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Customer Ratings & Reviews

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$1,699.99
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The comparable value is $1,999.99

Customer reviews

Rating 4.7 out of 5 stars with 507 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are satisfied with the HW-Q990D/ZA soundbar, highlighting its awesome sound quality and powerful bass. Many found the setup process to be very easy. The soundbar also offers good connectivity with its wireless speakers and is easy to use, with sufficient volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 507 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, incredible sound. I've had this sound bar for 2 weeks. The install was much easier than my old hard wire setup and sounds so much better. Easiest way ever to get a double stone setup. 10/10, would buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best soundbar ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had multiple soundbars through out the years and this by far blows them all away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opened the box and my first thought was to return it because of the size of the rear speakers; they were bigger than I expected. I was undecided, but I turned it on before returning it. Once I did, I completely changed my mind. The sound is amazing and very powerful. I was glad I hadn’t returned it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    HIGHLY RECOMMEND!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a surround sound system with individual speakers so I could have better control over the volume and location of the center speaker to help with dialogue. But I moved and no longer had the space. After looking at many different soundbars, this one did not disappoint! I think the sound might even be better than my previous system. And the wireless connection for the rear speakers and sub is a game changer.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Pricey!! Sound rocks!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and to me a big improvement over last years 990c model, the sound is now more refined with a punchier bass to where now u can listen to music with it. I have it matched up with a Samsung 90c and works extremely well with qsymphony. My only complaint would be the rear speakers but only the look of them since they haven’t changed the design but overall a great sounding experience that can only be delivered by the q990d.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing quality sound even from beginning of purchase till now no issues super happy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was a breeze and the sound is great! Definitely worth the price tag!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing and the setup was a breeze. I really enjoy this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve compared this to the sonos ark ultra I have with the sonos 300 rears and sub 4 , I can honestly say this Samsung one I might like better , for songs I liked if for sure , for movies you can’t go wrong with the Samsung , deep base , very loud , rears are loud enough. And I got the Samsung for 900$ the sonos was 3k .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my partner for his birthday and he’s been using it every single day since then. Whether it’s listening to music or watching basketball/football the sound quality is absolutely next level.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound. It was very easy to set up and works well with Samsung TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible Sound System.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn't plan on getting the best sound system but are very glad we did. It's great not to have wires. The sound is incredible. We wouldn't pay full price but when packaged with a TV, we got a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pairs perfectly with a Samsung Q-Series TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this Atmos Soundbar over others so I could pair it with my Samsung TV to use it with Q-Symphony. With that enabled, you're getting closer to 13.1.4 sound, with three front channels on each side - front left upper (TV speaker), front left lower (soundbar front firing), and front left outside (soundbar side firing) - all with the front left upfiring speaker as well. It sounds super immersive and phenomenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an upgrade and this is definitely it. Much easier to set up than previous sound bar and fills the room with sound when watching high action movies Awsome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Where's the Bass ?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending a month watching reviews on sound bars this is the one I picked. Very happy with the quality of material and ease of setup. Now for the part that counts, sound. The high range I give a A+.. The mid range I give a C .. For Bass sound where is it ? The Bass for what little it has is just muted and not clear. The phone app needs more options. Overall I give this system a C, Not very happy with it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Terry,

      We appreciate you taking a moment to review the Samsung HW-Q990D Soundbar.

      You can manually optimize your audio experience by pressing the SOUND CONTROL button (which looks like a gear), you can set the audio function such as Auto EQ, Spacefit sound, AVA, Voice Enhance mode, Night mode, Sync, Surround speaker mode, Virtual. The desired item can be adjusted using the Up/Down buttons.

      Alternatively, you can press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons.

      You can try quickly optimizing the audio by pressing the SOUND MODE button on your remote, and then select the desired sound effect by choosing STANDARD, SURROUND SOUND, GAME, or ADAPTIVE SOUND.

      To control the volume of each speaker, press the CH LEVEL button on the provided remote. Then select CENTER LEVEL, SIDE LEVEL, WIDE LEVEL, FRONT TOP LEVEL, REAR LEVEL, or REAR TOP LEVEL. Once you find the channel you are looking for, adjust the volume between -6 to +6 by using the Up/Down buttons.

      There are multiple ways to control the bass levels for your new Soundbar.

      1) Using the WOOFER button on the provided Soundbar remote. Use the woofer button by pushing forward or pulling backward on the button itself to adjust the bass levels between -12 or -6/+6. If you want to reset the bass to 0 then push the button in.
      2) When you press the TONE CONTROL button, you can adjust the treble or bass levels between -6/+6.

      Within the SmartThings app under Advanced settings, you can easily activate the Bass Boost feature to add more of a punch to whatever you are watching or listening to.

      I hope these tips help you enjoy your new product.

      You can always contact us for further help at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality highly recommend I’m using in 20x30 feet room

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best when it doesn’t have an on air upgrade.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Think twice before downloading an upgrade. The last time I did this, the system never worked properly again. I had to get a replacement. Sound quality is the best I ever have owned.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent soundboard the best soundboard ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My, wife and my have a soundboard before but this is the best soundboard we recommendedever

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is fantastic. The rear speakers really make a difference with the Dolby surround and we're easy to connect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this system. It was able to purchase this for my room to go with the TV that I purchased from Best Buy and now watching movies at home is awesome!

    I would recommend this to a friend