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Customer Ratings & Reviews

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$1,699.99
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The comparable value is $1,999.99

Customer reviews

Rating 4.7 out of 5 stars with 508 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are satisfied with the HW-Q990D/ZA soundbar, highlighting its awesome sound quality and powerful bass. Many found the setup process to be very easy. The soundbar also offers good connectivity with its wireless speakers and is easy to use, with sufficient volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 508 reviews
  • Rated 5 out of 5 stars

    Great improvement over the Q950a.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good improvement over the Q950a model, the Atmos effects are more precise and effective. The metal grill is a big step up from the fabric of the Q950a. The inclusion of HDMI 2.1 is also great, I can use lossless audio codecs from Xbox and PS5 while still getting 4K 120 VRR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just amazing. Makes you feel like your in the movie. Wonderful surround sound system. Would recommend to anyone especially if purchasing with a samsung tv .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use yhe speakers every day never seen a single fail and will keep them for a long time. The surround sound is amazing and will never disappoint. Its pricey but the sound is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pefect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great.Sound is amazing and for $999 price it was a steal

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Wow! The best soundbar!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've Sonos, Sony, Bose soundbars. I always having sync with TV issues. Samsung soundbar is easy to setup and included base and surround modules. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the sound and bass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is perfect with the base enough to break your home glasses. Love the bass and sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice surround

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good surround. Took a little bit of time to connect all the speakers. But once it was all working it sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best in the game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best sound system Samsung has produced. The Q Symphony is something I will always have

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Elegant and emotive!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was easy; the audio is great; I DO wish the bass was deeper (have cranked up bass and assisted boost bass and still not as killer as my other Klipsch home system). But it's a sleek, powerful system and room-filling sound. Highly recommend.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ScotA,

      Thank you for sharing your positive experience with the HW-Q990D Soundbar! Its impressive configuration of 11 front-facing speakers, 1 subwoofer, and 4 up-firing channels ensures a captivating audio experience that envelops you from all directions. Whether it’s music, movies, or gaming, this soundbar delivers bold, multi-channel sound that truly immerses you.

      With the inclusion of a rear speaker kit means your home theater setup is complete right out of the box. No need to hunt for additional components—it’s all there!

      Now with the new Sound Grouping feature you can enjoy music from all the speakers, including the center and surround speakers.

      If there’s anything we can help with, please call is at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘support’ link on our Samsung website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been a soundbar guy, I like my receiver with my surround speakers separately..but this soundbar is a game changer, simple to use and set up, the sound is superb, the dialogue is so crisp is clear.. wireless connection is a plus, Samsung did good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent soundbar!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound clarity, very happy with its performance be it voice, movie, sport or music, the system understands and provide the best output bass on the physical location.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this set. Wasn't convinced the soundbar would be good enough, but I was pleasantly suprised

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear sound that fills the room. The ATMOS sounds feels like you are in the middle of the scene being played out on the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Powerful

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good system but expensive it’s definitely a high quality system

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Sound bar review.

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Awesome soundbar, it has a great quality of sound and the surround speakers are great! Makes movie nights and watching our shows a much better experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic!!! Super awesome, brilliantly made easy to set up. What a difference. Great price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Speakers for home theater with no wires. Sounds rich and deep low sounds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic sound with the Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung HW-Q990D/ZA 11.1.4 soundbar provides the best sound you can get with a soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dolby Atmos and crisp sound is truly stunning! You feel like you’re in a movie theater.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best sound bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best soundbar I've ever purchased. Im truly impressed of how amazing it sounds

    I would recommend this to a friend