can't give you the minute details about the highs and lows but for what I needed, this goes above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rock the house!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best sound bar I have ever purchased, I have bought in the past a Sony one, a JVC one but by far this blows him out of the water. Easy to assemble hook up rather and it rocks my house. Thank you so much. My kids and everybody keep telling me to lower my TV now lol love it

    I would recommend this to a friend
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